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System Administrator

About Atticus

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. 

Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In just three years, we’ve become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we’ve gotten thousands of people access to over $2B in life-changing aid, and we’re just getting started.

We've helped more than 20,000 people in need (see our 12,000+ five-star reviews) and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures. (We closed our Series B round in May 2023, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 91 to over 150 last year and we expect to grow again in 2025.

The Job

Atticus operates in a space where speed, security, and the seamless integration of tools directly improve our ability to help people in crisis. 

We’re looking for a System Administrator to join our team and take ownership of our IT systems — from GCP and Google Workspace to device management, cybersecurity, and beyond. This is an opportunity to shape IT operations at a growing, mission-driven startup where your work will directly enable Atticus to serve thousands of clients in need.

What you’ll do: 

  • Manage Google Cloud Platform and Google Workspace

  • Administer user access and permissions across key tools (Salesforce, Twilio, etc.) using principles of least privilege and SSO

  • Set up and maintain employee devices (mostly Mac) and software through MDM tools (like Kandji)

  • Monitor systems and security posture, proactively identifying risks and vulnerabilities

  • Own vendor management: tool evaluation, setup, performance, and licensing

  • Handle onboarding/offboarding with precision and speed

  • Provide excellent end-user support with a focus on service, speed, and clarity

  • Maintain and improve our disaster recovery, backup, and audit processes

  • Help shape and execute on Atticus's cybersecurity strategy

Qualifications

  • You have 3+ years experience as a System Administrator, ideally at a startup or midsize company

  • You have hands-on experience with GCP, Google Workspace, and preferably Salesforce + Twilio

  • You have experience supporting macOS systems and managing them via MDM (Kandji or similar)

  • You have familiarity with network troubleshooting, security best practices, and IT audits

  • You have strong troubleshooting, organizational, and multitasking skills

  • You’re a clear communicator and trusted collaborator across technical and non-technical teams

  • You’re a scrappy and independent problem solver

Bonus/ Nice-to-Have:

  • Experience in Agile or DevOps environments

Salary and Benefits

This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.

We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.

We offer competitive pay — including equity — and generous benefits:

  • Medical and dental insurance with 100% of employee premiums covered

  • 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year)

  • Free membership to OneMedical

  • $1,000 reimbursable stipend for education and training outside of work

  • Student loan repayment assistance, 401(k), and optional HSA

  • Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats

  • Humble, thoughtful, smart, fun colleagues 

We anticipate the base salary band for this role will be between $110,000 and $135,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities, as well as internal equity among our team.

Location

Today, about a third of our team are in Los Angeles (where we are headquartered) and the rest are fully remote and spread across the U.S. There are two options for this job:

  1. Live in Los Angeles, work a few days a week (or more) out of our beautiful office downtown.

  2. Live wherever, work remotely, and travel to LA (on the company dime) as needed to be with your colleagues — typically once or twice per quarter.

In short: You can do this job well remotely, and we’re committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.

Atticus Glassdoor Company Review
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Atticus DE&I Review
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CEO of Atticus
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Trent Madill
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Average salary estimate

$122500 / YEARLY (est.)
min
max
$110000K
$135000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About System Administrator, Atticus

Join Atticus as a System Administrator in sunny Los Angeles, and immerse yourself in a role that truly makes a difference. At Atticus, we are on a mission to connect individuals in crisis with the life-changing aid they deserve. As a System Administrator, you'll take charge of our IT systems, diving into tasks that range from managing Google Cloud Platform and Google Workspace to handling device management and cybersecurity. Your expertise will directly impact our ability to assist those in need. With responsibilities like administering user access across essential tools like Salesforce and Twilio, and providing stellar end-user support, your problem-solving skills will shine. Plus, your work will support our disaster recovery processes and enhance our cybersecurity strategy. If you have at least three years of experience in system administration, particularly within a startup or midsize environment, and are well-versed in macOS management and MDM tools like Kandji, we want to hear from you! At Atticus, you’ll be working closely with a dedicated and passionate team to help thousands more clients every day. This isn’t just a job; it's a chance to shape IT operations and drive real change. Besides a competitive salary and equity options, we foster an enriching culture with great benefits, including full medical coverage and a generous vacation policy. So if you’re ready to make an impact, we invite you to apply and join our mission-driven tech family.

Frequently Asked Questions (FAQs) for System Administrator Role at Atticus
What does a System Administrator do at Atticus?

As a System Administrator at Atticus, you will manage our IT systems, including Google Cloud Platform and Google Workspace. Your responsibilities will include administering user access for tools like Salesforce and Twilio, setting up and maintaining employee devices, monitoring security systems, and providing top-notch end-user support.

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What qualifications are required for a System Administrator position at Atticus?

To qualify for the System Administrator role at Atticus, you should have at least 3 years of experience in system administration, particularly in a startup or midsize company. Hands-on experience with GCP, Google Workspace, and tools like Kandji is preferred. Familiarity with network troubleshooting and cybersecurity best practices is also beneficial.

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How does the System Administrator role contribute to Atticus's mission?

The System Administrator at Atticus plays a crucial role in ensuring fast, secure, and efficient IT operations. By maintaining and enhancing our IT systems, your work directly empowers our team to assist those in crisis and connect them with vital aid, thereby furthering our mission to help many individuals in need.

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What kind of support environment can a System Administrator expect at Atticus?

At Atticus, you can expect an environment that values collaboration and supports your professional growth. You will join a passionate team dedicated to improving the lives of thousands, which translates into a supportive workplace where your contributions are appreciated and recognized.

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What are the benefits for a System Administrator at Atticus?

As a System Administrator at Atticus, you will enjoy competitive pay, equity options, full medical coverage, generous vacation days, education stipends, student loan assistance, and a fun team culture with regular events. We prioritize your well-being and professional development while making a positive impact.

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Common Interview Questions for System Administrator
What experience do you have with Google Cloud Platform as a System Administrator?

When discussing your experience, focus on specific projects or tasks you've completed using Google Cloud Platform. Emphasize any management of resources, security protocols you've set, or collaboration with team members on various cloud-related initiatives, highlighting your hands-on skills and outcomes.

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How do you ensure cybersecurity within your IT systems?

Share your approach to cybersecurity, including any specific strategies or tools you use to monitor and mitigate risks. Discuss your experience with security audits, incident response, and user training on best practices, demonstrating your proactive mindset in protecting the IT environment.

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Can you describe your experience managing macOS systems?

Detail your hands-on experience with macOS, including how you've supported users, managed devices, and resolved any issues. Highlight any tools you've utilized for device management, such as MDM systems like Kandji, and any challenges you've successfully addressed in this area.

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What strategies do you use for effective user onboarding and offboarding?

Discuss your systematic approach to onboarding and offboarding, emphasizing the importance of efficiency and employee satisfaction. Mention any checklists, processes, or tools you find useful, and demonstrate how these strategies contribute to a seamless user experience.

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How do you prioritize tasks in a fast-paced environment?

Share your methods for prioritizing tasks, especially when dealing with multiple requests. Discuss how you assess urgency and importance, and perhaps provide an example of a time when you successfully balanced competing demands while ensuring high-quality support.

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Can you explain the principle of least privilege and how you apply it?

Define the principle of least privilege and provide examples of how you've implemented it in previous roles. Discuss how restricting access enhances security and how you regularly audit permissions to ensure compliance with this principle.

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How do you handle vendor management regarding IT tools?

Explain your experience evaluating and collaborating with IT vendors. Talk about your process for assessing tools based on performance and cost, how you maintain relationships with vendors, and perhaps a successful negotiation or implementation you've managed.

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What do you think are the key attributes of a successful System Administrator?

Discuss the importance of strong communication skills, problem-solving abilities, and technical expertise. You can also touch on the significance of being a team player and the ability to adapt to fast-changing environments, which are vital in a startup setting like Atticus.

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Describe a challenging IT issue you've resolved in the past.

Share a specific example of a challenging IT problem you faced, detailing the context, your approach to resolving it, and the outcome. This will illustrate your troubleshooting skills and problem-solving capabilities, which are critical for a System Administrator.

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How do you ensure continuous improvement in your IT operations?

Talk about your commitment to staying updated with industry trends and best practices. Share any experience you have leading initiatives for process improvement, encouraging feedback, or implementing new technologies that enhance IT operations.

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We envision a future where everyone is financially independent and our clients’ investments work for them.By emphasizing the “on-the-go” lifestyle that many of us now live, Atticus has developed platforms that work for the user whenever or whereve...

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DATE POSTED
April 11, 2025

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