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Administrative Assistant - Healthcare

Description

Part Time Administrative Assistant  

 

Applegate Recovery is looking for a highly organized, professional, and dependable Administrative Assistant to handle a multitude of administrative functions under the supervision of the Treatment Center Director. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff, and maintain the flow of clerical functions in the office.  

 

Responsibilities:  

  • Manage various administrative tasks:   greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.
  • Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and files documents
  • Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility.
  • Corporate activities such as assist with HR functions & paperwork, implementing marketing plans, and orient new staff members.
  • Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so.
  • Interact with all staff in a positive and motivational fashion supporting the Company’s mission.
  • Other duties, as assigned.

 

Qualifications:  

  • High school diploma or equivalent with at least 2 years prior experience in an office setting.
  • Excellent customer service skills and professional public presentation skills, including telephone etiquette.
  • Proficient in basic PC skills. Microsoft Word and Excel preferred.
  • Ability to maintain business and clinical files in a systematic and orderly fashion
  • Interpersonal skills that promote interdisciplinary collaboration and effective communication.
  • Self-directed with the ability to work with little supervision.
  • Flexible and cooperative in fulfilling all obligations.
  • Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
  • Ability to maintain routine records and communicate effectively, both orally and in writing.
  • Ability to work with a diverse population and exhibit excellent customer service skills.
  • Satisfactory drug screen and criminal background check.

 

Here is what you can expect from us:  

 

AppleGate Recovery , a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

 

AppleGate Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.  

 

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Administrative Assistant - Healthcare, BayMark Health Services

Are you ready to take on a fulfilling role as an Administrative Assistant at AppleGate Recovery in Dyer County, TN? We're seeking a highly organized and professional individual to join our team, where you will play a crucial role in ensuring the smooth operation of our outpatient clinic. As the Administrative Assistant, you'll handle a variety of administrative tasks such as greeting patients, managing appointments, and handling financial transactions with a keen eye for detail. Your day-to-day activities will include answering phones, maintaining crucial patient records, and collaborating with clinic staff to ensure everything runs seamlessly. We value excellent customer service, so your ability to engage with patients and staff positively will be vital. Additionally, you'll assist in broader corporate functions like HR paperwork and implementing marketing strategies. At AppleGate Recovery, we believe in supporting our employees, which is why we're looking for someone who aligns with our mission to help individuals on their journey to recovery. With your experience and proactive approach, you’ll create a welcoming and organized atmosphere for both patients and staff. If you're self-directed, flexible, and ready to contribute to a team that values quality care, we want to hear from you!

Frequently Asked Questions (FAQs) for Administrative Assistant - Healthcare Role at BayMark Health Services
What are the main responsibilities of an Administrative Assistant at AppleGate Recovery?

As an Administrative Assistant at AppleGate Recovery, your main responsibilities will include greeting patients, managing appointment scheduling, collecting payments, answering phones, and maintaining patient medical records. You'll support the Treatment Center Director in coordinating daily office activities, ensuring smooth operations while providing exceptional customer service to both patients and the clinic staff.

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What qualifications do I need to apply for the Administrative Assistant position at AppleGate Recovery?

To apply for the Administrative Assistant position at AppleGate Recovery, you should have at least a high school diploma or equivalent, along with a minimum of two years of experience in an office setting. Strong customer service skills, proficiency in Microsoft Word and Excel, and the ability to work independently are essential for this role.

Join Rise to see the full answer
What skills are important for an Administrative Assistant at AppleGate Recovery?

Skills vital for an Administrative Assistant at AppleGate Recovery include excellent interpersonal communication, problem-solving abilities, and the capacity to maintain organized files and documentation. Being self-motivated, adaptable to changing responsibilities, and possessing strong public presentation skills will also contribute greatly to your success in this role.

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How can I expect to interact with patients as an Administrative Assistant at AppleGate Recovery?

As an Administrative Assistant at AppleGate Recovery, you will be the first point of contact for patients. Your role will involve welcoming them to the clinic, assisting with their inquiries, scheduling appointments, and ensuring they feel comfortable and supported. Your positive interaction will help foster a welcoming environment that encourages patients on their path to recovery.

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What does AppleGate Recovery value in its employees for the Administrative Assistant role?

AppleGate Recovery values employees who are not only skilled and professional but also align with our mission of providing high-quality patient care. We seek individuals who are passionate about helping others, display strong teamwork, and are dedicated to fostering a positive atmosphere within the clinic.

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Common Interview Questions for Administrative Assistant - Healthcare
What experience do you have that makes you a good fit for the Administrative Assistant role at AppleGate Recovery?

A strong answer would highlight relevant office experience, specific administrative tasks you've handled, and examples that showcase your customer service skills. Be sure to align your strengths with the expectations outlined in the job description at AppleGate Recovery.

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How do you prioritize multiple tasks in a busy environment like AppleGate Recovery?

You could explain your approach to organization, such as using to-do lists, prioritizing urgent tasks, and communicating effectively with team members. An example of how you've successfully managed competing demands in previous roles can strengthen your response.

Join Rise to see the full answer
Can you describe your experience with handling patient data and maintaining records?

Discuss your familiarity with maintaining confidential records, the importance of accuracy in data entry, and any experience you have with electronic health records. Illustrating your knowledge about HIPAA regulations may also enhance your answer.

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What do you consider the most important aspect of customer service?

Highlight the importance of empathy, active listening, and effective communication in your answer. Providing an example of a successful customer service interaction can showcase your skills in this critical area.

Join Rise to see the full answer
How do you handle difficult interactions with colleagues or patients?

Share your conflict-resolution techniques, such as remaining calm, listening to the other party’s concerns, and trying to find a mutually agreeable solution. Real-life examples can further illustrate your points.

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What software or tools are you familiar with that would help you in this role?

Mention specific tools and software you’ve used, particularly MS Word and Excel, as well as any experience with healthcare management systems. Describe how you’ve effectively utilized these tools to enhance your previous job performance.

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In your view, what role does an Administrative Assistant play in a healthcare setting like AppleGate Recovery?

Explain how an Administrative Assistant acts as a vital link between patients and staff, ensuring smooth operations and high-quality patient care. Mention the importance of organization, communication, and teamwork in achieving the clinic's objectives.

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How would you ensure that you maintain confidentiality in your position?

Discuss your understanding of confidentiality policies, such as HIPAA, and emphasize the importance of protecting patient information. You could also mention strategies you employ to ensure that sensitive information is securely handled.

Join Rise to see the full answer
What motivates you to work in the healthcare field, particularly in recovery services?

Express your passion for helping others and the fulfillment you derive from being part of a supportive team that contributes to patient recovery. Sharing personal experiences or motivations can further connect your answer to the role.

Join Rise to see the full answer
How would you approach learning new processes or systems at AppleGate Recovery?

Emphasize your adaptability and willingness to learn. Discuss strategies such as seeking guidance from colleagues, utilizing training resources, and being proactive in understanding the new systems to demonstrate your dedication to continuous improvement.

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Our mission is to provide comprehensive medication assisted treatment for opioid use disorder and other health care services to foster wellness, longevity and socially responsible behavior for the patients we serve.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 15, 2025

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