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Medical Admin Assistant (BIL)

[Kindly submit your updated English resume]

We are in search of a highly organized and detail-oriented Medical Admin Assistant to play a pivotal role in supporting healthcare providers and ensuring seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification. Attention to detail, commitment to patient confidentiality, and adherence to HIPAA regulations are paramount for this role.

Key Responsibilities:

  • Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
  • Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
  • Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
  • Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
  • Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
  • Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
  • Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
  • Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
  • Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.
  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.


System and Work Setup Requirements:

  • A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
  • Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
  • Headset/earphone with noise cancellation and webcam at 720p or higher resolution
  • A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Allowance
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Admin Assistant (BIL), Berry Virtual

Join us as a Medical Admin Assistant at BIL, where your organizational skills and attention to detail will make a real impact in the healthcare industry. You'll play an essential role in supporting our healthcare providers by handling various administrative tasks that keep our medical office running smoothly. From scheduling appointments and managing calendars to ensuring patient communication flows seamlessly, your proactive approach will enhance patient experiences and streamline operations. In this position, you'll maintain accurate medical records, assist with billing processes, and manage prescription refills efficiently. Collaborating with the virtual team, you'll utilize digital tools to ensure effective communication and coordination in patient care. Your commitment to confidentiality and knowledge of HIPAA regulations will be crucial as you navigate patient information, and your problem-solving abilities will help tackle any challenges that may arise. We're looking for someone who has experience in the healthcare sector, strong English communication skills, and proficiency in electronic health record systems. This remote position offers a competitive rate and great benefits, including paid holidays and vacation. If you're ready to take your career to the next level and contribute to our mission of quality patient care, we want to hear from you!

Frequently Asked Questions (FAQs) for Medical Admin Assistant (BIL) Role at Berry Virtual
What are the main responsibilities of a Medical Admin Assistant at BIL?

As a Medical Admin Assistant at BIL, your key responsibilities will include scheduling appointments for healthcare providers and patients, managing patient communication, maintaining accurate medical documentation, assisting with billing and coding, managing prescription refills, and verifying patient insurance coverage. Your goal will be to facilitate efficient operations while adhering to HIPAA regulations.

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What qualifications are required for the Medical Admin Assistant position at BIL?

To qualify for the Medical Admin Assistant role at BIL, candidates should have proven experience in the healthcare industry, strong English communication skills, and proficiency with electronic health record systems. A high school diploma or equivalent is required, and having strong customer service and problem-solving skills will be essential to succeed in this position.

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What does the work environment look like for a Medical Admin Assistant at BIL?

The Medical Admin Assistant position at BIL is entirely remote, allowing you to work from your designated workspace free from distractions. You’ll need a reliable high-speed internet connection and the necessary equipment, including a PC or laptop with specific specifications. You'll collaborate virtually with your colleagues, ensuring effective communication and coordination in patient care.

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What benefits are offered for the Medical Admin Assistant role at BIL?

BIL offers a competitive starting salary paid in USD, along with an internet allowance, retirement fund contributions, paid US holidays, vacation, and sick leaves. Our aim is to support the well-being of our employees while promoting work-life balance in a remote setup.

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What skills are important for success as a Medical Admin Assistant at BIL?

Success as a Medical Admin Assistant at BIL hinges on your strong organizational abilities, attention to detail, and commitment to patient confidentiality. Proficient customer service skills, critical thinking, and a solid understanding of HIPAA regulations will also be vital. Your ability to work independently while effectively collaborating in a virtual environment will set you up for success.

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Common Interview Questions for Medical Admin Assistant (BIL)
Can you describe your experience in the healthcare industry as a Medical Admin Assistant?

When discussing your experience, focus on specific administrative tasks you've handled, such as scheduling appointments, managing medical records, or assisting with billing. Highlight any software you've used, your understanding of HIPAA regulations, and your interaction with patients as evidence of your relevant experience.

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How do you manage multiple priorities in a busy medical office?

Explain your process for prioritizing tasks, perhaps by using organizational tools or creating a prioritization system. Share examples of how you effectively manage time, ensuring patient needs are met while also taking care of administrative duties.

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What strategies do you use to ensure patient confidentiality?

Discuss your knowledge of HIPAA regulations and share specific practices you follow, such as secure handling of documents, using password-protected systems, and ensuring private conversations. This will highlight your commitment to maintaining patient trust and confidentiality.

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How would you handle a difficult patient inquiry?

Showcase your customer service skills by outlining steps to remain calm and professional, listen actively, and provide clear information. Emphasize your willingness to seek assistance from your team when necessary to resolve the issue satisfactorily.

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Can you give an example of a time you improved a process in your previous administrative role?

Provide a specific scenario where your initiative led to greater efficiency or reduced errors. Detail the process breakdown, your contribution, and the positive results that benefited both the team and patient care.

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What tools or systems do you have experience with in managing medical records?

Mention specific EHR systems you've worked with, highlighting your ability to input data accurately, maintain organized records, and adhere to regulatory guidelines within those systems, showcasing your technical skills relevant to the position.

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How do you ensure effective communication with a virtual team?

Highlight your experience using virtual communication tools, such as video conferencing platforms or collaboration software. Share examples of how you maintain open lines of communication, coordinate with colleagues, and stay engaged in team activities.

Join Rise to see the full answer
Tell us about a time you dealt with a billing discrepancy.

Explain your approach to identifying and resolving billing issues, including your ability to collaborate with the billing department. Give a concrete example to illustrate your problem-solving skills and attention to detail.

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How do you keep yourself organized in a remote work environment?

Discuss methods you employ to create a structured daily routine, such as using planners, task management apps, or setting up a designated workspace. Emphasize the importance of minimizing distractions to enhance productivity.

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Why do you want to work as a Medical Admin Assistant at BIL?

This is your opportunity to demonstrate your enthusiasm for the role. Discuss your passion for healthcare, your alignment with BIL's mission, and how your skills and experience make you an ideal fit for contributing to patient care and office efficiency.

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berry virtual is one of the leaders in the virtual staffing industry with a fully comprehensive approach to growing your business strategically with elite global staff, business advisory, marketing and finance. with over a century of combined exp...

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Full-time, remote
DATE POSTED
April 12, 2025

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