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Sales Associate - Fine Jewelry, Full Time - Valley Fair image - Rise Careers
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Sales Associate - Fine Jewelry, Full Time - Valley Fair

About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints — from Bloomingdales.com to our newest small store concept, Bloomie’s — everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion.  Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview:

A Bloomingdale’s Fine Jewelry Sales Professionals primary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, they establish and cultivate long term client relationships both in store and online. As a Sales Professional, they deliver the Bloomingdale’s customer experience through the art of conversation, always being welcoming, engaging and inquisitive, creating that human connection that our customers are seeking when shopping in our stores. Sales Professionals are responsible for actively circulating the sales floor, determining the customer’s needs, sharing the benefits of our Loyalty programs, and supporting the shopping experience from start to finish. The Bloomingdale’s Fine Jewelry Sales Professional must also deliver operational excellence by leveraging our stores fulfillment system, merchandise to sell standards, floor and following the “Do It Right” Asset Protection Standards.

Essential Functions:

  • Create an in-store and online easy, seamless and fun experience, building and cultivating customer relationships
  • Drive sales with in-store and online clients by embracing and being proficient with technology
  • Participate in the merchandising and operational requirements of the role
  • Follow all aspects of the “Do It Right” Asset Protection Standards, including maintaining secure show cases and merchandise

Qualifications and Competencies:

  • High School Diploma or equivalent required
  • 3-5 years related experience

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate - Fine Jewelry, Full Time - Valley Fair, Bloomingdale's

Join the Bloomingdale’s team as a Sales Associate - Fine Jewelry at our Valley Fair location in Santa Clara, California, where fashion meets personal expression! At Bloomingdale's, we believe in making style approachable while also inspiring our customers to use fashion as a creative energy source in their lives. Your primary role as a Sales Associate is to engage with our valued customers, offering them an exceptional shopping experience that extends from in-store interactions to online connections. With a flourish for gracious service and a passion for jewelry, you’ll utilize your stylish expertise and product knowledge to build lasting relationships with clients, both new and loyal. As a Sales Associate, you will be actively circulating the sales floor, learning about customers' needs, and helping them discover the perfect pieces of jewelry while also promoting our exciting loyalty programs. You'll leverage technology to enhance the shopping experience, ensuring each interaction is seamless and enjoyable. Bloomingdale's prides itself on its vibrant and inclusive culture, where every colleague's voice matters and collaboration is key. If you have 3-5 years of related experience and a love for fashion, this could be the perfect opportunity for you to thrive in an environment where fun and professionalism go hand in hand. Come be a part of our mission to make Bloomingdale’s truly unique!

Frequently Asked Questions (FAQs) for Sales Associate - Fine Jewelry, Full Time - Valley Fair Role at Bloomingdale's
What responsibilities does a Sales Associate - Fine Jewelry at Bloomingdale's in Santa Clara have?

As a Sales Associate - Fine Jewelry at Bloomingdale's in Santa Clara, you will guide customers through their shopping journeys, provide personalized styling advice, and cultivate long-term relationships. Engaging with clients both in-store and online, you’ll utilize your knowledge of jewelry and fashion to meet individual needs, while also promoting our loyalty programs and maintaining an enjoyable shopping environment.

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What qualifications are necessary for a Sales Associate position at Bloomingdale's?

To qualify as a Sales Associate - Fine Jewelry at Bloomingdale's, a High School Diploma or equivalent is required, alongside 3-5 years of relevant experience in sales or customer service. A strong interest in fashion and jewelry, effective communication skills, and the ability to build customer relationships are essential to thrive in this role.

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How does Bloomingdale's support its Sales Associates in their roles?

Bloomingdale's is dedicated to nurturing its Sales Associates by fostering an inclusive culture that encourages collaboration and the sharing of ideas. Comprehensive training in product knowledge and customer service is provided, alongside access to advanced technology that enhances the shopping experience and drives sales. The company values feedback from its associates, ensuring everyone has a voice.

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What is the work environment like for a Sales Associate - Fine Jewelry at Bloomingdale's?

The work environment for a Sales Associate - Fine Jewelry at Bloomingdale's is dynamic and engaging, filled with passionate colleagues in a stylish setting. You'll enjoy a team-oriented atmosphere where collaboration is key, and you're empowered to create meaningful connections with customers while having fun in the process.

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What are the physical demands of the Sales Associate role at Bloomingdale's?

As a Sales Associate - Fine Jewelry at Bloomingdale's, you can expect to spend prolonged periods standing and walking throughout the store. The position may also require reaching, crouching, and lifting merchandise up to 25lbs. Comfort and adaptability in a bustling retail environment are key components of successfully fulfilling the role.

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Common Interview Questions for Sales Associate - Fine Jewelry, Full Time - Valley Fair
Can you describe your experience with customer service in retail?

Highlight your previous roles where you've provided exceptional customer service, emphasizing your ability to connect with customers, listen to their needs, and deliver tailored solutions. Share specific examples of situations where you went above and beyond to ensure customer satisfaction, which is crucial for a Sales Associate - Fine Jewelry.

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How do you stay updated on jewelry trends and styles?

Discuss your methods for keeping up with jewelry trends, including reading fashion publications, following relevant social media accounts, or attending industry events. This demonstrates your commitment to the fine jewelry market and your capability to advise customers based on the latest styles and trends.

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What techniques do you employ to engage customers and drive sales?

Describe techniques such as active listening, asking open-ended questions, and using your product knowledge to suggest items that meet customer preferences. Also, mention how leveraging technology enhances your interactions helps build lasting relationships.

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How would you handle a dissatisfied customer?

Explain your approach to resolving conflicts by remaining calm, actively listening to the customer’s concerns, and taking steps to rectify the situation. Mention the importance of empathy and finding a resolution that leaves the customer satisfied, which is vital for a Sales Associate role.

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Why do you want to work at Bloomingdale's?

Share your enthusiasm for Bloomingdale's mission and values, your interest in their fine jewelry collection, and how you resonate with their commitment to customer experience. This shows your genuine interest in being a part of the Bloomingdale's team.

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How do you prioritize tasks in a busy retail environment?

Talk about your organizational skills and your strategies for managing multiple tasks effectively, such as assisting customers while maintaining the sales floor. Provide examples of how you balance responsibilities, ensuring that all customer needs are met promptly.

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Can you give an example of how you have built customer relationships in the past?

Share a specific story that illustrates your ability to establish rapport with clients, including follow-up communication or loyalty offerings. Stress the importance of relationship-building in driving repeat business, which is key for a Sales Associate - Fine Jewelry.

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What do you think makes an excellent Sales Associate?

Mention qualities such as strong communication skills, a passion for providing excellent service, and the ability to adapt to different customer personalities. Discuss how these traits contribute to the overall shopping experience and success in the role.

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How do you approach teamwork in a retail setting?

Talk about your collaboration efforts with fellow associates, your approach to maintaining open communication, and how you support your team to achieve common goals. Mention that teamwork is essential for creating a positive atmosphere that benefits customers.

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What is your approach to achieving sales targets?

Discuss your strategies for achieving sales targets, such as setting personal benchmarks, staying motivated, and finding innovative ways to upsell or cross-sell products. Highlight your commitment to meeting and exceeding expectations as a Sales Associate - Fine Jewelry.

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Bloomingdale’s is America’s only nationwide, full-line, upscale department store and a division of Macy’s Inc. Currently we operate 33 department stores, 3 Bloomie's concept stores and an ever growing number of Bloomingdale’s The Outlet stores in ...

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Full-time, on-site
DATE POSTED
April 2, 2025

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