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Director - Commercial Relationship Manager

Application Deadline:

05/15/2025

Address:

5355 Town Center Road, #910

Job Family Group:

Commercial Sales & Service

Locations: Boca Raton and Miami.

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.

  • Leads and executes business development plans to that business goals are achieved or exceeded.
  • Provides strategic input into business decisions as a trusted advisor.
  • Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
  • Acts as a subject matter expert on relevant regulations and policies.
  • Advises on sales strategy based on a deep understanding of the market, relevant industry verticals, market competitors, client needs and business growth opportunities.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
  • Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
  • May network with industry contacts to gain competitive insights and best practices.
  • Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
  • Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
  • Manages the risk of the assigned complex portfolio in a timely and precise manner.
  • Directly manage the annual review process, interim reviews, specified quarterly reports and resolution of exceptions.
  • Maintains accurate documentation and ensure adherence to prescribed policies and procedures and overall safety of the Bank’s position.
  • Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
  • Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.
  • Gathers data to advance sale process and completes all required documentation.
  • Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.
  • Tracks implementation requests to keep the process on track with timelines.
  • Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.
  • Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.
  • Provides research and data gathering to sales team to facilitate solution to the client’s/prospect’s business and needs.
  • Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.
  • Maintains current client information on Bank system/files to ensure client history is accurate and complete.
  • Ensures accurate billing to clients.
  • Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
  • Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
  • Implements changes in response to shifting trends.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
  • Demonstrated history of successful business development, including ability to network in external markets
  • Demonstrated knowledge of relevant industry verticals and market’s competitive environment
  • Experience in contact negotiations with both clients and legal counsel
  • Experience drafting responses to complex RFPs
  • Experience with Sales Strategy and Sales referral process development
  • Risk Management - In-depth
  • Sales and Service Management –In-depth
  • Relationship Management - In-depth
  • Change Leadership - Working
  • Conflict Management & Resolution –In-depth
  • Resource Planning – Working
  • Business Acumen – In-depth
  • Financial and Working Capital Understanding – In-depth
  • Strategic Thinking – Working
  • Seasoned professional with a combination of education, experience and industry knowledge.
  • Verbal & written communication skills - In-depth / Expert.
  • Analytical and problem solving skills - In-depth / Expert.
  • Influence skills - In-depth / Expert.
  • Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
  • Able to manage ambiguity.
  • Data driven decision making - In-depth / Expert.

Salary:

$120,000.00 - $222,600.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Average salary estimate

$171300 / YEARLY (est.)
min
max
$120000K
$222600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director - Commercial Relationship Manager, BMO

At BMO Financial Group, we are on the lookout for an experienced Director - Commercial Relationship Manager to join our dynamic team in Boca Raton, FL. In this pivotal role, you'll be at the forefront of facilitating growth initiatives for the bank, leveraging your business development expertise and exceptional client management skills to foster significant revenue growth. Your responsibilities will include leading business development plans and advising senior leadership with sharp strategic insights. As a trusted advisor, you'll navigate complex market landscapes, ensuring that client needs are expertly matched with our products and services. With an emphasis on excellence, you will maintain adherence to regulatory and compliance standards, while also taking charge of risk management for a diverse portfolio. Your analytical skills will shine as you conduct assessments to tackle strategic challenges and provide data-driven recommendations that empower our teams. You'll be involved in everything from client interactions to managing operational programs and enhancing sales support materials. This role is perfect for someone who thrives in a collaborative environment, eager to make a substantial impact and help BMO innovate and grow in this ever-evolving financial landscape. If you’re ready to grow your career while making a positive difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Director - Commercial Relationship Manager Role at BMO
What are the responsibilities of a Director - Commercial Relationship Manager at BMO?

The Director - Commercial Relationship Manager at BMO is responsible for facilitating crucial business development initiatives, managing key client relationships, and ensuring significant revenue generation. This role involves leading business development plans, advising on sales strategies, and ensuring compliance with internal control standards. You will also conduct analyses to solve complex strategic challenges and network with industry contacts for insights.

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What qualifications are needed for the Director - Commercial Relationship Manager position at BMO?

To qualify for the Director - Commercial Relationship Manager role at BMO, candidates typically need at least 7 years of relevant experience along with a post-secondary degree in a related field. In-depth knowledge of relevant industry verticals, strong communication skills, and proven experience in business development and client negotiations are also important.

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How does BMO support the professional growth of a Director - Commercial Relationship Manager?

BMO is committed to employee growth and provides ample resources for professional development. As a Director - Commercial Relationship Manager, you will have access to in-depth training, coaching, and networking opportunities within the organization. BMO encourages innovation, and you will be given the tools you need to reach new milestones in your career.

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What is the salary range for the Director - Commercial Relationship Manager at BMO?

The salary range for a Director - Commercial Relationship Manager at BMO varies between $120,000 and $222,600 annually. The final compensation depends on factors such as location, skills, experience, and education. Additionally, BMO offers performance-based incentives and a comprehensive benefits package.

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What makes a successful Director - Commercial Relationship Manager at BMO?

A successful Director - Commercial Relationship Manager at BMO is one who excels in relationship management, can navigate complex market dynamics, and possesses strong analytical and problem-solving skills. The ability to effectively lead teams, manage risk, and maintain compliance with regulations will also contribute significantly to success in this role.

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Common Interview Questions for Director - Commercial Relationship Manager
What strategies do you use for relationship management as a Director - Commercial Relationship Manager?

When discussing your strategies for relationship management, highlight your approach to building trust and understanding client needs. Example: 'I believe in proactive communication and regular check-ins to ensure that our offerings align with client expectations, ultimately fostering long-term partnerships.'

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Can you describe your experience with business development?

In response to this question, provide specific examples of your past successes in driving business growth. Indicate measurable outcomes, such as revenue increases or new client acquisitions. Sample answer: 'In my previous role, I successfully increased our client base by 30% within a year by implementing targeted campaigns and networking initiatives.'

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How do you approach risk management?

Discuss your systematic approach to identifying, assessing, and mitigating risks. Example answer: 'I prioritize regular reviews of our client portfolios and utilize data analytics to forecast potential issues, allowing for preemptive measures to mitigate risks.'

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What techniques do you use for strategic decision-making?

Explain your analytical process when making strategic decisions, such as weighing data, market trends, and client feedback. Example: 'I often employ SWOT analysis to evaluate options and ensure decisions contribute positively to our long-term goals.'

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How do you handle conflicts with clients or within your team?

Provide insights into your conflict resolution techniques, focusing on effective communication. Example: 'I believe in addressing conflicts early through open discussions, focusing on the issues rather than personal dynamics, which often leads to mutually beneficial resolutions.'

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What do you consider key metrics for measuring success in this role?

Discuss your understanding of key performance indicators relevant to the role. An example response might be: 'I track metrics such as revenue growth, client satisfaction, and retention rates, as they provide valuable insights into our success in managing relationships and driving business.'

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Describe a time when you successfully led a change initiative.

Illustrate your leadership capabilities by sharing a specific example of a change you drove while emphasizing your method for implementation. Example: 'I led a team through a significant software transition, ensuring they were well-trained and informed throughout, resulting in a more efficient workflow.'

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How do you stay updated on industry trends?

Share your methods for keeping abreast of industry developments, such as attending conferences or reading industry publications. A response could be: 'I subscribe to key financial publications and attend industry seminars that equip me with insights and trends affecting our business.'

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How do you approach team collaboration as a Director?

Illustrate your collaborative style by discussing your experiences in team settings. Example: 'I focus on fostering an environment where every team member’s input is valued, encouraging cross-departmental collaboration for more comprehensive solutions.'

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What is your communication style when dealing with senior leadership?

Describe how you tailor your communication based on the audience. Example response: 'I prioritize clarity and conciseness with senior leaders, ensuring that key insights and recommendations are presented clearly, supported by data for informed decision-making.'

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MATCH
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TEAM SIZE
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HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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