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Service Sales

Job Description


Responsible for selling Agilent products to end-user customers.

Represents the company to the customer and the customer to the company in sales activities.

Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list, or for identifying and recruiting strategic partners to embed and/or resell company products.

Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions.

Creates, monitors and revises lead generation plans.

Responsible for developing customers and maintaining their satisfaction.

Maintains positive ongoing long-term relationships with key customers.

May drive customer utilization of Agilent’s online sales.

Entry level individuals may have their own accounts, or work on a team, and may have a small quota or territory.
 

Qualifications

Bachelor's or Master's Degree or equivalent.

Post-graduate, certification and/or license may be required.


 

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales
What You Should Know About Service Sales, Agilent

As a Service Sales representative at Agilent Technologies in Seoul, South Korea, you will play a pivotal role in connecting our innovative products with the end-users who need them most. Your primary responsibility will be to represent Agilent to customers and vice versa, driving sales for both existing and new accounts in your assigned territory. This encompasses a dynamic role where you will generate leads, craft tailored sales strategies, and establish meaningful relationships with current and prospective customers. In this position, you'll not only promote our cutting-edge solutions but also inform clients about the latest product introductions to ensure they are always receiving the highest value from Agilent's offerings. You’ll actively work on developing customer satisfaction and loyalty, often collaborating with strategic partners to enhance our market presence. With an option for some remote work, this full-time role demands both flexibility and commitment, including up to 75% travel. A Bachelor's or Master's degree is required, coupled with strong sales acumen and a passion for customer engagement. Are you ready to embark on a rewarding journey with Agilent, where your efforts aim for success and build long-lasting relationships with key clients?

Frequently Asked Questions (FAQs) for Service Sales Role at Agilent
What are the main responsibilities of a Service Sales representative at Agilent in Seoul?

At Agilent in Seoul, a Service Sales representative is responsible for selling Agilent products to endl-user customers, generating sales for assigned accounts, creating lead generation plans, and maintaining strong relationships with key customers. The role also involves promoting new products and ensuring customer satisfaction.

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What qualifications are needed for the Service Sales position at Agilent?

To qualify for the Service Sales role at Agilent, candidates should possess at least a Bachelor's or Master's Degree. Additional certifications or licenses may be relevant, and previous experience in sales or related fields can be advantageous.

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What kind of sales territories does a Service Sales representative manage at Agilent?

In the Service Sales role at Agilent, representatives manage named accounts or selected geographic territories. This includes both existing and potential customers where they drive sales growth and foster strong customer relationships.

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Is remote work an option for the Service Sales job at Agilent?

Yes, the Service Sales position at Agilent provides an option for remote work. While the role involves considerable travel, flexibility in work arrangement is encouraged to support a balanced professional lifestyle.

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What type of training does Agilent offer for new Service Sales representatives?

Agilent provides comprehensive training for new Service Sales representatives that includes product knowledge, sales strategies, and customer engagement techniques to equip them for success in their roles.

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Common Interview Questions for Service Sales
Can you describe your experience in sales, particularly in the context of technical products?

Focus on specifics of your past sales roles, emphasizing your familiarity with technical products. Discuss your approach to understanding customer needs and how you tailored solutions around those needs, ensuring to mention any technical skills that aided your sales.

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How do you build and maintain long-term relationships with clients?

Provide examples of strategies you use to connect with clients, such as regular follow-ups, personalized communication, and being proactive in addressing their needs. Highlight the importance of trust and transparency.

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What methods do you use to generate leads?

Detail specific lead generation techniques that have worked for you, such as networking events, social media outreach, or referrals from existing clients. Mention any tools or technologies you’ve used to track and manage leads.

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How do you tailor your sales approach to different customer needs?

Discuss the importance of research and active listening in understanding what different customers require. Illustrate your method of customizing pitches to align with these needs and foster a solution-oriented mindset.

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What would you do if a client is unhappy with a product or service?

Illustrate how you would address customer complaints by actively listening to their concerns, empathizing with their situation, and providing prompt solutions, ensuring that the client feels valued and heard.

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How do you stay updated with industry trends and product knowledge?

Explain your approach to professional development, which could include following industry news, attending webinars, or taking part in training modules. Highlight the importance of being well-informed in sales.

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Describe a time when you successfully closed a difficult sale.

Narrate a specific experience focusing on your challenges, strategies used to overcome objections, and the final positive outcome. Use metrics or results to illustrate your success.

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How do you prioritize your accounts and sales activities?

Discuss your methods for evaluating accounts based on potential revenue and existing relationships. Describe any systems you use to prioritize outreach and follow-up appropriately.

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What is your experience with sales technology tools?

Highlight specific CRM platforms, lead generation tools, or sales tracking software you have used. Discuss how these tools improved your efficiency and contributed to your sales achievements.

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Why do you want to work for Agilent as a Service Sales representative?

Express your enthusiasm for Agilent’s innovative products, strong market presence, or corporate culture. Connect your personal career goals to what you believe Agilent represents as a leader in the industry, demonstrating your long-term interest.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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