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Surety Account Executive

Company Description

Brunswick Companies is a family-owned business with an over 50 year history of providing insurance, risk management, and surety products across the nation. Our team is committed to developing and mentoring all new employees.

Job Description

Job Summary:

The Surety Account Executive manages and retains a portfolio of existing clients while supporting new business development. This role involves acting as the primary point of contact for clients, ensuring accurate transaction processing, and maintaining compliance with agency and department procedures. The ideal candidate is an energetic self-starter with excellent customer service and organizational skills, a strong sense of urgency and able to handle high volume fast paced, and the ability to thrive in a collaborative team environment.

 

Key Responsibilities

  • Manage client relationships, including renewals, endorsements, cancellations, and invoicing.
  • Serve as the primary client contact, addressing inquiries and coordinating with sureties.
  • Maintain accurate client data in the Agency Management System.
  • Support sales efforts by processing new client transactions and documentation.
  • Collaborate with prospects to evaluate needs, complete bond forms, and facilitate new business placement.
  • Serve as the primary contact for a portfolio of clients, ensuring retention and satisfaction.
  • Manage renewals, endorsements, cancellations, and invoicing.
  • Maintain accurate client data in the Agency Management System.
  • Communicate effectively with sureties and clients to resolve issues.
  • Support new business by processing leads, completing bond forms, and following up on bond status.
  •  Identify and evaluate new client opportunities in collaboration with the sales team.

Qualifications

Qualifications:

  • 3-5+ years of hands-on experience with surety bonds, including client servicing.
  • Active P&C license required.
  • Proficiency in agency management software (Applied Systems and Tinubu preferred).
  • Strong time management, multitasking, attention to detail and organizational skills.
  • Expert-level skills in Microsoft Office applications.
  • Exceptional verbal and written communication abilities.
  • Customer service excellence with a problem-solving mindset.
  • High school diploma or GED required; 2-year degree preferred.

Additional Information

Full Time. Competitive benefits. Fully Remote, Hybrid, or On-Site.   8:30-5 (M-F) 1 hour lunch

Compensation and Benefits:

  • Competitive salary and benefits package, including health, dental, vision, and life insurance.
  • 401(k) retirement plan with company contribution.
  • Paid time off, holidays, and early closure days.
  • On-site gym and professional development opportunities.
  • A supportive and inclusive company culture that values diversity and teamwork.
  • Opportunities for professional development.

 

How to Apply: If you are passionate and have what it takes to excel in this role, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining Brunswick Companies. We look forward to reviewing your application.

Brunswick Companies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines. This position will oversee the general administrative function and activities of the office as a member of the corporate services team.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Surety Account Executive, Brunswick Companies

Are you ready to take your career to the next level? As a Surety Account Executive with Brunswick Companies, you’ll have the opportunity to work with a respected family-owned business that has been a cornerstone of the insurance landscape for over 50 years. In this dynamic role, you’ll manage and retain a portfolio of existing clients while also diving into the exciting world of new business development. Your day-to-day responsibilities will have you acting as the main point of contact for clients, ensuring seamless transaction processing, and maintaining compliance with agency protocols. We’re looking for energetic self-starters who excel in customer service and thrive in fast-paced environments. Collaborating with both clients and our sales team to evaluate needs, complete bond forms, and process transactions will be a key part of your role. At Brunswick Companies, you will not only manage renewals and invoicing but also play an integral part in identifying new client opportunities. With competitive compensation, flexible working arrangements, and a commitment to professional development, the Surety Account Executive position offers a great chance to grow your career while being part of a vibrant team culture. If you’re passionate and ready to make a positive impact, we invite you to join us in delivering excellence to our clients!

Frequently Asked Questions (FAQs) for Surety Account Executive Role at Brunswick Companies
What are the main responsibilities of a Surety Account Executive at Brunswick Companies?

The Surety Account Executive at Brunswick Companies is primarily responsible for managing client relationships, which includes handling renewals, endorsements, cancellations, and invoicing. Additionally, this role involves serving as the central point of contact for clients, addressing inquiries, and collaborating with sureties to resolve any issues. This position also supports new business development by processing client transactions and evaluating potential client needs.

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What qualifications are required for the Surety Account Executive position at Brunswick Companies?

To apply for the Surety Account Executive position at Brunswick Companies, candidates should have 3-5+ years of hands-on experience with surety bonds and client servicing. An active Property & Casualty (P&C) license is required, along with proficiency in agency management software. Strong organizational skills and a customer service mindset are essential, in addition to a high school diploma or GED; a two-year degree is preferred.

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What kind of work environment can a Surety Account Executive expect at Brunswick Companies?

Brunswick Companies offers a supportive and inclusive work environment for Surety Account Executives. Employees have the flexibility to work fully remote, in a hybrid setting, or on-site. The company promotes teamwork and values diversity, ensuring that every team member feels valued and included.

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How does Brunswick Companies support the professional development of its Surety Account Executives?

Brunswick Companies places a strong emphasis on professional development for its Surety Account Executives by providing numerous opportunities for growth, including training sessions, access to an on-site gym, and other professional courses. This fosters an environment where employees can enhance their skills and advance their careers.

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What benefits are offered to Surety Account Executives at Brunswick Companies?

Surety Account Executives at Brunswick Companies enjoy a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) retirement plan with company contributions, paid time off, holidays, and early closure days. The company highly values work-life balance and employee well-being.

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Common Interview Questions for Surety Account Executive
Can you describe your experience with managing client relationships as a Surety Account Executive?

When discussing your experience, highlight specific instances where you successfully managed client relationships. Focus on how you addressed their needs, the methods you used to maintain satisfaction, and any challenges you overcame. Be sure to emphasize your skills in communication and problem-solving.

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How do you prioritize tasks when managing a high volume of client requests?

Explain your organizational skills and time management strategies. Share specific tools or methods you use to keep track of tasks, prioritize requests based on urgency, and ensure timely follow-ups. Highlight any experience you have with maintaining client databases or management software.

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What strategies do you use to ensure compliance with agency procedures?

Discuss your experience with compliance and regulation adherence in previous roles. Highlight your attention to detail, knowledge of industry regulations, and any specific compliance training you’ve received. Sharing examples of how you’ve successfully navigated compliance issues in the past will strengthen your response.

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Describe a time you successfully developed new business or a new client.

Provide a concrete example of a situation where you identified a new business opportunity, detailing the steps you took from prospecting to client onboarding. Emphasize your sales skills and how you collaborated with your team to achieve the desired outcome.

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How do you handle conflict or disagreements with clients or team members?

Mention your conflict resolution skills and your approach to effectively communicate during disagreements. Highlight the importance of listening to the other party's concerns, finding common ground, and working towards a mutually beneficial solution. Real-world examples will add credibility.

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What tools or software are you familiar with that are relevant to the Surety Account Executive role?

Discuss your familiarity with agency management software, specifically any tools used in the surety bond industry like Applied Systems and Tinubu. Mention your proficiency in Microsoft Office applications, and express your willingness to learn additional software if necessary.

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Why are you interested in working for Brunswick Companies?

Demonstrate your knowledge of Brunswick Companies, its values, and its commitment to its employees. You can highlight your alignment with their emphasis on teamwork, professional development, and their long-standing history in the industry, showcasing how these align with your career aspirations.

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How do you keep up with changes in the surety bond industry?

Explain how you stay informed about industry trends, regulations, and best practices. This could include attending seminars, networking with industry professionals, participating in relevant online forums, or following industry publications.

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What customer service techniques do you find most effective?

Share specific customer service techniques that have worked for you in the past, such as active listening, empathy, and proactive communication. Illustrating how these techniques lead to positive outcomes in client relationships will showcase your customer service acumen.

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How do you approach networking within the industry?

Discuss your networking strategies, such as attending industry events, joining relevant associations, or connecting with peers on professional platforms. Emphasize the value of building relationships, sharing knowledge, and the importance of having a robust professional network in business development.

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Since 1972, we are proud to say that Brunswick Companies is a well-recognized, highly respected name in the industries and communities we serve. Licensed in all 50 states, our success is a direct result of satisfying the unique requirements of eac...

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DATE POSTED
April 12, 2025

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