Product Support Subject Matter Expert

As a Product Support Subject Matter Expert at BryceTech, your key responsibilities will include providing lifecycle logistics support, developing product support requirements, overseeing product support functions for fielded systems, and integrating logistics planning with systems engineering. You'll collaborate with various teams to optimize sustainment throughout the system lifecycle, ensuring compliance with DoD and Space Force policies.

To qualify for the Product Support Subject Matter Expert position at BryceTech, you need a BA/BS degree and at least 20 years of relevant experience. Recognized as a subject matter expert, you should have extensive experience in establishing product support strategies, integrating system engineering elements with logistics, and knowledge of key financial systems such as FACTS and DEAMS.

The starting salary for a Product Support Subject Matter Expert position at BryceTech is an impressive $145,000 per year. This competitive compensation reflects the expertise and vital role that the SME plays in supporting crucial defense programs.

BryceTech provides a comprehensive benefits package for Product Support Subject Matter Experts that includes competitive salaries, health plans with dental and vision coverage, company-paid life and disability insurance, a 401(k) plan with matching contributions, and an educational reimbursement program to support your continuous learning.

At BryceTech, we foster an environment of continuous learning and professional growth for our Product Support Subject Matter Experts. With access to educational reimbursement programs and opportunities to work on transformative defense projects, you'll be encouraged to expand your skill set and advance your career in the aerospace and defense sectors.

Absolutely! When discussing your experience with lifecycle logistics support, focus on specific projects where you provided integrated planning and execution throughout the acquisition lifecycle. Highlight how your efforts led to optimized operational capabilities and met compliance with military policies.

To ensure compliance with DoD and Space Force guidelines, I always emphasize staying updated with the latest policies and applying them to all aspects of logistics and sustainment planning. Illustrate how you've successfully integrated these requirements in past projects, ensuring that all teams adhered to established protocols.

Discuss specific challenges you've encountered, such as managing logistical complexities or coordinating across multiple teams. Explain the strategies you implemented to overcome these challenges, emphasizing your problem-solving skills and ability to maintain operational readiness.

In my previous roles, I have extensively utilized FACTS and DEAMS for managing military cargo and overseeing logistics. Provide examples of how these systems helped streamline processes and contributed to effective decision-making in areas like cost management and resource allocation.

When developing product support requirements documentation, I prioritize clear communication and collaboration with stakeholders. Discuss how you gather input from technical teams and end-users, ensuring that all requirements are captured accurately to enhance operational effectiveness.

Integrating engineering design characteristics with logistics support elements is essential for system reliability. Talk about your experience merging quantitative design traits like reliability and maintainability into logistics strategies, ensuring that all product support resources meet operational needs effectively.

An ideal response would include a detailed example illustrating your leadership in logistics and sustainment planning for a space system. Discuss the key steps you took, their impact on system readiness, and how you adapted your strategies to align with mission goals.

In responding to this question, showcase your industry knowledge by discussing emerging trends such as digital transformation, advanced analytics, or the role of DevSecOps in modern product support. Explain how these trends can enhance operational efficiency and optimize logistics across the acquisition lifecycle.

Staying updated on industry policies is key to success in this role. Share your methods of engaging with professional organizations, attending relevant conferences, or pursuing continuous education to remain informed and effectively apply the latest compliance requirements in your work.

Driving cooperation between engineering and operational teams is crucial. Discuss specific communication strategies you implement, such as regular cross-team meetings, collaborative workshops, and leveraging project management tools to facilitate alignment and shared understanding of goals.