Colleague Student Functional/Technical Consultant

As a Colleague Student Functional/Technical Consultant at CampusWorks, your role will include assessing and improving student services processes in higher education institutions. You'll apply your expertise in the Ellucian Colleague ERP system's Student module to enhance efficiencies, develop process improvements, and provide training to student services personnel. Your interactions with technical teams will help in designing optimal future-state processes and implementing successful technical solutions.

To qualify for the Colleague Student Functional/Technical Consultant position at CampusWorks, you will need at least 4 years of functional and technical expertise with the Ellucian Colleague Student Module and relevant student services experience in higher education. A Bachelor’s degree is required, but an advanced degree is preferred. Additionally, excellent communication skills and experience working with senior leaders are highly valued.

A Colleague Student Functional/Technical Consultant at CampusWorks plays a crucial role in driving process improvements for educational institutions. By leveraging your knowledge of the Colleague system, you can help streamline operations, enhance data quality, and provide essential training to staff. Your contributions lead to more efficient student services, ultimately advancing the institution's goals and benefiting the student experience.

CampusWorks values the well-being of its consultants, offering flexible work arrangements that allow you to choose your hours and work from anywhere. This flexibility enables you to align your professional projects with your personal life, making it easier to manage various commitments while still contributing to impactful initiatives within the education sector.

At CampusWorks, Colleague Student Functional/Technical Consultants have the unique opportunity to engage in diverse and impactful projects that promote positive change in higher education. You will collaborate with other talented professionals, enhance your consulting skills, and grow a varied portfolio of projects. The environment encourages innovation and continuous learning, ensuring that your work contributes meaningfully to the educational landscape.

Discuss your specific roles and responsibilities involving the Ellucian Colleague ERP system. Highlight any projects where you've successfully leveraged its Student module or worked with other relevant areas, such as admissions and registrar functions, to improve processes or outcomes.

Be prepared to provide a concrete example of a process improvement you've spearheaded, detailing the challenges you faced and how you approached the problem. Discuss the results and how they positively impacted student services operations.

Emphasize your ability to tailor your communication style to your audience. Discuss specific strategies you use, such as simplifying technical jargon, using visuals or diagrams, or presenting in a relatable manner to ensure clarity and understanding among various stakeholders.

Talk about various training methodologies you've used, such as hands-on workshops, one-on-one coaching, or creating resource materials. Share a specific successful training experience, focusing on how you tailored your approach to meet participants’ needs.

Share a clear example of a challenging situation in student services, detailing your thought process, the actions you took, and the resolution achieved. Focus on how this experience shaped your approach to problem-solving.

Discuss your methods for project management, including prioritization techniques like the Eisenhower Matrix or using project management tools. Share an example of how these methods have helped you meet deadlines while maintaining quality.

Highlight the importance of teamwork in your consulting experience. Provide examples where collaborative efforts led to successful project outcomes, emphasizing communication and shared goals.

Discuss your strategies for staying updated, such as attending industry conferences, enrolling in relevant courses, participating in forums, or following thought leaders on social media. This shows your commitment to ongoing professional development.

Give an example of a time you faced a major change, detailing how you adapted your strategies and communicated those changes effectively to ensure a smooth transition for the team or organization.

Explain your approach to building trust, which could include active listening, transparency, follow-through on commitments, and demonstrating expertise. Provide specific examples from previous consulting roles.