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Sales Development Representative (Japanese + English Speaking)

About

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

Position Overview

Candex is seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team. The SDR will play a key role in driving new business opportunities for the company by qualifying leads, setting up appointments, and providing support to the sales team. The ideal candidate has excellent communication skills and a proven track record in prospecting and lead generation. Fluency in English and Japanese is a business requirement for this role, as it will enable effective communication with potential clients in Japan and APAC.  

The Role

  • Generate and qualify new leads through cold calling, emailing, and other outreach strategies.
  • Schedule meetings and demonstrations for the sales team with potential clients.
  • Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.
  • Meet or exceed assigned quotas for leads and appointments.
  • Keep accurate records in the CRM system of all activities and interactions with leads and customers.
  • Work closely with the sales team to accelerate the sales cycle and extend reach into target accounts.
  • Participate in regular sales training and sales strategy meetings.
  • Conduct market research to understand competitors and market trends.
  • Develop and maintain a deep understanding of the company's products and services to effectively engage and build relationships with potential clients.

Qualifications

  • Previous experience in targeting Enterprise accounts globally.
  • Fluency in Japanese and English is a must.
  • A firm understanding of Enterprise business systems like Ariba, Coupa, GEP, Workday, and similar systems preferred.
  • Excellent communication, interpersonal, and organizational skills.
  • Self-starter with a track record of successful lead follow-up and sales development.
  • Strong understanding of sales principles and customer service practices.
  • Proficient in managing multiple tasks in a fast-paced environment.
  • Experience with CRM software is a plus.
  • Ability to work in a team as well as independently.
  • Proven ability to meet and exceed sales quotas with references. 

Why Work With Us

  • We are humble, hungry, intelligent and collaborative.
  • Unlimited PTO and a flexible working environment.
  • We offer a comprehensive compensation package.

Equal Opportunity Employer

Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out!

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CEO of Candex
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Jeremy Lappin
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Development Representative (Japanese + English Speaking), Candex

Candex is on the lookout for a dynamic Sales Development Representative (SDR) who is fluent in both Japanese and English to join our innovative team. As a rapidly growing B2B fintech company, we are on a mission to revolutionize business transactions, making them faster and easier for enterprise buyers. In this role, you’ll be at the forefront of generating new leads, setting up valuable appointments for our sales team, and driving growth in a vibrant and collaborative environment. If you’re someone who thrives on communication, enjoys connecting with potential clients, and has a knack for prospecting, then this position is a perfect fit for you! Your main responsibilities will include engaging with prospects through cold calling and email outreach, diligently qualifying leads, and maintaining detailed records in our CRM system. Speaking both Japanese and English will enable you to effectively communicate with clients in Japan and across the APAC region. If you have experience targeting global enterprise accounts and understand business systems like Ariba or Coupa, you're already a step ahead! At Candex, not only will you enjoy unlimited PTO and a flexible work environment, but you’ll also be part of a team that values intelligence, collaboration, and growth. Ready to make a significant impact and be part of this exciting journey? Join us now!

Frequently Asked Questions (FAQs) for Sales Development Representative (Japanese + English Speaking) Role at Candex
What are the responsibilities of a Sales Development Representative at Candex?

The Sales Development Representative (SDR) at Candex plays a crucial role in driving new business opportunities. Responsibilities include generating and qualifying new leads through various outreach strategies such as cold calling and emailing. The SDR also schedules meetings for the sales team and follows up on inbound leads to identify qualified opportunities. Keeping accurate records in the CRM system and collaborating closely with the sales team is essential for meeting assigned quotas for leads and appointments.

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What qualifications do I need to apply for the Sales Development Representative position at Candex?

To apply for the Sales Development Representative position at Candex, candidates should be fluent in both Japanese and English. Previous experience targeting enterprise accounts globally is preferred, along with a strong understanding of sales principles, customer service practices, and business systems like Ariba or Coupa. Strong communication skills and a self-starter attitude are important, as well as proficiency in managing tasks in a fast-paced environment.

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What makes Candex a great place to work for a Sales Development Representative?

Candex fosters a collaborative and innovative culture, making it a great place to work for a Sales Development Representative. With a focus on humility, intelligence, and ambition, our team enjoys unlimited PTO and a flexible working environment. Additionally, we prioritize diversity and inclusivity, ensuring that every team member contributes to our mission of transforming business transactions.

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How does Candex support the growth of its Sales Development Representatives?

Candex actively supports the growth of its Sales Development Representatives through regular training sessions and strategic meetings. This ensures that SDRs can enhance their skills, stay updated on market trends, and build a deep understanding of the company's products and services. Such support empowers SDRs to effectively engage with potential clients and accelerate the sales cycle.

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Can a career as a Sales Development Representative at Candex lead to advancement opportunities?

Yes, a career as a Sales Development Representative at Candex can lead to significant advancement opportunities. The role provides a solid foundation in sales and client engagement, with the potential to move into more senior sales roles or other departments within the company. Candex values talent development and encourages its employees to grow within the organization.

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Common Interview Questions for Sales Development Representative (Japanese + English Speaking)
How do you prioritize your leads as a Sales Development Representative?

When prioritizing leads as a Sales Development Representative, I assess them based on factors such as engagement, industry relevance, and potential value for the company. I utilize CRM data to track interactions and ensure that I focus on leads that align with our target market and show the most promise for conversion.

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What strategies would you use to generate leads for Candex?

To generate leads for Candex, I would use a combination of cold calling, personalized email outreach, and leveraging social media platforms like LinkedIn. Networking and attending industry events also play a vital role in connecting with potential clients. Researching target industries and tailoring my messaging based on their specific needs would help me resonate with prospects.

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How would you handle rejection from a prospect?

Handling rejection from a prospect is a natural part of sales. I would take it in stride by analyzing the interaction to identify what could have been improved. Each rejection provides valuable insight, helping me refine my approach for future prospects while maintaining a positive attitude and moving forward.

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What do you believe sets Candex apart from its competitors?

I believe Candex’s innovative SAS platform and research-driven approach to transforming the purchasing experience set us apart. The focus on speed and efficiency in transactions, combined with a commitment to building relationships, creates a unique value proposition that resonates with enterprise buyers and suppliers alike.

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Describe a time you exceeded your sales quotas.

In my previous role, I exceeded my sales quotas by focusing on relationship-building with prospects. I developed a systematic follow-up strategy that incorporated personal insights and feedback from initial interactions, which allowed me to convert over 30% of my leads into qualified opportunities, ultimately surpassing my monthly targets.

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How do you approach learning about new products and services?

I approach learning about new products and services proactively. I dedicate time to studying product literature, participating in team training sessions, and seeking insights from colleagues with hands-on experience. Staying updated on market trends and competitor offerings also helps me understand our positioning better.

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Tell me about a challenging lead you converted into a client.

I once encountered a challenging lead who had previously expressed interest but had reservations due to pricing concerns. I engaged them in a conversation about their pain points and tailored our proposal to emphasize ROI. By demonstrating the long-term value of our service, I was able to alleviate their concerns and ultimately secure the sale.

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What tools or software have you used in your previous sales roles?

In my previous sales roles, I have utilized various CRM tools such as Salesforce and HubSpot to manage leads and track interactions. I also used email marketing automation platforms and analytics tools to monitor the performance of my outreach campaigns, ensuring I could make data-driven decisions to optimize my approach.

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How do you prepare for a sales call or meeting?

Preparation for a sales call or meeting involves thorough research into the prospect's background, needs, and industry challenges. I create an agenda for the call to keep it focused and relevant, ensuring that I come prepared with tailored solutions that address their specific concerns and goals.

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What motivates you as a Sales Development Representative?

I am motivated by the challenge of building meaningful connections with prospects and the opportunity to contribute to the company’s growth. Achieving sales targets and witnessing a positive impact on clients energized me and kept me committed to continuous improvement and learning within my role.

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To enable enterprise buyers and sellers of all sizes around the world to engage and transact quickly, seamlessly and securely

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April 4, 2025

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