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Design Solutions Consultant

Job Description

Join the team redefining how the world experiences design.

Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

About the Team

We’re the Enterprise Sales team within the Sales & Success Supergroup. Our mission is to empower organisations of all sizes to communicate visually, collaborate seamlessly, and design at scale. From global brands to nimble disruptors, we partner closely with customers to unlock their creative potential with Canva. As a team, we combine strategic thinking, customer obsession, and cross-functional collaboration to deliver high-value outcomes and exceptional user experiences.

About the Role

As a Design Solutions Consultant, you’ll bring a rare mix of deep creative expertise, commercial savviness, and customer-centric thinking. You’ll leverage deep product expertise and industry knowledge to demonstrate Canva’s capabilities, guiding stakeholders in how Canva can be tailored to address their unique business needs, pain points, and workflows. Through customer-facing engagements and solution validation, you play a pivotal role in showcasing Canva’s value to drive efficiency and creativity at scale.

What you’ll do:

You’ll lead and inspire a globally distributed team of Solution Consultants, creating a culture of excellence, creativity, and customer obsession.

You’ll partner closely with Enterprise Sales and Success teams to design high-impact customer solutions and strategic narratives that drive adoption and scale.

You’ll shape the future of Solution Consulting at Canva - building frameworks, playbooks, and assets that enable repeatable, world-class customer experiences.

You’ll become a trusted strategic advisor to top-tier customers, navigating complex needs and aligning Canva’s creative capabilities to deliver measurable outcomes.

You’ll be a strong internal advocate for our customers, partnering with Product, Brand, and Creative to influence Canva’s roadmap and customer journey.

You’ll raise Canva’s profile as a design and solutions thought leader through presentations, workshops, and executive-level engagements.

What we're looking for

You’re a designer at heart and a commercial collaborator in practice. You bring a strong creative lens to everything you do, backed by a portfolio or examples of design work that showcase your expertise in layout, branding, and visual storytelling. You thrive in translating design into business impact.

Proficiency in design tools: Hands-on experience with visual design software such as Adobe Creative Suite (Illustrator, InDesign, Photoshop), Miro, and high competency in Canva — or a keen eagerness to master it.

B2B Knowledge: Strong understanding of B2B and Enterprise business needs, including platform functionality, and technical validation.

Organisational & Collaboration Skills: You're skilled at juggling multiple priorities, aligning stakeholders, and driving workstreams forward — all while keeping communication clear and outcomes focused.

Confident facilitator & communicator: You’re comfortable leading presentations and workshops, translating complex concepts into simple, actionable insights that resonate across audiences.

Cross-functional operator: You collaborate well across sales, product, and creative teams, especially in high-growth, fast-paced environments where adaptability and curiosity are key.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design Solutions Consultant, Canva

Join Canva as a Design Solutions Consultant in Austin, TX, and be part of a dynamic team that's transforming how businesses experience design! Here at Canva, we pride ourselves on empowering organizations to communicate visually and collaborate seamlessly. As a Design Solutions Consultant, you will merge your creative expertise with commercial insight to demonstrate how Canva can meet unique business needs. You'll engage with diverse stakeholders, presenting tailored solutions that drive efficiency and inspire creativity. Leading a globally distributed team, you'll foster a culture of excellence, partnering closely with Enterprise Sales and Success teams to craft impactful narratives. Your role won’t just stop at designing; you’ll also contribute to shaping the future of Solution Consulting at Canva by developing frameworks that ensure world-class customer experiences. As a trusted advisor, your understanding of B2B dynamics, proficiency in design tools like Adobe Creative Suite, and exceptional communication skills will enable you to navigate complex customer queries effectively. Plus, amidst the hard work, you’ll enjoy a vibrant culture that promotes personal well-being and social connection. With flexible leave options, health benefits, and a 401(k) plan, Canva is committed to your success both personally and professionally. If design is your passion and enhancing business outcomes excites you, we would love to have you on our team as we redefine design together.

Frequently Asked Questions (FAQs) for Design Solutions Consultant Role at Canva
What are the primary responsibilities of a Design Solutions Consultant at Canva?

As a Design Solutions Consultant at Canva, your primary responsibilities will include leading a globally distributed team, collaborating with Enterprise Sales and Success teams to create high-impact solutions, and becoming a strategic advisor to top-tier customers. You will also shape frameworks to enhance customer experiences and represent Canva's capabilities effectively.

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What qualifications are necessary for the Design Solutions Consultant position at Canva?

To qualify for the Design Solutions Consultant role at Canva, candidates should possess strong design skills demonstrated through a portfolio, proficiency with design tools like Adobe Creative Suite and Canva, and a deep understanding of B2B needs. Effective communication and organizational skills are also essential to juggle priorities and drive results.

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How does Canva support the professional development of its Design Solutions Consultants?

Canva supports professional development for Design Solutions Consultants by fostering a culture of creativity and continuous learning. The company offers a variety of benefits, including a Vibe & Thrive allowance, flexible leave options, and opportunities for further education or training to help you grow both personally and professionally.

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What type of work environment can a Design Solutions Consultant expect at Canva?

A Design Solutions Consultant at Canva can expect a vibrant, fast-paced work environment that encourages collaboration and adaptability. With a strong emphasis on creativity and inclusion, Canva promotes a culture where diverse skills and backgrounds are celebrated, ensuring a dynamic and engaging workplace.

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Can you describe the ideal candidate for the Design Solutions Consultant role at Canva?

The ideal candidate for the Design Solutions Consultant position at Canva would be someone who is not only skilled in design but also exhibits commercial acumen. They should possess a strong portfolio, exceptional communication skills, and the ability to translate complex design concepts into actionable business solutions while being a collaborative team player.

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Common Interview Questions for Design Solutions Consultant
What attracted you to the Design Solutions Consultant position at Canva?

When answering this question, highlight your passion for design and how Canva's mission aligns with your personal values. Discuss specific aspects of the job that excite you, such as the opportunity to lead a team or innovate in customer solutions.

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How do you approach problem-solving within a team environment?

Describe how you utilize collaboration and communication to address challenges within a team. Offer examples of past experiences where you successfully navigated obstacles by working closely with colleagues to find effective solutions.

Join Rise to see the full answer
Can you provide an example of how your design expertise has led to a positive business outcome?

Share a specific project where your design work directly impacted a business outcome, detailing your role, the challenges faced, and how your creative solutions contributed to the success, showcasing your capacity to translate design into tangible results.

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What is your process for understanding a client's unique business needs?

Explain how you approach client consultations, emphasizing active listening and strategic questioning to uncover their needs. Discuss the importance of tailoring solutions based on their specific requirements and pain points.

Join Rise to see the full answer
How do you manage multiple projects and priorities as a Design Solutions Consultant?

Articulate your time management strategies, such as prioritizing tasks based on urgency and importance, utilizing project management tools, and maintaining communication with stakeholders to align expectations while managing multiple initiatives.

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Describe a time when you had to present complex information to a diverse audience.

Provide a real-life example where you simplified complex concepts for a varied audience. Discuss the methods you used, such as visuals or anecdotes, to ensure clarity and engagement, and what the results were.

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How do you ensure effective collaboration with sales and product teams?

Discuss your strategies for fostering effective communication and collaboration with sales and product teams, focusing on how you align objectives and work towards common goals while keeping stakeholders informed throughout the process.

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What role does feedback play in your design process?

Emphasize the importance of feedback as a constructive tool in your design process. Share how you solicit, receive, and implement feedback to improve your work and ensure it meets both client needs and business goals.

Join Rise to see the full answer
How do you stay updated with trends in design and technology?

Explain your methods for keeping up with industry trends, such as following thought leaders on social media, participating in webinars, or joining professional communities and how this knowledge influences your work as a Design Solutions Consultant.

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Why do you believe creativity is important in a business context?

Discuss how creativity drives innovation and helps companies differentiate themselves in a competitive market. Provide examples of how you have seen creativity lead to successful outcomes in your previous roles.

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252 jobs
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BADGES
Badge Bipoc LedBadge Women LedBadge ChangemakerBadge Future MakerBadge InnovatorBadge Future UnicornBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Passion for Exploration
Dare to be Different
Empathetic
Growth & Learning
BENEFITS & PERKS
Paid Holidays
Medical Insurance
Equity
401K Matching
Learning & Development
Social Gatherings
Flex-Friendly
Maternity Leave
Paternity Leave
Sabbatical
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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