Product Design Intern (Summer 2025) at Pendo Raleigh, NC

As a Product Design Intern at Pendo, you'll be an integral part of our Design and Research team. Your responsibilities will include creating user-centric designs for our products, participating in brainstorming sessions, and gathering user feedback to refine designs. Additionally, you will collaborate closely with other designers and team members to ensure that the user experience is seamless and engaging.

To apply for the Product Design Intern position at Pendo, candidates should be current students majoring in Design fields such as Product Design, UX Design, or Data Visualization. A strong passion for design and user experience is crucial, along with proficiency in industry-standard tools like Figma or the Adobe Creative Suite. An eagerness to learn and work collaboratively in a fast-paced environment is also essential.

The Product Design Intern at Pendo will work with a variety of industry-standard design tools. Familiarity with software like Figma, Adobe Creative Suite, and Sketch is essential, as these tools will be vital for creating designs, prototypes, and visual elements for our products. Understanding these tools will help you contribute effectively to the design process.

The Product Design Intern position at Pendo is onsite in our Raleigh, NC office. We believe that collaboration and teamwork thrive in a shared environment where interns can interact with team members and learn from experienced professionals. Full-time presence is required to immerse yourself in our dynamic culture.

The expected hourly rate for the Product Design Intern position at Pendo is $25/hr. This competitive compensation reflects our commitment to valuing the contributions of our interns, as well as our belief in providing fair remuneration in line with our industry standards.

When answering this question, start by outlining the steps you take in your design process. Discuss how you typically gather requirements, conduct user research, create wireframes, and iterate on feedback. Highlight your ability to remain flexible and responsive to user needs, showcasing an example where applicable.

Here, you should mention the specific design tools that you have experience with, such as Figma, Adobe XD, or Sketch. Explain your comfort level with each and how you've used them in past projects. Be sure to link your proficiency with the needs of the Product Design Intern role at Pendo.

Discuss your approach to gathering user feedback, such as usability testing and surveys. Explain how you analyze this feedback, identify patterns, and incorporate those insights into your design iterations. Providing a specific example can help illustrate your thought process and adaptability.

In preparing for this question, think of examples where you successfully collaborated within a team. Talk about how you communicate ideas, give and receive constructive criticism, and contribute to group brainstorming sessions. Emphasizing a positive team dynamic will highlight your fit within Pendo's culture.

Use the STAR (Situation, Task, Action, Result) method to structure your response. Describe the project, what challenges arose, the steps you took to solve them, and the positive outcome. This method demonstrates your problem-solving abilities and resilience as a Product Design Intern.

Stay updated on current design trends and innovations, such as the rise of minimalist design and accessibility considerations. Discuss how you think these trends will affect users' experiences and how you can apply this knowledge as a Product Design Intern at Pendo.

Explain your understanding that successful design meets both user needs and business objectives. Illustrate your method for aligning design decisions with key performance indicators (KPIs) and how you measure the success of your designs against both user satisfaction and business outcomes.

Show that you’ve done your research on Pendo's products. Highlight what excites you, whether it's the focus on user experience, the innovative features, or the company’s mission to improve software experiences. Tailor your answer to reflect what resonates with your design philosophy.

Respond with an example that includes how you collected data (surveys, analytics) and translated it into actionable design changes. Highlight your analytical skills and your ability to employ evidence-based design strategies to improve user experience.

Focus on your desire to grow as a designer, learn from industry professionals, and gain experience with real-world projects. Mention specific skills you want to develop or insights you hope to gain, emphasizing how they align with your career goals in design.