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Director, Project Management

Director, Project Management

Overview:

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Role Specific:

The EPTech organization is seeking a highly organized and self-motivated Director to join the team. As a Director of Project Management, you will be uniquely positioned to have line of sight and influence over EPTech’s most strategic and complex initiatives with impacts across multiple lines of business. More specifically, you will lead an organization of project managers focused on partnering with lines of business and horizontal Technology teams to help them flawlessly execute their top priorities. You will leverage agile methodologies while ensuring well-managed, timely and effective delivery.  You will also escalate, and gain buy-in from key stakeholders concerning respective programs to ensure appropriate execution all while coaching and developing a high performing team. This is an exciting opportunity for a well-rounded candidate to help boldly model the future.

Specific responsibilities related to project management include:

  • Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

  • Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects

  • Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date

  • Displaying cross-functional teamwork, communication, negotiation and leading across all levels

  • Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery

  • Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints

  • Creating transparency and fostering relationships to adjacent teams 

General Responsibilities:

  • Understanding of financial systems and technology processes

  • Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment

  • High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines

  • Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders

  • Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness

  • Asks the tough questions and challenges the status quo

Basic Qualifications:

  • Bachelor’s Degree 

  • At least 7 years of Process, Project, or Program Management experience

  • At least 5 years of People Management experience

Preferred Qualifications:

  • Masters in Business Administration

  • 10+ years of Process, Project, or Program Management experience

  • 3+ years of Operations experience

  • 2+ years of Learning & Development experience

  • PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,100 - $228,400 for Director, Project Management


 

New York, NY: $218,300 - $249,100 for Director, Project Management


 

Plano, TX: $181,800 - $207,500 for Director, Project Management


 

Richmond, VA: $181,800 - $207,500 for Director, Project Management


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Average salary estimate

$214250 / YEARLY (est.)
min
max
$200100K
$228400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Project Management, Capital One

Are you ready to embark on a career journey as the Director of Project Management at Capital One in McLean, VA? We’re looking for a passionate leader who thrives in a collaborative and dynamic setting to join our EPTech organization. Here, you’ll guide our talented team of project managers, ensuring we hit our ambitious goals with precision and efficiency. You’ll be the driving force behind strategic initiatives that span across various lines of business. Your role will involve leveraging agile methodologies to oversee the entire project lifecycle—from feasibility through planning to implementation and closure. You will partner closely with different teams, navigate complex challenges, and secure buy-in from stakeholders to foster a culture of transparency and collaboration. Your prior experience in managing multiple projects simultaneously will contribute significantly to our success. You’ll also lead by example, coaching your team to be high performers while pushing boundaries and doing what’s best for our customers. If you enjoy asking the tough questions and are eager to make a meaningful impact within a team that values every member's ideas and contributions, this is the perfect opportunity for you to shape the future alongside us at Capital One. Join us, and let’s redefine the possibilities of information-based technology together!

Frequently Asked Questions (FAQs) for Director, Project Management Role at Capital One
What are the primary responsibilities of the Director of Project Management at Capital One?

As the Director of Project Management at Capital One, your responsibilities include leading a team of project managers, overseeing major projects across various business lines, utilizing agile methodologies for effective project execution, and ensuring stakeholder engagement and transparency in communication. You’ll also focus on coaching your team and enhancing their performance.

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What qualifications are needed for the Director of Project Management role at Capital One?

To qualify for the Director of Project Management at Capital One, candidates should possess a Bachelor’s Degree, a minimum of 7 years in Process, Project, or Program Management, and at least 5 years in a people management position. Preferred qualifications include a Master’s Degree, 10+ years of experience, and certifications such as PMP, Lean, Agile, or Six Sigma.

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What skills are necessary to succeed as a Director of Project Management at Capital One?

Successful candidates for the Director of Project Management role at Capital One should showcase excellent organizational skills, strategic and tactical thinking, effective communication abilities, and strong analytical skills. You must be adept at managing competing priorities while fostering cross-functional teamwork and collaboration.

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What can I expect from the team culture while working as a Director of Project Management at Capital One?

At Capital One, the culture is centered around collaboration, respect, and innovation. As a Director of Project Management, you’ll work in an environment where diverse perspectives are encouraged, and teamwork leads to superior results, making it a perfect opportunity for those who thrive in a supportive and open atmosphere.

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Is prior experience in financial systems necessary for the Director of Project Management position at Capital One?

While direct experience in financial systems and technology processes is not mandatory, it is beneficial for the Director of Project Management role at Capital One. Having a strong understanding of these areas can enhance your effectiveness in managing projects that impact financial operations and align with the company’s strategic objectives.

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Common Interview Questions for Director, Project Management
How do you prioritize projects effectively in a fast-paced environment?

In a fast-paced environment such as at Capital One, prioritizing projects requires a combination of understanding the business impact, evaluating urgency, and effective stakeholder communication. Use data-driven insights to determine priorities and be prepared to make trade-offs when faced with competing deadlines.

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Can you describe your experience with agile project management?

Discuss your hands-on experience with agile methodologies, including frameworks like Scrum or Kanban. Provide examples of how you've implemented agile techniques to enhance project delivery, improve team collaboration, and deliver high-quality results efficiently.

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How do you handle conflicts within your project teams?

Handle conflicts by fostering open communication and facilitating discussions among team members to address issues directly. Encourage a culture of respect and collaboration, and be prepared to mediate and develop resolutions that consider all perspectives.

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What strategies do you use to keep stakeholders informed about project progress?

Keeping stakeholders informed involves regular updates through status reports, meetings, and transparent communication channels. Tailor your approach based on stakeholder preferences and ensure you highlight key developments, risks, and next steps in a concise manner.

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Describe a time you had to lead a project with tight deadlines. How did you manage it?

Detail a specific project where you faced tight deadlines, illustrating your approach to planning, resource allocation, and task delegation. Emphasize the importance of maintaining team morale and ensuring that everyone was aligned on goals while working towards delivering quality outcomes despite the time constraints.

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What metrics do you use to measure project success?

Key metrics to measure project success may include on-time delivery, budget adherence, stakeholder satisfaction, and quality of deliverables. Discuss how you establish clear KPIs early in the project lifecycle and use data to inform decision-making and improve future projects.

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How do you ensure your team stays engaged and motivated?

Engagement and motivation can be ensured by fostering a positive team culture, recognizing individual contributions, providing professional development opportunities, and encouraging team collaboration and open dialogue. Conduct regular check-ins to understand team dynamics and adjust approaches as needed.

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Can you give an example of how you have influenced cross-functional teams?

Provide a scenario where you successfully influenced cross-functional teams to achieve a common goal. Highlight your communication skills, negotiation tactics, and your ability to understand and align the objectives of different teams towards a successful project outcome.

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Explain how you manage multiple competing priorities.

Managing multiple competing priorities involves meticulous planning and prioritization. Maintain a clear overview of all ongoing projects, set realistic deadlines, and utilize project management tools to delegate tasks effectively. Communicate with your team and stakeholders regularly to realign priorities as necessary.

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What is your approach to continuous improvement in project management?

Adopt a mindset of continuous improvement by regularly soliciting feedback from your team and stakeholders after each project cycle. Analyze lessons learned and best practices, and implement those insights in future projects to enhance efficiency and effectiveness in management processes.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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DATE POSTED
March 29, 2025

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