Account Executive

As an Account Executive at CardFlight, your main responsibilities include outreach to leads through various channels, serving as the initial contact for prospective customers, conducting product demonstrations, managing the sales process from lead qualification to closing, building relationships with potential customers, and keeping accurate sales reports in our CRM system.

To qualify for the Account Executive position at CardFlight, you should have a bachelor’s degree or equivalent and 0-5 years of sales experience, preferably in SMB software or the payments industry. Additionally, strong communication, negotiation, and presentation skills are essential to succeed in this role.

The sales process for an Account Executive at CardFlight involves responding to inbound leads and proactively reaching out to potential customers. You will engage with clients to understand their needs, showcase the SwipeSimple Connect product, manage sales activities in the CRM, and ensure a seamless experience from lead qualification to deal closure.

The expected on-track earnings for the Account Executive role at CardFlight range between $68,000 and $78,000 annually. This includes a base salary of $45,000 to $55,000, along with commissions and an annual target bonus of $5,000 based on performance.

As an Account Executive at CardFlight, you can enjoy a range of benefits, including a location-neutral work environment, stipends for home-office equipment, comprehensive health benefits, competitive compensation, stock options, and opportunities for professional development through learning and engagement activities.

In answering this question, focus on specific examples of your sales achievements, emphasizing your role in engaging with SMBs, the strategies you've implemented, and how you've overcome challenges to meet your targets. Mention any relevant software or payment industry experience to further strengthen your case.

Highlight your ability to listen actively to potential customers' needs, personalize your pitch, and leverage CRM tools to track interactions. Discuss how you build trust and maintain communication throughout the sales cycle, ensuring a positive customer experience.

Describe your method for conducting product demos, emphasizing the importance of tailoring demonstrations to each client’s needs. Talk about how you showcase features that align with their business objectives and address any potential objections they may have.

Discuss the criteria you set for identifying high-quality leads, such as leveraging data from CRM systems and conducting initial discovery calls. Explain how you evaluate leads' potential fit with CardFlight’s products and prioritize your time accordingly.

Provide a specific scenario where you faced challenges, such as a difficult prospect or an objection. Describe the steps you took to resolve the situation, the habilidades you utilized, and the outcome. Focus on what you learned and how it contributed to your growth as a sales professional.

Highlight a specific achievement, such as exceeding sales targets, closing a significant deal, or successfully launching a new product. Provide metrics to quantify your success and explain how it demonstrates your capability and fit for the Account Executive role at CardFlight.

Share your methods for staying informed, such as subscribing to industry newsletters, participating in online forums, or attending relevant webinars and conferences. Emphasize how you utilize this knowledge to position CardFlight’s products effectively against competitors.

Discuss the various tools you use, such as CRM software, email marketing platforms, and data analytics tools. Explain how these tools help you streamline your workflow, improve communication, and enhance your overall sales effectiveness.

Address how you view rejection as part of the sales process. Describe coping strategies, such as seeking constructive feedback, analyzing missed opportunities, and remaining optimistic about future prospects. Highlight your resilience and determination.

Share your reasons for wanting to join CardFlight, focusing on your passion for empowering small businesses and your appreciation for their culture. Mention specific aspects of the company that attract you, such as their commitment to innovation in payments or their employee engagement initiatives.