Care Coordinator, Bilingual (Spanish)

As a Bilingual Care Coordinator at Cartwheel, your primary responsibilities include educating students, families, and school staff on our mental health services, managing the schedules for our care team, and gathering feedback to enhance the services we offer. Your role will directly impact the care journey of students and help ensure they receive the support they need.

To qualify for the Bilingual Care Coordinator role at Cartwheel, you should have experience working with families, excellent communication and organization skills, and a passion for helping underserved communities access mental health services. Fluency in Spanish is a must, and experience in a school setting or healthcare industry is strongly preferred.

Cartwheel prioritizes employee support by fostering a mission-driven and inclusive work environment. Alongside competitive compensation and robust healthcare benefits, employees enjoy generous paid time off, flexible remote work options, and opportunities for professional development. We also provide meaningful equity ownership that further enhances your role within the company.

The work schedule for a Bilingual Care Coordinator at Cartwheel is Monday to Friday, from 12 PM to 8 PM MST. This structure allows you to engage effectively with students and families during crucial hours, making a positive impact on their mental health journey.

The salary range for the Bilingual Care Coordinator position at Cartwheel is between $24 and $28 per hour, depending on your experience. This competitive rate reflects our commitment to attracting talented individuals dedicated to transforming mental health care for students.

In the interview, highlight your ability to communicate effectively and empathically. Discuss ways you would simplify complex information and create welcoming materials that resonate with families from diverse backgrounds.

Explain your intention to foster an open dialogue where students and families feel comfortable sharing their thoughts. Mention techniques like surveys, one-on-one conversations, and focus groups to collect actionable insights.

Detail your relevant experiences, focusing on specific roles that highlight your coordination skills and your approach to ensuring families feel welcomed and informed. If possible, share anecdotes that showcase successful outcomes.

Discuss the organizational tools you use, such as digital calendars or task management software, and emphasize your ability to remain calm under pressure while ensuring that everyone involved receives timely updates.

Share examples of situations where you effectively used your bilingual skills to facilitate communication and understanding, highlighting any specific challenges and how you overcame them to ensure clarity.

Emphasize your understanding of mental health issues and your compassionate approach. Discuss techniques for providing reassurance, setting a safe space, and encouraging students to express their feelings.

Reflect on qualities such as empathy, communication skills, organization, and passion for mental health. Provide examples of how you've demonstrated these traits in previous roles.

Discuss your commitment to continuous learning through workshops, reading current literature, and networking with professionals in the field, ensuring you bring the latest insights to your work at Cartwheel.

Share your personal passion for mental health and the transformative impact it can have on young lives. Personal stories or experiences can be powerful in illustrating your motivation.

Highlight your belief in teamwork and open communication. Discuss how you'd work closely with school staff to gather insights, encourage participation, and adapt services based on their feedback and the needs of students.