Clinical Program Manager (Southeast based)

As a Clinical Program Manager at Cartwheel, you will be responsible for building and maintaining partnerships with school districts in the Southeast. Your role involves delivering clinical guidance to school staff, ensuring excellent communication, and fostering trust in our mental health program. You will also provide strategic insights to Cartwheel’s leadership about the districts you manage, thereby enhancing our support and operational effectiveness.

To qualify as a Clinical Program Manager at Cartwheel, you must hold an active clinical license (such as LCSW, LMHC, or PhD/PsyD) in the Southeast. In addition to at least 5 years of clinical experience, familiarity with school systems is crucial. A passion for mental health and commitment to underserved communities are also essential for contributing to Cartwheel's mission.

The work environment for a Clinical Program Manager at Cartwheel is flexible and collaborative. You will be working remotely while also attending team retreats to build relationships with colleagues. Our culture is team-focused and mission-driven, fostering an inclusive atmosphere where everyone has a voice and feels valued in tackling student mental health challenges.

Cartwheel is dedicated to supporting its Clinical Program Managers through comprehensive professional development opportunities, a competitive compensation package, and benefits such as healthcare and paid time off. You'll also have access to leading technology and tools to help manage your responsibilities effectively, along with support from a passionate team committed to mental health initiatives.

Cartwheel contributes to student mental health care by placing schools at the center of our program. By partnering with school staff, we ensure better engagement in mental health resources for students and families. Our focus on earlier interventions and coordinated efforts between trusted adults accelerates the care process, helping students build the foundation for a happier, healthier life.

When answering this question, provide specific examples of your previous roles within or around school systems. Highlight your interactions with school staff, any programs you've initiated, and how you've helped students or families navigate mental health issues.

To effectively answer, discuss your approach to communication and relationship-building. Emphasize the importance of regular check-ins, active listening, and responding promptly to needs or concerns to foster a sense of trust over time.

Share specific strategies, such as creating structured frameworks for dealing with student referrals, offering ongoing training for school staff, or collaborating closely with a multi-disciplinary team to ensure comprehensive care.

Discuss methods you've employed to improve outreach and communication with families. This might include community workshops, informational sessions, or direct outreach via school events to emphasize the importance of mental health support.

Highlight the vital role of collaboration in your work. Discuss how partnering with school staff, leadership, and families not only strengthens relationships but also enhances the overall impact of mental health initiatives within the school community.

Provide a concise example of a successful initiative that showcases your leadership and problem-solving skills. Focus on the goals, your approach, and the positive outcomes for students and the broader school community.

Explain your approach to prioritization by discussing tools or techniques you use, like categorizing tasks by urgency and importance. Illustrating a methodical approach helps interviewers see your organizational skills in action.

Share your understanding of MTSS frameworks and how they are applied in school settings to support student mental health. Mention how you would guide school staff in implementing these tiers effectively.

Discuss your approach to conflict resolution by highlighting the importance of communication, empathy, and providing data-driven evidence of the benefits of mental health initiatives to gain buy-in from resistant staff.

Express your genuine passion for youth mental health care. Share personal stories or experiences that inspired your career choice, emphasizing the importance of making a tangible difference in students' lives.