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Senior Risk & Change Manager

About Us

At Centrapay, we’re revolutionising how you spend money both in-store and online. We allow businesses to create digital assets and loyalty programmes so that you can spend and be rewarded anywhere. Some of our partners include Coca-Cola, BNZ, and Farmlands, and we process payments in New Zealand and Australia.

Our payments platform is the heartbeat of what we do. On top of this, we're building our hero app, Payap, that brings all of our best capabilities to life.

Our small, close-knit team thrives on collaboration, respect, and a shared sense of purpose—where we work hard, move fast, and have fun along the way.

Your day-to-day

We are looking for a Senior Risk Professional to join our team and provide expert risk advisory across key areas, including change management, policy guidance, incident management, control identification and development, risk training, and general risk advisory. You’ll play a vital role in embedding a strong risk culture, ensuring our fast-moving environment balances agility with effective risk management.

This is a hands-on role that requires a solid understanding of technology risks, particularly within software development and financial services. You’ll need to be a strong communicator, capable of translating complex risk concepts into practical guidance that resonates across the business.

Key Responsibilities

  • Change & Policy Advisory: Provide risk support and guidance on change initiatives, ensuring policies and controls keep pace with evolving business needs.
  • Incident Management: Support and guide the business in effectively managing and learning from incidents, ensuring robust risk response and mitigation.
  • Control Development & Oversight: Identify, design, and enhance risk controls to support a resilient and scalable risk management framework.
  • Risk Training & Awareness: Develop and deliver engaging risk training to upskill teams and embed a proactive risk culture.
  • Technology Risk Expertise: Advise on risks associated with software development, infrastructure, cybersecurity, and third-party technology providers.
  • General Risk Advisory: Be a trusted advisor, partnering with stakeholders across the business to assess risks and provide practical solutions that align with business goals.

What We’re Looking For

  • Experience: 5+ years in a risk, compliance, or governance role, preferably within fintech, payments, or software development.
  • Technology Risk Knowledge: A strong understanding of technology-related risks, including software development lifecycle risks, cloud security, and operational resilience.
  • Communication & Influence: Ability to distill complex risk concepts into clear, actionable advice for technical and non-technical audiences.
  • Collaboration & Agility: Comfort working at pace in a dynamic environment, balancing strategic thinking with hands-on execution.
  • Problem-Solving Mindset: A proactive approach to identifying risks and developing practical, business-friendly solutions.
  • Remote-First Culture: Ability to thrive in a remote-first environment, with strong self-motivation, excellent communication skills, and a proactive approach to collaboration.
  • Team Player: A natural collaborator who values community, respect, and shared success.

Why Join Us?

  • Work with a team that values innovation, collaboration, and ambition where risk is an enabler, not a blocker.
  • Play a pivotal role in shaping risk management in a cutting-edge alternative payments company.
  • Be part of a fast-growing fintech shaping the future of payments.

Benefits

We look after our people at Centrapay - a key focus is our culture and ensuring we create a positive and healthy work environment. We continuously look at ways to make improvements and regularly ask for employee feedback and input.

Your key benefits

  • We offer flexible working between our office and home.
  • In-person and online social activities to keep you connected.
  • Training and development opportunities.
  • A day off to celebrate your birthday.
  • Sick leave from day one.
  • Free health insurance via Southern Cross.
  • Contribution to help set up your home office.

If you’re passionate about risk, technology, and working in an environment where your expertise makes a difference, we’d love to hear from you!

Apply Now – Let’s build something great together.

For more information on Centrapay please visit https://centrapay.com/

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior Risk & Change Manager, Centrapay

At Centrapay, we're on a mission to transform how money is spent online and in-store, and we're excited to announce an opening for a Senior Risk & Change Manager to join our dynamic team. In this role, you'll provide expert risk advisory across various facets of our operations, including change management and incident management, helping ensure that as we innovate, we also cultivate a robust risk culture. You'll be hands-on in guiding us through technology risks inherent to software development and financial services while translating complex risk concepts into digestible advice for our team. Your day-to-day responsibilities will involve working closely with stakeholders to identify and enhance risk controls, develop comprehensive risk training, and provide ongoing general risk advisory. We want someone with over five years of experience in a risk, compliance, or governance role, ideally in fintech or payments, who thrives in a fast-paced remote-first environment. If you’re ready to make a real impact at a cutting-edge alternative payments company alongside prestigious partners like Coca-Cola and BNZ, we’d love to hear from you. Join us in shaping the future of payments while having fun along the way!

Frequently Asked Questions (FAQs) for Senior Risk & Change Manager Role at Centrapay
What are the key responsibilities of a Senior Risk & Change Manager at Centrapay?

As a Senior Risk & Change Manager at Centrapay, you will provide risk support and guidance on change initiatives, manage incidents effectively, identify and enhance risk controls, develop engaging risk training, and serve as a trusted advisor on technology risks. Your expertise will be crucial in embedding a strong risk culture while ensuring alignment with business goals.

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What qualifications are necessary for the Senior Risk & Change Manager position at Centrapay?

To be considered for the Senior Risk & Change Manager position at Centrapay, candidates should have over five years of experience in risk, compliance, or governance roles, ideally in the fintech or payments industry. A strong understanding of technology-related risks, along with excellent communication skills and a proactive problem-solving mindset, are essential qualifications.

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How does Centrapay support the development of their Senior Risk & Change Manager?

Centrapay is committed to fostering a positive workplace culture and supports the Senior Risk & Change Manager’s development through training and development opportunities, continuous feedback from employees, and a flexible working environment that enhances professional growth.

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What is the work culture like for the Senior Risk & Change Manager at Centrapay?

The work culture for the Senior Risk & Change Manager at Centrapay is vibrant and collaborative. It encourages innovation and rewards teamwork, where your contributions towards shaping risk management are valued, and where you can enjoy both in-person and online activities that foster connection amongst teammates.

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How important is remote work for the Senior Risk & Change Manager role at Centrapay?

Remote work is a vital part of the Senior Risk & Change Manager role at Centrapay. The company has a remote-first culture that values self-motivation and effective communication. This flexibility allows you to thrive while balancing personal and professional commitments in a rapidly evolving environment.

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Common Interview Questions for Senior Risk & Change Manager
Can you describe your experience with change management in a risk context?

When answering this question, share a specific example of a change initiative you've managed, detailing the process you followed, the risks identified, and how your approach led to effective risk management outcomes.

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How do you approach incident management within a team?

Explain your method for handling incidents, focusing on how you ensure thorough documentation, root cause analysis, and subsequent risk mitigation strategies, while emphasizing communication with stakeholders throughout the process.

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What strategies do you use to foster a risk-aware culture within a company?

Discuss techniques you've employed to cultivate a proactive risk culture, such as implementing training programs, creating open lines of communication for reporting risks, and reinforcing the importance of risk awareness in daily operations.

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How familiar are you with technology risks in software development?

When responding, highlight your understanding of the software development lifecycle, mentioning specific risks associated with each phase, and how you've previously identified and managed these risks to ensure operational resilience.

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Can you provide an example of a risk control you developed?

Share a detailed account of a specific risk control you've designed, illustrating the process from identification through development to implementation, and discuss its impact on the organization.

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What challenges have you faced while working in risk management?

Select a significant challenge you've encountered, describe how you addressed it, and emphasize the lessons learned, demonstrating your resilience and problem-solving capabilities.

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How do you adapt to fast-paced and dynamic environments?

Provide examples of situations where you've thrived in dynamic settings, highlighting your agility in adjusting plans and strategies quickly, while ensuring that risk management remains effective.

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How do you ensure your communication resonates with both technical and non-technical audiences?

Explain your approach to tailoring messages based on your audience's background, utilizing clear language, visuals, and analogies to ensure complex concepts are easily understood by all.

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How do you keep up with the evolving risk landscape, especially in fintech?

Discuss your methods for staying informed about industry trends, such as participating in professional forums, attending conferences, or engaging in continuous education, showcasing your commitment to lifelong learning.

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What role do you believe risk plays in innovation and growth in an organization?

Articulate your perspective on risk as an enabler of innovation, emphasizing that understanding and managing risks effectively can lead to informed decision-making and pave the way for sustainable growth in a rapidly evolving market.

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Centrapay is focused on democratizing digital assets. Centrapay provides the technology to integrate with both consumer and merchant systems to enable everyday usage of digital assets.

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Full-time, remote
DATE POSTED
April 3, 2025

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