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Business Solutions Analyst

Position DescriptionCGI is seeking a Business Solutions Analyst with 2-8 years of relevant experience to join our team. The ideal candidate will possess strong analytical and problem-solving skills, excellent oral and written communication abilities, and a keen attention to detail. Experience in financial/accounting and the SDLC process is preferred. This role involves working closely with other business consulting team members and project managers with a focus on IT modernization.This position is located in our Fairfax, VA office with work performed at the client site in Arlington, VA or Washington, DC; however, a hybrid working model is acceptable at the client’s discretion.This position is located in Arlington, VA.Your future duties and responsibilities• Engage government clients to identify current challenges and pain points, understand desired end goals, and provide actionable solutions.• Translate business requirements into detailed system documentation and user stories.• Document processes, requirements, user stories, and other documentation that allows the team to create the best possible solution for our client.• Conduct thorough testing of proposed solution in alignment with requirements, user stories and future process wishes.• Identify and communicate areas of improvement (ex. automation) and collaborate with senior team members to formulate plans and find solutions.• Capture lessons learned and support the team in identifying best practices for future initiatives.• Ensure that all project outputs, including reports, presentations, and analyses, are of the highest quality.• Collaborate with change management team to ensure effective process changes are made and documented.Required Qualifications To Be Successful In This Role• Our federal stakeholder requires that all applicants possess US citizenship and be eligible for a Secret-level clearance.• ł-8 years of experience as a business analyst in a client facing role, preferably related to federal finance.• Experience with using agile methodologies to deliver large-scale modernized IT solutions.• Experience with enterprise application solutions (ex. Salesforce).• Bachelor’s degree in Business Administration or equivalent.• Microsoft Office proficiency (MS Excel, Outlook and PowerPoint is a must).• Strong personal organizational skills and ability to prioritize tasks.• Highly skilled in problem solving with the ability to work both independently and collaboratively.• Proactive attitude with a willingness to learn and take initiative.• Detail oriented, emphasizing accuracy and reasonableness of data.• Ability to effectively partner cross-functionally with multiple stakeholders.• Strong oral and written communication skills. Ability to be professional and attentive to client needs.• Willing to operate in a hybrid work environment (some telework, some on-site work).Desired qualifications/non-essential skills required:• Understanding of federal back-office functions, organizations, and motivations.• Understands the Microsoft PowerApps and PowerBI platforms, Robotic Process Automation (RPA) (ex. UIPath) and other emerging technologies.• Lean Six Sigma, PMP, Agile, Prosci or other relevant certifications.• Demonstrated success engaging with customers and demonstrating knowledge and expertise.CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $61,900.00 - $150,800.00.CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:• Competitive compensation• Comprehensive insurance options• Matching contributions through the 401(k) plan and the share purchase plan• Paid time off for vacation, holidays, and sick time• Paid parental leave• Learning opportunities and tuition assistance• Wellness and Well-being programs#CGIFederalJobTogether, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.Come join our team—one of the largest IT and business consulting services firms in the world.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
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What You Should Know About Business Solutions Analyst, CGI

If you're looking to make an impact in the IT consulting arena, CGI has an exciting opportunity for you as a Business Solutions Analyst in Arlington, VA! With a role that blends analytical prowess with client engagement, you’ll work with a dynamic team to tackle real-world challenges faced by government clients. This position is perfect for someone who excels in problem-solving, enjoys translating business needs into actionable tech solutions, and has a strong background in finance or accounting. As a Business Solutions Analyst at CGI, you'll not only document requirements and user stories, but you'll also conduct thorough testing to ensure proposed solutions align with those requirements. Your proactive attitude and attention to detail will be essential as you identify areas for improvement, often collaborating with senior team members to find creative solutions. The role embraces hybrid work options, making it an excellent fit for someone eager to balance remote flexibility with in-person collaboration. Plus, at CGI, you’re not just an employee; you’re a partner. You will be part of a culture that values ownership, teamwork, and your personal growth. Join us and help shape the future of IT solutions while advancing your career in a supportive, innovative environment where your insights turn into practical actions that matter!

Frequently Asked Questions (FAQs) for Business Solutions Analyst Role at CGI
What are the main responsibilities of a Business Solutions Analyst at CGI?

As a Business Solutions Analyst at CGI, you'll be responsible for engaging with government clients to identify their challenges and needs, translating those into detailed system documentation, and ensuring that all proposed solutions align with business requirements. You’ll also conduct thorough testing and communicate effectively with different stakeholders to ensure the highest quality project output.

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What qualifications are required for the Business Solutions Analyst position at CGI?

To be a successful Business Solutions Analyst at CGI, candidates should have 2-8 years of relevant experience, preferably in a client-facing role related to federal finance. A Bachelor’s degree in Business Administration or equivalent is required, alongside proficiency in Microsoft Office tools. US citizenship and eligibility for a Secret-level clearance are necessary due to federal requirements.

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What skills are emphasized for a Business Solutions Analyst at CGI?

CGI highlights problem-solving skills, strong organizational abilities, and the ability to work independently and collaboratively. Additionally, experience with agile methodologies, enterprise applications like Salesforce, and exposure to emerging technologies like PowerApps and RPA are valued.

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How does CGI support professional growth for Business Solutions Analysts?

At CGI, professional growth is encouraged through supportive leadership, learning opportunities, and access to extensive industry expertise. The company provides benefits like tuition assistance and wellness programs to help you continue to develop your skills and advance your career.

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What is the work environment like for a Business Solutions Analyst at CGI?

The work environment at CGI for a Business Solutions Analyst is dynamic and collaborative, with a hybrid model in place. This means you can enjoy the flexibility of remote work while also participating in crucial in-person teamwork at the client site or at CGI's offices, fostering strong relationships and effective communication.

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Common Interview Questions for Business Solutions Analyst
What methodologies do you use in your analysis as a Business Solutions Analyst?

In preparing for this question, you should emphasize your experience with agile methodologies, how you involve stakeholders during the requirement-gathering process, and your approach to translating those needs into actionable documentation.

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Can you provide an example of a time you solved a complex problem in your previous role?

Think of a specific situation where your analytical skills led to a successful outcome. Describe the problem in detail, the steps you took to address it, and how your solution improved the situation for the client or team.

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How do you prioritize tasks when working on multiple projects as a Business Solutions Analyst?

Discuss your personal organizational strategies, such as using project management tools, creating detailed to-do lists, or applying prioritization frameworks to ensure you meet deadlines and deliver high-quality work.

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Describe your experience working with clients in a consulting role.

Share examples of your past client interactions, focusing on how you identified their pain points and delivered tailored solutions. Highlight your communication skills and how you ensure client satisfaction.

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What types of documentation do you typically create as part of your analysis work?

Outline the types of documentation you're familiar with, such as business requirements documents, user stories, process maps, and testing plans, explaining how these contribute to successful project outcomes.

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How do you ensure quality in the solutions you propose?

Talk about your testing and validation processes, including how you gather feedback, perform checks for accuracy, and involve relevant stakeholders to ensure that your solutions meet their needs and expectations.

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Why do you want to work as a Business Solutions Analyst at CGI?

This is your opportunity to connect your personal values and career aspirations with CGI's mission. Highlight your desire to engage in meaningful work, your passion for technology-driven solutions, and your interest in working within the company's positive culture.

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What tools or technologies are you familiar with that are relevant to this position?

Make a list of relevant tools you've used, such as Microsoft Office, CRM systems like Salesforce, and any project management tools. Discuss how your familiarity with these technologies helps you to be efficient and effective in your role.

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Can you explain your understanding of federal financial processes?

Showcase your knowledge about federal finance systems, back-office functions, and regulatory requirements, as this will demonstrate to the interviewers that you're prepared to engage effectively with government clients.

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How do you adapt your communication style when working with different stakeholders?

Discuss your ability to tailor your communication to suit various audiences, emphasizing the importance of clarity and professionalism. You might also include examples illustrating how context and audience affect your approach to sharing information.

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