Account Manager - Upstream Chemicals

An Account Manager at ChampionX is responsible for collaborating with both current and prospective customers to understand their business needs, recommending enhancements, and executing sales strategies that ensure growth within their designated territory. This involves providing essential technical support, problem-solving, and resolving customer complaints, thus fostering strong relationships with key stakeholders.

To apply for the Account Manager position at ChampionX, you need at least a High School Diploma or its equivalent as well as 2 years of experience in technical sales or field sales support. A valid driver’s license and an acceptable Motor Vehicle Record are also essential. Preferred qualifications include a Bachelor's degree in a relevant field and experience in the oil and gas industry.

The work environment for an Account Manager at ChampionX is dynamic and collaborative. You’ll be engaging with both internal teams and customers, supported by cutting-edge resources and technology. The company promotes a culture where safety is prioritized, and employees are encouraged to grow through professional development.

As an Account Manager at ChampionX, you can expect up to 25% overnight travel as you engage with customers across your sales territory. This travel is essential for building relationships and promoting our innovative solutions directly to your clients.

ChampionX offers a comprehensive benefits package to its Account Managers, which includes medical, dental, and vision coverage, a 401(k) plan with company matching, performance bonuses, and access to industry-leading tools and technology. Additionally, we emphasize a culture that values employee well-being and professional growth.

To build relationships with clients, I would focus on understanding their individual needs and business challenges deeply. I believe in open communication, regular follow-ups, and being proactive in offering solutions that demonstrate value. Establishing trust is crucial, so I would ensure I am reliable and consistent in my interactions.

In my previous role, a customer was facing issues with the efficiency of our services. I listened carefully to their concerns, investigated the root cause, and came up with a tailored solution. After implementing it, I followed up to confirm their satisfaction and received positive feedback, which helped solidify our business relationship.

I employ a mix of research and relationship-building strategies, focusing on lead generation and client engagement. Setting clear goals and utilizing a CRM tool helps me track progress, while networking and leveraging referrals often create new opportunities that contribute to meeting or exceeding sales targets.

I stay updated through continuous learning by attending industry webinars, reading relevant publications, and participating in professional associations. Connecting with peers also provides insights into emerging trends and best practices that can benefit my performance as an Account Manager.

I have over three years of experience in technical sales, specifically in the oil and gas industry, where I learned the intricacies of our products and the challenges clients face. This experience has honed my ability to convey technical concepts to non-technical stakeholders effectively, ensuring they see the value in our solutions.

In a previous position, I encountered a client whose production was below expectations. I analyzed operational data to identify inefficiencies and recommended specific changes that boosted their output. This analytical approach ensured we addressed the right issues and built confidence in our partnership.

I prioritize tasks by assessing deadlines, the potential impact on sales, and long-term relationships. Using tools like to-do lists and project management software allows me to stay organized and manage my time effectively, focusing on high-priority opportunities while ensuring none of my clients feel neglected.

I use various techniques, including market research, competitor analysis, and leveraging my existing network. I also look for trends within the industry that signal emerging needs and tailor our offerings accordingly, ensuring our approach is always aligned with market demands.

I prioritize safety by fully understanding the regulations relevant to our products and services. I ensure that I educate my clients on the importance of compliance and integrate safety discussions into my sales process, demonstrating that we prioritize their operational safety as much as our business relationship.

I am drawn to ChampionX for its commitment to innovation and sustainability in the oil and gas industry. I admire the company’s focus on employee growth and safety culture. Working as an Account Manager would not only allow me to leverage my skills but also align my professional values with a company known for making a positive impact.