Server, part-time

As a Server at our Orlando location, your primary responsibilities will include taking food and drink orders from residents, ensuring their dining experience is pleasant, and completing dining room closing duties. You’ll also engage with residents in a friendly manner, assist food preparation staff when needed, and uphold our mission of providing comfort and joy to our seniors.

For the Server position in Orlando, we are looking for candidates who have experience in excellent customer service and a positive attitude. The ability to work well with kitchen staff and perform high-quality work independently is essential. Additionally, physical capabilities to lift and carry varying weights are important for this role.

The Server role is pivotal for the well-being of our residents as you create a welcoming and enjoyable dining experience. By engaging with them, ensuring their satisfaction, and addressing any concerns promptly, you contribute to their comfort and happiness, fulfilling our mission to elevate their quality of life.

While previous experience in a server role can be beneficial, it is not a strict requirement for our Server position in Orlando. What matters most is your willingness to learn, your commitment to providing excellent service, and your ability to create a friendly environment for our residents.

As a part-time Server in Orlando, you can expect a dynamic work environment where you engage with residents in a beautiful dining setting. You'll be supported by a dedicated team, and you’ll find opportunities for professional development through training courses that help you succeed in your role.

When answering this, focus on specific tasks you've performed, such as taking orders, handling customer inquiries, and working with a team. Emphasize your commitment to excellent customer service, as this is a key factor for a Server at our Orlando location.

In your response, explain the importance of listening actively to the resident's concerns and promptly addressing their issues. Illustrate how you would maintain a calm and friendly demeanor while offering solutions to ensure their satisfaction.

Highlight skills like effective communication, patience, and the ability to multitask. These skills are crucial for a Server at our Orlando location, where creating a positive dining experience is a priority.

Discuss methods such as creating a mental checklist or using your time management skills to focus on the most urgent tasks. Mention how your experience has prepared you to remain calm and organized under pressure.

Express your passion for helping others and how our mission of enhancing seniors' lives resonates with you. Share how you envision yourself contributing positively to their dining experience.

Explain your approach of being familiar with the menu and understanding resident preferences. Discuss how you would use enthusiasm to describe items while keeping in mind dietary restrictions or preferences.

Affirm your ability to manage several tables through effective organization and prioritization. Mention any past experiences or strategies that have helped you succeed in similar situations.

Outline steps you would take to rectify the situation quickly, such as apologizing sincerely and ensuring the correct order is delivered as soon as possible, showcasing your commitment to resident satisfaction.

Share a specific anecdote that highlights your dedication to customer service. Focus on what actions you took and how it positively impacted the resident or customer experience.

Discuss your openness to feedback and how you view it as an opportunity for improvement. Share examples of how you’ve used constructive criticism to enhance your skills as a Server.