Administration & Operations Intern

The Administration & Operations Intern at the Administration for Children’s Services (ACS) will primarily assist in documenting processes and policies within the agency, aiding in the development of communication templates, and supporting the Chief of Staff and Executive Director with various administrative projects. The role is designed to provide hands-on experience in organizational tasks while contributing to agency goals.

To qualify for the Administration & Operations Intern position at ACS, candidates must be currently enrolled in a graduate degree program at an accredited institution or have graduated within the last year. This ensures that the intern has a relevant academic background and the skills necessary for supporting the agency's operations.

As an Administration & Operations Intern, you will be engaged in projects aiming to enhance employee engagement at ACS. You'll be helping in organizing workshops and events, documenting policies that aid in improving communication, and collaborating with leadership, all of which play a pivotal role in fostering a positive work environment.

Interns can expect to gain comprehensive knowledge of HR operations in the public sector, enhance skills in employee relations and compliance, and improve organizational task management. The hands-on experience and exposure to the ACS environment will be invaluable for future career endeavors.

The Administration & Operations Intern will participate in various projects ranging from documenting policies for consistency, developing communication templates, assisting in personnel projects, and helping to coordinate events and workshops, giving a well-rounded experience in administrative operations.

When answering this question, focus on specific administrative experiences, such as document management, project organization, or HR-related tasks you've handled in past internships or coursework.

Articulate your passion for child and family welfare, and how ACS's values align with your career goals. Mention specific aspects of the agency's work that resonate with you.

Demonstrate your organizational skills by discussing methods such as to-do lists or project management tools you use, along with examples of how you've successfully managed competing deadlines in the past.

Highlight skills like effective communication, attention to detail, and teamwork. Provide examples of how you've utilized these skills in academic or work settings.

Share a specific conflict resolution experience, emphasizing your conflict management approach and how these skills can be beneficial in maintaining a harmonious workplace at ACS.

Even if you're not directly familiar, you can discuss your understanding of the significance of child welfare policies and how an Operations Intern can contribute to adhering to and promoting relevant guidelines.

Reflect on common challenges businesses may encounter, like communication gaps or lack of recognition, and mention strategies you’d use in your role to address these challenges.

Talk about using tools and methodologies like feedback loops and collaboration software solutions that would streamline communication, underscoring the importance of clarity and efficiency.

Discuss areas such as HR operations, administrative processes, and engagement strategies, highlighting your eagerness to learn and grow within a supportive organization.

Provide a real example of a team project, illustrating your usual role—whether as a leader, facilitator, or organizer—and how you ensure everyone's strengths are utilized effectively.