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Operations Coordinator

Operations Coordinator

Company:

Jeppesen Systems AB

Boeing Gothenburg is one of the largest software development companies in the area. We develop and implement innovative resource management and optimization solutions for the world’s leading airlines. We are dedicated to delivering value to our clients, continuous improvement, and exploring emerging technologies such as quantum computing, AI and big data analytics. At Boeing’s office in central Gothenburg you will work in a one-of-a-kind software development organization with solutions that make a real difference to people around the world.

 

The Project Management Center of Excellence is a community that supports decision makers to manage the project portfolio and the Project managers to deliver project through enabling first class project management.

 

We are looking for an Operations Coordinator to join our Project Management Center of Excellence (PMCOE) team. In this role, you will be an administrative support both to decision makers and to project manager and you will support operations by securing information flow between project managers, decision makers and finance. This position offers a unique opportunity to apply your business skills and gain insight into the airline industry.

Position Responsibilities:

  • Communication: Regularly compile and deliver dashboards and status reports to stakeholders, tracking and communicating established KPIs. Additionally, provide newsletters to the Project Management community frequently

  • Support Resources Forecast Process: Gather data on ongoing and forecasted projects to create decision materials for staffing and hiring decisions

  • Editor for our Process Handbook: Update and rewrite processes, how-to guidelines, and templates based on decisions made

  • Support Project Managers: Assist in creating basic material for travel expense invoices to customers according to contract agreements

  • Administration: Assist with Purchase Order request for the department, as well as other related tasks

Basic Qualifications (Required Skills/Experience):

  • 3+ years operations or project management experience

  • Excellent verbal and written communications skills in English

  • Proficiency in MS Excel, including Pivot Tables, and MS PowerPoint, including Slide Master

Preferred Qualifications (Education/Experience):

  • Education/experience typically acquired through education (e.g. Bachelor) and typically 2 or more years' of related work experience

  • Experience managing multiple simultaneous administrative engagements

  • Excellent organizational and planning skills

  • Detail-oriented with a keen sense for ensuring nothing is overlooked

  • Strong business acumen and relationship skills needed to build partnerships with stakeholders

  • Proficient with Confluence/Jira and Primavera

This position is hybrid. This means that the selected candidate will be required to perform some work onsite 3-4 days a week. This is at the hiring team’s discretion and could potentially change in the future.

Join us if you want to:

  • Make a true difference for airline clients across the world

  • Be a part of something big, challenging and meaningful

  • Professional skills development with our virtual learning tools and platforms

  • Broaden your experience in international projects, technical workshops and hackathons

  • Additional days off for Christmas break (December 24th-January 1st)

  • Employee recognition program (Boeing PridePoints)

  • Private Medical Insurance (Skandia)

  • Pension Plan (Defined Contribution Plan) 

Please apply by sending your CV in English.
 

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience , 7 years' related work experience, etc.).

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Sweden)
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Average salary estimate

$70000 / YEARLY (est.)
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What You Should Know About Operations Coordinator, Boeing

Are you ready to take your career to new heights as an Operations Coordinator at Jeppesen Systems AB, a Boeing company in Gothenburg? At our vibrant office, nestled in the heart of the city, we specialize in crafting innovative solutions for leading airlines around the globe. As an Operations Coordinator, you'll play a pivotal role in our Project Management Center of Excellence, seamlessly facilitating communication and information flow among project managers, decision-makers, and finance teams. Your days will be filled with compiling insightful dashboards, delivering status reports, and contributing to newsletters that keep our Project Management community informed and engaged. Armed with your 3+ years of operations or project management experience, you'll also spearhead the resources forecast process, ensuring we have the right talent in place for each project. You'll update our Process Handbook, fine-tuning guidelines and templates as we evolve. Plus, you'll provide essential administrative support, making sure travel expense invoices and purchase orders are handled efficiently. With a focus on continuous improvement and innovation, you’ll be part of a collaborative team that embraces new technologies like AI and big data analytics. If you have a keen attention to detail and strong communication skills, this role is a perfect fit for you. Let's transform the airline industry together while enjoying perks like hybrid work options and opportunities for professional development!

Frequently Asked Questions (FAQs) for Operations Coordinator Role at Boeing
What are the main responsibilities of the Operations Coordinator at Jeppesen Systems AB?

The Operations Coordinator at Jeppesen Systems AB plays a crucial role in supporting both project managers and decision-makers. This includes compiling dashboards, managing communication, updating process documentation, and assisting with administrative tasks like travel expense invoices and purchase orders.

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What qualifications are required for the Operations Coordinator position at Jeppesen Systems AB?

Candidates for the Operations Coordinator role at Jeppesen Systems AB should possess at least 3 years of operations or project management experience, exhibit strong communication skills in English, and have proficiency in MS Excel and PowerPoint. Preferred qualifications include experience with Confluence/Jira and Primavera.

Join Rise to see the full answer
How does the hybrid work model function for the Operations Coordinator at Jeppesen Systems AB?

The Operations Coordinator position at Jeppesen Systems AB is hybrid, requiring the selected candidate to work onsite 3-4 days a week. This arrangement may evolve based on the team's needs, offering flexibility while maintaining essential in-person collaboration.

Join Rise to see the full answer
What professional development opportunities do Operations Coordinators have at Jeppesen Systems AB?

Operations Coordinators at Jeppesen Systems AB benefit from a range of professional development opportunities, including access to virtual learning platforms, participation in international projects and technical workshops, and engaging in hackathons to enhance their skill sets.

Join Rise to see the full answer
What are the benefits of working as an Operations Coordinator at Jeppesen Systems AB?

Working as an Operations Coordinator at Jeppesen Systems AB includes various benefits such as additional leave for the Christmas break, a private medical insurance plan (Skandia), a defined contribution pension plan, and an employee recognition program called Boeing PridePoints.

Join Rise to see the full answer
Common Interview Questions for Operations Coordinator
Can you describe your experience in operations management?

Highlight specific projects or roles where you managed operations, mentioning your key responsibilities, any tools you used, and the impact your work had on project outcomes. Be clear about your method for tracking success and KPIs.

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How do you ensure effective communication within project teams?

Discuss various strategies you've employed, such as regular updates, using collaboration tools like Confluence or Jira, and the importance of clear documentation to keep everyone aligned and informed on project progress.

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What steps do you take when managing multiple projects simultaneously?

Explain your prioritization process, possibly using tools such as Gantt charts or project management software. Give examples of how you've balanced deadlines and resources in past roles to ensure all projects move forward efficiently.

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How do you handle discrepancies in project data or reports?

Talk about your approach to identifying discrepancies, such as cross-referencing data sources, consulting with team members for clarification, and ensuring accurate adjustments are communicated effectively across stakeholders.

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What tools do you find most effective for managing operations and why?

Discuss your experience with tools like MS Excel for data tracking, as well as any project management software that can streamline operations. Highlight how these tools enhance productivity and improve collaboration within teams.

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Can you provide an example of a successful process improvement you've implemented?

Share a specific instance where you identified a bottleneck in operations, describe the steps taken to improve the process, and outline the positive results achieved as a consequence of your initiative.

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How do you prioritize customer satisfaction in your role?

Explain your methods for ensuring customer satisfaction, such as feedback mechanisms, regular communication, and being responsive to client needs, ensuring that project outputs align with their expectations.

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What is your approach to updating process documentation?

Discuss your strategy for maintaining accurate and current documentation, including the importance of collaboration with team members for insights and focusing on clear, concise instructions that support ease of understanding.

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How do you manage deadlines and ensure timely project deliveries?

Talk about your time management techniques, including setting clear milestones, using project management tools to track progress, and proactively addressing potential delays through effective communication with the team.

Join Rise to see the full answer
Why do you want to work at Jeppesen Systems AB as an Operations Coordinator?

Express your enthusiasm for working at Jeppesen Systems AB, citing specific aspects of the role and the company that resonate with you, such as their commitment to innovation in the airline industry and the opportunity for personal and professional growth.

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Full-time, hybrid
DATE POSTED
April 19, 2025

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