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Director - job 6 of 8

Job Description

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized childcare voucher system -- one of the largest childcare assistance programs in the country. ACS providers vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable childcare at the provider of their choice while they pursue work, education, or training.

The Office of Research and Analytics (ORA), within the ACS Division of Policy, Planning, and Measurement (DPPM), conducts routine and ad-hoc data analysis to support and evaluate system improvement efforts, conduct quality assurance, monitor contractors, and meet reporting mandates. Increasing the accountability of provider agencies and monitoring their performance is an important component of ACS’s work.

Under the direction of ORA’s Assistant Commissioner, with wide latitude for independent initiative, the Director of Provider Outcome Analytics will lead the unit responsible for the development of methodologies to improve the evaluation of preventive and foster care programs and be responsible for the ongoing reporting of performance outcome measures. Responsibilities of this position include:

- Manage the production of the annual Foster Care and Prevention Scorecards to strengthen provider performance across core child welfare goals, by serving as primary liaison with operational leadership and staff, and the provider QA/QI community
- Supervise and manage a team of data analysts
- Lead the development methodologies to evaluate the performance of preventive and foster care programs and agencies; produce written documentation of methodologies
- Align evaluation methodologies and performance indicators with those used in other ACS reports
- Ensure extensive data validation/quality assurance analysis within large datasets, filter, and clean data, and troubleshoot and resolve data issues
- Analyze data results and identify patterns and trends
- Draft/edit comprehensive reports in statistical and narrative forms in order to provide a written summary of results and recommendations
- Provide technical assistance to operational divisions to achieve improved system performance and achievement of goals
- Provide leadership with data and analyses to inform program planning and implementation of policies and procedures


ADDITIONAL INFO:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.


TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 632532.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

CITY RESEARCH SCIENTIST - 21744

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Director, City of New York

The Director position at the Administration for Children’s Services (ACS) is a unique opportunity for someone passionate about enhancing the safety and well-being of children and families in New York City. In this role, you will lead the Office of Research and Analytics (ORA), overseeing a dedicated team committed to improving the evaluation of preventive and foster care programs. Your main mission will be to develop and implement effective methodologies to analyze performance outcome measures that directly impact the lives of families across the city. One of your key responsibilities will be managing the production of the annual Foster Care and Prevention Scorecards, acting as a liaison with operational leadership to strengthen provider performance in core child welfare goals. A critical part of this role involves ensuring data-driven decision-making through thorough analysis and validation of extensive datasets. You will also draft comprehensive reports that summarize findings, offering valuable insights to inform policy and program implementation. Along with your technical expertise, you’ll provide leadership and guidance to various divisions, ensuring that their objectives are aligned with the broader goals of ACS. If you’re ready to step into a leadership role that truly makes a difference, the Director position at ACS could be the role you’ve been looking for!

Frequently Asked Questions (FAQs) for Director Role at City of New York
What are the primary responsibilities of the Director at ACS?

The Director at the Administration for Children’s Services (ACS) is responsible for leading the Office of Research and Analytics, managing a team of data analysts, and developing methodologies to improve the evaluation processes for preventive and foster care programs. Additional responsibilities include overseeing the production of the annual Foster Care and Prevention Scorecards and providing comprehensive reports that influence policy decisions.

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What qualifications are needed for a Director position at ACS?

To qualify for the Director position at the Administration for Children’s Services, candidates must hold a master's degree in an appropriate field, with at least two years of full-time research experience. A doctorate and relevant supervisory experience can also fulfill the qualifications, making this an ideal role for experienced individuals in the field of social or data science.

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How does the Director at ACS impact child welfare programs?

The Director at the Administration for Children’s Services plays a crucial role in enhancing child welfare programs by analyzing performance metrics and implementing evaluation methodologies. Their work not only impacts the operational effectiveness of foster care and prevention programs but also helps in shaping policies that benefit thousands of children and families in New York City.

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What is the significance of the Foster Care and Prevention Scorecards managed by the Director?

The Foster Care and Prevention Scorecards, managed by the Director at ACS, are essential tools designed to assess provider performance against core child welfare goals. By managing the production of these scorecards, the Director ensures transparency and accountability within the system, which is vital for improving outcomes for families in need of support.

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What skills are essential for success as a Director at ACS?

For success as a Director at the Administration for Children’s Services, key skills include strong analytical abilities, excellent leadership and team management, proficiency in data validation and quality assurance, and the capability to draft detailed reports. These skills are necessary for effectively guiding the organization in its mission to support child welfare and improve community outcomes.

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Common Interview Questions for Director
What experience do you have with data analysis in child welfare?

When answering this question, highlight specific projects or roles where you utilized data analysis to inform child welfare programs. Emphasize your ability to connect data findings to actionable strategies that have improved outcomes for families.

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Can you describe a time when you improved a program’s performance through data?

Share a detailed example where your analysis led to significant changes in a child welfare program. Explain the methodologies you used, the data collected, and how your insights positively impacted program performance.

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How do you ensure data quality and integrity?

Discuss your approach to data validation, cleaning processes, and quality assurance practices. You should also mention the importance of teamwork and communication with data teams to maintain high standards of data integrity.

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What leadership style do you use when managing a team of analysts?

Explain your leadership philosophy, focusing on collaboration, support, and innovation. Provide examples of how you encourage your team to contribute ideas and take ownership of their work, leading to enhanced performance.

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How would you handle conflicting data insights from different sources?

Address how you would approach conflicting data by emphasizing the importance of a thorough review. Talk about methodologies you might employ to reconcile differences and validate the most accurate insights that can inform decision-making.

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What strategies would you implement to evaluate foster care programs effectively?

Outline specific strategies you would use to design evaluation methodologies for foster care programs. Discuss how you would align these methods with existing performance metrics and the significance of stakeholder engagement in the process.

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How do you keep up with the latest trends in data analytics?

Discuss your commitment to continuous learning through professional development, attending conferences, and collaborating with peers. Mention any specific resources or networks you use to stay informed about trends and innovations in data analytics.

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What role do you think qualitative data plays in child welfare analytics?

Explain your understanding of the relevance of qualitative data as a complement to quantitative analysis. Discuss how qualitative insights can provide context to data and inform more holistic evaluations of child welfare programs.

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Can you describe your experience with presenting data findings to stakeholders?

Share examples of previous experiences where you presented complex data to non-technical stakeholders. Highlight your ability to translate technical information into actionable insights that help drive strategic decision-making.

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Why do you want to work as a Director at the Administration for Children’s Services?

Articulate your passion for child welfare and the mission of ACS. Focus on your desire to leverage your skills in data and analytics to improve outcomes for children and families, showcasing your alignment with the organization's goals.

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EMPLOYMENT TYPE
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DATE POSTED
February 28, 2025

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