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Azure Infrastructure Engineer

Job Title:

Azure Infrastructure Engineer

Job Description

We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI-Remote

Responsibilities:

You will be responsible for customer satisfaction, deployment, adoption, and support of Windows Server programs. Assist customers in building, deploying, operating, and optimizing. This job has to be a career accelerator for hundreds of engineers over the years. You will be a trusted advisor, a specialist the room is looking to for guidance and adherence for best practices, risk mitigation.

Requirements:

AD, windows server (2016, 2019):

  • Expertise on Storage SAN NAS DAS understanding of storage stacks its architecture
  • Failover, Planned Failover, Test Failure, Unplanned Failover   
  • Windows Cluster
  • Experience with Windows Server 2019 +
  • 5+ years of experience with DNS/DHCP
  • 5+ years of experience with Hyper-V

Active Directory:

  • Five or more years of experience in systems development, network operations, software support, technical support, product development, or I.T. consulting with a working knowledge of 
  • Windows Server Operating System knowledge which includes understanding of NTFS/Share Permissions
  • File Sharing, Performance Monitoring, Event logging, Task Manager, Windows Firewall, User and Group Management
  • Active Directory concepts such as Kerberos, LDAP, Sites and Security Groups
  • Understanding of TCP/IP and other networking services: DNS, WINS, DHCP, Routing
  • Familiar with TCP/IP Network Management firewall management Skill

Location:

UK, Work at Home, GB

Language Requirements:

Time Type:

Full time

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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Azure Infrastructure Engineer, CNX

As an Azure Infrastructure Engineer at Concentrix, you're embarking on a journey with a pioneering tech company that champions human-centered design powered by cutting-edge technology. At Concentrix, we believe in shaping exceptional customer experiences through our Catalyst team, where your expertise in Azure and Windows Server can truly shine. You'll engage with global brands across diverse sectors, utilizing your profound knowledge of storage systems, DNS/DHCP, and Windows clusters to help them optimize their IT operations. Your role will involve advising clients, deploying solutions, and ensuring best practices to enhance customer satisfaction. With a vibrant remote-first culture, you'll join a community of game-changers who thrive on innovative strategies and tech solutions. And while you’re making an impact, enjoy a flexible work environment and a competitive benefits package that includes private medical plans and paid learning days. Let’s redefine customer experience together in a globally trusted enterprise that’s recognized for pushing boundaries and developing talent around the world. If you’re ready to elevate your career in a supportive, energetic setting, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Azure Infrastructure Engineer Role at CNX
What are the main responsibilities of an Azure Infrastructure Engineer at Concentrix?

As an Azure Infrastructure Engineer at Concentrix, your primary responsibilities include managing customer satisfaction related to Windows Server programs, assisting in the deployment and optimization of Azure solutions, and providing expert consulting to ensure best practices in IT infrastructure. You’ll also be integral in building and supporting Windows environments.

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What qualifications do I need to become an Azure Infrastructure Engineer at Concentrix?

To qualify for the Azure Infrastructure Engineer position at Concentrix, you should possess a minimum of 5 years of experience related to systems development, network operations, or IT consulting, specifically with Windows Server, Active Directory concepts, and DNS/DHCP management. Additionally, having hands-on experience with Hyper-V and storage systems is highly beneficial.

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How does Concentrix support the professional development of its Azure Infrastructure Engineers?

Concentrix promotes professional growth through various benefits, including paid learning days and a supportive work environment that encourages continuous learning. As an Azure Infrastructure Engineer, you’ll have the opportunity to engage with cutting-edge technology, and be part of strategic consulting that impacts clients globally, accelerating your career trajectory.

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What tools and technologies should I be familiar with as an Azure Infrastructure Engineer at Concentrix?

An effective Azure Infrastructure Engineer at Concentrix should have a solid understanding of storage architectures, Azure services, Windows Server environments, and networking basics such as TCP/IP, DNS, and DHCP. Familiarity with performance monitoring tools and best practices in Windows Server management will significantly enhance your success in this role.

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What type of work culture can I expect as an Azure Infrastructure Engineer at Concentrix?

At Concentrix, you’re welcomed into a vibrant remote-first culture that values innovation, teamwork, and flexibility. As an Azure Infrastructure Engineer, you’ll collaborate with experts in the field, driving change and enhancing client experiences while enjoying a supportive work environment that prioritizes employee satisfaction and well-being.

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Common Interview Questions for Azure Infrastructure Engineer
Can you explain your experience with Windows Server and Azure services?

When answering this question, highlight your hands-on experience with Windows Server versions, specifically 2016 and 2019, and detail your involvement in deploying and managing Azure services. Share specific projects where you optimized processes or increased performance and how these experiences align with the expectations at Concentrix.

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How do you ensure customer satisfaction in your technical interactions?

To effectively answer this question, discuss your proactive approach towards understanding client needs. Explain how you utilize feedback, maintain communication, and provide continual support as an Azure Infrastructure Engineer, ensuring clients feel valued and their issues are resolved efficiently.

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What strategies do you use for risk mitigation in IT projects?

In your response, outline specific risk management strategies you have implemented in past projects. Mention how you identify potential risks early, utilize best practices, and maintain open communication with stakeholders to mitigate these risks effectively, particularly in the context of infrastructure management.

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Describe your experience with DNS and DHCP management.

Detail your hands-on experience with DNS and DHCP, emphasizing any complex challenges you have resolved in previous roles. Discuss your understanding of how these services interact within an IT infrastructure, and share any relevant metrics that demonstrate your success in optimizing these services.

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How do you handle conflicts or challenges that arise during technical deployments?

Share a specific example of a conflict or challenge you've faced in a previous role. Discuss how you approached the issue, the resolution steps you took, and the outcome. Highlight your collaborative mindset and problem-solving skills that reflect the values at Concentrix.

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What tools do you use for performance monitoring in a Windows Server environment?

Discuss your familiarity with performance monitoring tools within Windows Server, such as Performance Monitor and any third-party software you recommend. Include examples of how you have used these tools to identify and resolve performance bottlenecks for improved operational efficiency.

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How do you stay updated on emerging technologies and best practices in Azure and infrastructure management?

Display your commitment to professional development by mentioning specific resources you follow, such as blogs, online courses, or webinars. Explain how you apply new knowledge to your role and your proactive approach to continuously evolve with the technologies relevant to Azure Infrastructure Engineering.

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Can you give an example of a successful project where you improved IT efficiency?

Prepare to share a detailed account of a project you led or contributed to that resulted in significant efficiency improvements. Focus on metrics, tools used, and the positive feedback received from stakeholders, connecting your experience to the overarching goals of Concentrix.

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What do you find most challenging about being an Azure Infrastructure Engineer?

Be honest and self-reflective in your answer. Discuss specific challenges, such as rapid technology changes or complex client needs. Focus on how you embrace these challenges as opportunities for growth, showcasing your resilience and adaptability as an Azure Infrastructure Engineer.

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Why do you want to work with Concentrix as an Azure Infrastructure Engineer?

Convey your enthusiasm for Concentrix's innovative culture and commitment to pushing boundaries in customer experience. Highlight how the company’s vision aligns with your career goals and how you believe your technical skills and collaborative spirit will contribute positively to the team.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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