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Chief of Staff - US Based Remote Opportunity

ABOUT US

Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1000 diverse member colleges & universities using the Common App's free online application. 

If you are an experienced professional in program management, strategic communications, or strategic support at the C-suite level and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Chief of Staff to CEO.

RESPONSIBILITIES

The Chief of Staff to the CEO provides complex confidential support and strategic guidance to the Chief Executive Officer and oversees the executive office and its budget. 

Additionally, this individual will provide ongoing support to the CEO for internal and external meetings; conduct background research on relevant topics and meeting participants; provide executive briefings, draft agendas, create presentations; and provide strategic guidance to the CEO and senior team. This individual will also capture and track key action items and coordinate with stakeholders to manage items, ensuring follow-through. 

These duties and functions will require confidentiality, initiative, tact, sound decision-making, Independent judgment, and the ability to escalate serious or unique problems to higher levels. 

QUALIFICATIONS

This role requires:

  • Candidates must live in the United States.
  • Bachelor's degree in Business Administration, Higher Education, Non-Profit Management, or relevant field; or an equivalent combination of education and experience.
  • 12+ years of experience in program management, strategic communications, or strategic support at the C-suite level. 
  • 10+ years of leadership experience.
  • Experience with or knowledge of the higher education admissions landscape. 
  • A deep knowledge of postsecondary education and the issues facing the college admissions and enrollment landscape.
  • Ability to exercise initiative, independent judgment, and advanced project management skills in a wide range of work situations often involving highly sensitive and confidential information in a dynamic and fast-paced environment.
  • Solution-centered problem-solver with exceptional verbal and written communication skills and the ability to analyze and synthesize complex data and information succinctly.
  • Proven ability to work effectively with senior executives, Board members, legal counsel, and the general public.
  • Effective team player who can work collaboratively, meet challenges, and advance the organization's mission.
  • Able to anticipate and fulfill the business needs of executive leadership and proactively propose constructive, mission-oriented solutions to obstacles.
  • Excellent collaboration skills with the ability to work effectively with individuals and groups at all organizational levels; ability to work independently and as part of a team.
  • High critical thinking and analytical skills to bring successful resolution to high-impact, complex, and/or cross-departmental problems.
  • Ability to anticipate and fulfill the business needs of the CEO and senior leadership.
  • Positive, collaborative, professional demeanor at all times with extraordinary relationship-building skills, tact, and diplomacy with staff, board members, and external stakeholders.
  • High degree of emotional intelligence, interpersonal skills, diplomacy, and tact.
  • Experience drafting executive talking points, memorandums, and correspondence.
  • Reliably meets deadlines, delivers results, and focuses efforts on meeting or exceeding expectations.
  • A good sense of humor and a willingness to embrace a fast-paced, entrepreneurial environment.  

The ideal candidate will possess:

  • An advanced degree
  • A passion for higher education is a plus. 

PAY RANGE

Target hiring salary range $215,000 - $238,000

Common App is a virtual first environment. We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: 

  • Work-Life balance
    • Virtual-first office
    • Paid Time Off (PTO)
    • Seven company-wide holidays
    • Nine floating holidays*
    • Sick leave
    • Monthly mental health day

*floating holidays prorated depending on start date

  • Virtual-first support
    • Choice of PC of MAC laptop
    • May choose an external monitor, keyboard, mouse, and/or headset
    • One-time office set-up stipend
    • Monthly remote work stipend
    • Monthly mobile stipend
  • Financial security
    • Market-based salaries
    • Performance-based bonus
    • 403(b) retirement plan
      • 5% company contribution
      • additional 5% company match
      • 3-year vesting schedule
      • Participation may begin immediately
  • Health & wellness
    • Choice of two health insurance plans
      • Health Savings Account, depending on health plan selection
      • Medical Flexible Savings Account, depending on health plan selection
    • Vision insurance
    • Dental insurance
    • Insurance coverage begins on the date of hire
    • Dependent Care Flexible Spending Account
    • Maven virtual clinic for women’s and family health
    • Company provided life and ad&d insurance
    • Opportunity to purchase additional life insurance for self, spouse, and dependents
    • Company provided short and long-term disability insurance
  • Career development
    • Budgeted annual funds for professional development
    • Growth opportunities within the company
  • Additional perks
    • Mutual of Omaha Employee Assistance Program
    • Mutual of Omaha will preparation services
    • Mutual of Omaha travel assistance
    • Payroll dedication pet insurance through PinPaws
    • 1Password family account

We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

HOW DO I APPLY

To apply for this opportunity, send your resume and cover letter with salary expectations.

PROTECTING YOUR PERSONAL INFORMATION:

During the recruiting process, please note that Common App will never:

  • Provide a job offer without an interview
  • Ask for payment to process documents, purchase equipment or for any other reason
  • Request banking or credit card information
  • Direct you to third-party services to obtain visas or other documentation

As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity.

If you believe you’re a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI’s public service announcement or visit the FTC site.

Average salary estimate

$226500 / YEARLY (est.)
min
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$215000K
$238000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff - US Based Remote Opportunity, Common App

Are you ready to take the lead in shaping the future of higher education? Common App is on the lookout for a dynamic Chief of Staff to join our mission-driven team. As a prominent player in the college admissions landscape, we’re committed to enhancing access and equity for students across the nation. In this pivotal role, you’ll provide strategic support to our CEO, ensuring the Executive Office runs smoothly while managing a variety of critical tasks, from drafting executive briefings to creating engaging presentations. You'll collaborate with senior executives and help capture key action items that ensure our organization continues to meet the needs of over a million students every year. If you thrive in a fast-paced environment and possess a deep understanding of the higher education sector, you could be the perfect fit for Common App. With a robust salary range and a comprehensive benefits package, we value work-life balance and the personal development of our team members. Come and make a real difference in the lives of aspiring college students while working alongside passionate professionals who share your commitment to education.

Frequently Asked Questions (FAQs) for Chief of Staff - US Based Remote Opportunity Role at Common App
What are the key responsibilities of the Chief of Staff at Common App?

The Chief of Staff at Common App is responsible for providing complex and confidential support to the CEO, overseeing the executive office and its budget. Duties include organizing internal and external meetings, conducting research, drafting agendas, and creating presentations. The role also entails tracking action items and managing follow-through with stakeholders, all while exercising discretion and initiative.

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What qualifications do I need to be a Chief of Staff at Common App?

To be considered for the Chief of Staff position at Common App, candidates need a Bachelor's degree in a relevant field and at least 12 years of experience in program management or strategic communications, particularly at the C-suite level. Leadership experience, knowledge of the higher education admissions landscape, and exceptional communication skills are also crucial for the position.

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What kind of experience is beneficial for the Chief of Staff role at Common App?

Experience with the higher education sector can be highly beneficial for the Chief of Staff position at Common App. This includes familiarity with college admissions processes, as well as a solid background in program management, project management, or a senior support role within a dynamic organization.

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Is the Chief of Staff position at Common App remote?

Yes! The Chief of Staff position at Common App is a US-based remote opportunity, reflecting our commitment to a virtual-first work environment. This allows team members to maintain work-life balance while making positive contributions to our mission.

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What type of projects will the Chief of Staff at Common App handle?

The Chief of Staff will manage various strategic initiatives that support the organization’s goals. This includes capturing and tracking important organizational metrics, providing executive briefings, and collaborating with department heads to ensure the operational efficiency of the executive office.

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Common Interview Questions for Chief of Staff - US Based Remote Opportunity
How do you prioritize tasks as a Chief of Staff?

As a Chief of Staff, I prioritize tasks by assessing their urgency and impact on organizational goals. I typically start by understanding the CEO’s immediate needs and aligning them with the organization’s strategic objectives to ensure I focus on the most critical initiatives first.

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Can you describe a challenging situation you've faced in a leadership role?

In a past role, I faced a significant challenge when a project deadline was suddenly moved up. I gathered my team, reorganized our approach, delegated effectively, and communicated transparently with stakeholders, allowing us to successfully meet the revised deadline without compromising quality.

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Describe your experience with managing sensitive information.

In roles like Chief of Staff, I've often handled sensitive information requiring discretion and confidentiality. I ensure that all communications are secure and that I only share information with authorized personnel, maintaining trust and professionalism.

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How would you support the CEO in a fast-paced environment?

Supporting a CEO in a fast-paced environment requires agility and keen organizational skills. I stay proactive by anticipating needs, keeping track of key priorities, and efficiently coordinating meetings and actions, ensuring the CEO can focus on strategic decision-making.

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What steps do you take to foster collaboration among teams?

To foster collaboration, I emphasize open communication, recognize team contributions, and set clear, shared objectives. Regular check-ins and team-building activities also help strengthen relationships, ensuring all members feel valued and engaged.

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How do you handle competing priorities from senior leadership?

When handling competing priorities, I advocate for transparent dialogue with senior leadership to align on strategic goals. I prioritize based on urgency and potential impact, working to find compromises or solutions that address everyone’s needs.

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What strategies do you use to prepare for executive meetings?

To prepare for executive meetings, I conduct thorough research on agenda items and participants, draft concise briefing documents, and create clear objectives for the meeting. This ensures we cover essential topics and maximize the use of our time.

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How do you see the role of Chief of Staff evolving in the next few years?

The role of Chief of Staff is evolving to include more strategic decision-making and innovation. As organizations increasingly use technology and adapt to new challenges, I believe the Chief of Staff must become a key driver of change, fostering collaboration and creative solutions.

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How would you contribute to the culture at Common App?

I would contribute to Common App's culture by promoting inclusivity, collaboration, and a strong mission-focused mindset. By encouraging open communication and celebrating achievements, I hope to inspire individuals to pursue their best work in service of our shared goals.

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Why do you want to work for Common App as Chief of Staff?

I admire Common App's commitment to enhancing access and equity in higher education. As someone passionate about education, I believe my experience in strategic management and nonprofit work aligns perfectly with your mission, and I'm eager to contribute to such an impactful organization.

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The Common Application is a not-for-profit member organization committed to the pursuit of access, equity, and integrity in the college admission process. Each year, more than one million students, one-third of whom are first-generation, apply to ...

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Full-time, remote
DATE POSTED
April 6, 2025

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