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Technical Product Manager (Data & Infrastructure)

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

Commure + Athelas is seeking a Technical Product Manager to lead our Revenue Cycle Management (RCM) and Electronic Health Records (EHR) Engineering teams. You will have the opportunity to power our core operating system and deliver a seamless, data-driven healthcare experience for providers and patients. Our product—Insights—provides practice staff and administrators with everything they need to efficiently manage their practice’s operations. We maintain 150+ customer-facing features, ranging from high-level reports and visualizations to workflow automation tools that help the staff boost their practice’s revenue.

  • Hands-On Product Development: You will have the unique opportunity to be on the ground, directly at healthcare facilities, understanding firsthand the challenges and requirements, which will drive the development and implementation of solutions tailored to these complex environments.

  • Leadership and Technical Expertise: You will lead a team of engineers; therefore, deep technical knowledge is crucial. You won't be directly involved in hiring, but you will guide and inspire your team through complex product build outs.

  • Executive-Level Communication: Regular interaction with top executives such as COOs, CSOs, and CIOs of major healthcare systems will require excellent communication skills. You must effectively convey complex ideas and persuade stakeholders to align with your strategic visions.

What You'll Do

  • Own & Evolve the RCM + EHR Platform – Lead the product roadmap and execution for 150+ customer-facing features, spanning billing automation, claims management, eligibility verification, analytics dashboards, and clinical workflow integrations.

  • Drive AI-Powered Automation – Develop and implement AI-driven RCM workflows that reduce manual effort, such as automated coding, intelligent denial management, and real-time claim corrections.

  • Build Actionable Insights & Reporting – Deliver real-time dashboards and analytics that help practice administrators monitor revenue trends, operational bottlenecks, and compliance risks in a single pane of glass.

  • Engage with Providers & Admins On-Site – Work closely with healthcare facilities, front-office staff, and revenue cycle teams to understand operational pain points, refine product solutions, and drive real-world adoption.

  • Lead High-Impact Engineering Teams – Partner closely with engineering, data science, and UX teams to build scalable, user-friendly, and highly reliable RCM and EHR solutions that drive measurable outcomes.

  • Collaborate with C-Level Healthcare Leaders – Regularly engage with COOs, CFOs, RCM leaders, and IT executives to articulate the business impact of our solutions, gain buy-in, and drive adoption at scale.

  • Stay at the Forefront of AI & RCM Innovation – Keep up with emerging trends in AI-driven healthcare automation, value-based care, and payer-provider integrations to future-proof our product strategy.

What You Have

  • Education and Experience: Bachelor’s degree in Computer Science, Physics, or related field

  • Professional Background: 3+ years of experience in Product Management AND 1+ year of Software Engineering

  • Skills and Competencies: Strong analytical and problem-solving skills, outstanding interpersonal and communication abilities, and a proven ability to manage complex technology projects across functional boundaries. Experience with SQL and QA best practices are a must.

  • Industry Knowledge: Direct experience in healthcare settings within the United States is a bonus.

  • Willing to come into our Mountain View Office, 5 days a week.

Why you’ll love working at Commure + Athelas:

  • Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

  • Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

  • Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

  • Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.


Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

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What You Should Know About Technical Product Manager (Data & Infrastructure), Commure + Athelas

Join the innovative team at Commure as a Technical Product Manager (Data & Infrastructure) in Mountain View! In this exciting role, you will be at the frontline of transforming healthcare through technology, making a direct impact on providers and patients alike. Your mission? To enhance the efficiency of our Revenue Cycle Management (RCM) and Electronic Health Records (EHR) solutions, empowering healthcare workers to spend less time on admin tasks and more on patient care. You’ll spearhead the product roadmap for over 150 customer-facing features, from billing automation to analytics dashboards, ensuring our platform evolves to meet the ever-changing needs of healthcare providers. By engaging directly with staff at healthcare facilities, you will gather invaluable insights that drive product refinement and enhance adoption. Your strong technical background will enable you to guide a team of engineers as they deliver scalable and user-friendly solutions. In collaborating with leaders in healthcare systems, your exceptional communication skills will help articulate complex ideas and persuade crucial stakeholders. As the healthcare industry experiences a shift towards AI-driven solutions, you’ll stay ahead of emerging trends, ensuring our technology remains at the cutting edge. Become part of a highly driven team, and help us shape the future of healthcare - because caring for patients should always come first!

Frequently Asked Questions (FAQs) for Technical Product Manager (Data & Infrastructure) Role at Commure + Athelas
What are the responsibilities of a Technical Product Manager at Commure?

As a Technical Product Manager at Commure, you will take ownership of the product roadmap for the Revenue Cycle Management (RCM) and Electronic Health Records (EHR) platforms. This involves leading the development and execution of more than 150 features, driving AI-powered automation, and working closely with healthcare providers to ensure our technology effectively addresses their operational challenges.

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What qualifications do I need to apply for the Technical Product Manager role at Commure?

To qualify for the Technical Product Manager position at Commure, you should possess a Bachelor's degree in Computer Science or a related field. Significant experience in product management, alongside at least one year in software engineering, is also essential. You should have strong analytical skills and a proven ability to manage complex projects across different teams.

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How does the role of Technical Product Manager at Commure impact healthcare providers?

The Technical Product Manager at Commure plays a crucial role in optimizing the Revenue Cycle Management (RCM) processes for healthcare providers. By streamlining operations through innovative software solutions, you will help reduce manual workloads and improve the overall efficiency of practice management, ultimately allowing providers to focus more on patient care.

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What can I expect from the work culture at Commure as a Technical Product Manager?

Commure is known for its highly driven team culture that values mission-driven work. As a Technical Product Manager, you can expect to collaborate with a diverse group of professionals focused on transforming healthcare. The environment encourages innovation, fast-paced results, and provides opportunities for personal and professional growth.

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Is prior healthcare experience necessary for the Technical Product Manager position at Commure?

While not strictly required, having direct experience in healthcare settings within the United States is considered a bonus for the Technical Product Manager position at Commure. Understanding the unique challenges in healthcare can significantly enhance your ability to develop effective solutions.

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Common Interview Questions for Technical Product Manager (Data & Infrastructure)
How do you prioritize features for a product roadmap as a Technical Product Manager?

When prioritizing features, I consider factors such as user feedback, strategic alignment with company goals, and the potential impact on healthcare providers' workflows. Balancing the needs of various stakeholders and employing data-driven decision making is key in creating a roadmap that drives value.

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Can you describe a time when you had to manage a diverse team of engineers?

In my previous role, I led a cross-functional team on a project where engineers had varying expertise. I encouraged open communication and regularly organized check-in meetings to ensure alignment on tasks and obstacles. This helped foster collaboration and ultimately resulted in successful project delivery.

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What strategies do you use to understand user needs in a healthcare setting?

I employ a mix of user interviews, on-site observations, and usability testing to gather insights on provider workflows. Engaging directly with users allows me to understand their challenges in real time, enabling me to refine solutions that truly meet their needs.

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How do you approach the integration of AI in product features?

Integrating AI into product features requires a clear understanding of both the technology and the user’s needs. I focus on identifying repetitive tasks that can benefit from automation, like claims processing, and ensuring that the AI solutions are user-friendly and provide real value without adding complexity.

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What do you think are the biggest challenges facing healthcare technology today?

The biggest challenges currently include data interoperability, ensuring user adoption, and navigating regulatory compliance. Each of these issues requires thoughtful solutions that balance innovation with practicality to improve the healthcare experience for providers and patients alike.

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How do you measure success for a product as a Technical Product Manager?

Success can be measured through various KPIs, including user engagement metrics, time saved for providers, and revenue increases resulting from product adoption. Continuous feedback loops also help gauge user satisfaction and areas for improvement.

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Can you explain your experience working with C-level executives?

I have regularly collaborated with C-level executives to present product strategies, articulate business impacts, and gain buy-in for new initiatives. These interactions require concise communication and a clear understanding of strategic objectives to ensure alignment with leadership vision.

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Describe a challenging project you led as a Technical Product Manager.

One challenging project involved integrating a new analytics dashboard into our existing RCM system. I managed cross-functional teams, oversaw timelines, and addressed technical hurdles, which ultimately resulted in a successful launch that improved user insights significantly.

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What role does user feedback play in your product development process?

User feedback is critical to my development process. I prioritize gathering insights throughout the lifecycle of a product, ensuring that user voices shape feature enhancements and new developments, thus fostering a product that genuinely meets the needs of healthcare providers.

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How do you stay updated on trends in healthcare technology?

I regularly attend industry conferences, read relevant publications, and participate in online forums and networks. Engaging with thought leaders and other professionals helps me stay informed about emerging trends and innovations influencing healthcare technology.

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Commure is the first operating system designed for healthcare. By unifying disparate datasets, surfacing meaningful insights, accelerating performance through a suite of intuitive applications, and enabling seamless innovation across the industry,...

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DATE POSTED
March 14, 2025

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