Event Production Manager - job 1 of 3

As the Event Production Manager at Convene, you will have a variety of responsibilities including planning and overseeing all aspects of meetings across physical, hybrid, and virtual products. You’ll serve as the primary point of contact for clients, ensuring their needs are met throughout the pre-production phase and on the day of the event. This involves communication with various teams, preparing room diagrams, managing timelines, and coordinating with third-party vendors for any event enhancements.

To be a successful Event Production Manager at Convene, candidates should have at least 3 years of experience in a customer-facing role, especially in event planning and project management. Proficiency in web-based collaboration tools such as Slack, Salesforce, and Google Suite is a must. Familiarity with SaaS and event platforms will definitely be beneficial. Above all, a keen problem-solving ability and dedication to customer satisfaction are essential.

Convene provides a comprehensive support system for Event Production Managers to excel in their roles. This includes ongoing professional development opportunities, health benefits, and a strong emphasis on work-life balance. The company encourages teamwork and offers resources for emotional well-being, enhanced learning, and community engagement, ensuring that you feel valued and supported throughout your career.

A typical day for an Event Production Manager at Convene involves a mix of client interaction, team collaboration, and project management. You will start by reviewing upcoming events, scheduling kick-off calls with clients, and finalizing event details. Throughout the day, you'll communicate with the culinary and AV teams, and ensure all pre-production requirements are met timely, leading up to the event day, when you will oversee the execution, ensuring everything runs smoothly.

The salary range for the Event Production Manager position at Convene is between $70,000 and $75,000 annually, depending on your experience and skills. Additionally, this role is eligible for an annual performance bonus, making it an attractive opportunity for qualified candidates looking for a rewarding career in event management.

A successful event is one that meets the client’s objectives while providing a memorable experience for all attendees. As an applicant for the Event Production Manager position at Convene, you should focus on the importance of careful planning, clear communication, and adaptability to unexpected challenges, ensuring every detail aligns with the client’s vision.

In the role of Event Production Manager at Convene, prioritization is key. I often utilize project management tools to track deadlines and milestones. I assess which tasks have the highest impact on the event's success and focus on those. Additionally, I regularly communicate with my teams to ensure everyone is aligned on priorities.

Absolutely! In my previous role, I managed a complex hybrid event where last-minute AV equipment failures occurred. I promptly coordinated with AV teams and reached out to a local vendor as a backup. Staying calm and composed allowed me to communicate effectively with the client, ensuring them that we were on top of the situation, which ultimately resulted in a successful event.

Having managed several virtual and hybrid events, I have developed a strong understanding of the technical requirements and nuances that come with these formats. At Convene, I would leverage my experience to ensure seamless integration between in-person and virtual elements, utilizing software tools for live streaming and audience engagement.

Client feedback is invaluable in the event planning process. In my role as an Event Production Manager, I prioritize gathering feedback throughout the planning stages, encouraging open communication. This approach helps me make necessary adjustments and allows clients to feel heard and involved, ultimately leading to a successful event.

Handling difficult clients requires empathy, active listening, and problem-solving skills. In my approach, I strive to understand their concerns fully and assure them that I am committed to finding a solution. At Convene, building a trusting relationship is essential, even if challenges arise.

In event planning logistics, I've leveraged tools like Clickup for project management, Google Suite for collaboration, and Excel for tracking budgets and timelines. I find that effective organization and tool use helps streamline communication and keeps tasks on track—key components for success in the Event Production Manager role at Convene.

Teamwork is crucial in event production. As an Event Production Manager at Convene, I recognize that successful events rely on collaboration among various departments. Building strong relationships within teams allows for effective communication, ensuring that everyone's expertise contributes to creating a flawless experience for clients.

I believe remaining current with industry trends is essential for an Event Production Manager. I regularly attend industry conferences, workshops, and webinars to stay informed about the latest event technologies and best practices. Networking with other professionals also keeps me inspired and connected within the industry.

My motivation stems from a passion for creating exceptional experiences for clients and guests. Seeing an event come together seamlessly and knowing that I played a vital role in that process brings me immense satisfaction. As Event Production Manager at Convene, I’m driven by the opportunity to innovate and elevate event experiences at every touchpoint.