Operations Executive

As an Operations Executive at CPM Ireland, you will be responsible for providing organizational and administrative support for our Direct Sales accounts. This includes processing sales orders, maintaining reports, ensuring compliance in sales activities, and collaborating with sales teams to maximize efficiency. Your work will directly impact client delivery, making attention to detail and strong communication skills vital.

To excel as an Operations Executive at CPM Ireland, you should have relevant experience in operations or administrative roles, with a strong focus on reporting and data management. Familiarity with CRM platforms is important, and proficiency in MS Office applications, particularly Excel and PowerPoint, is required. Effective time management and problem-solving abilities are also crucial for this position.

At CPM Ireland, we pride ourselves on fostering a fun, supportive, and team-spirited work environment. As an Operations Executive, you’ll be part of a team where collaboration and camaraderie are encouraged, and everyone is committed to shared goals. Your enthusiasm and passion for the role will be matched by the team’s dedication to creating a positive atmosphere.

CPM Ireland is committed to your personal and professional growth. As an Operations Executive, you will benefit from a structured personal development plan designed for career progression. Additionally, you will have access to continuous learning and recognition schemes to help you achieve your career aspirations quickly, making our company an ideal place for ambitious individuals.

As part of the CPM Ireland team, working as an Operations Executive comes with plenty of perks! You'll receive 20 days of paid annual leave, access to an employee assistance program, discounted health insurance, flexible working conditions, and opportunities for career advancement. Plus, we host regular social events to keep the team spirit alive!

When answering this question, detail your hands-on experience with data management tools and reporting platforms. Share specific examples of how you’ve used data to drive decision-making and improve processes, showing your ability to turn insights into action that aligns with CPM Ireland's operational goals.

A strong response would highlight your problem-solving skills. Describe steps you would take to identify the root cause of the delay, communicate proactively with stakeholders, and implement effective solutions to resolve the issue, all while maintaining accountability for your role.

Discuss your methodical attention to detail and organizational skills. Explain how you ensure that all sales processes adhere to regulations and company standards, and mention any specific tools you use to track compliance effectively, demonstrating your commitment to quality.

Share your strategies for effective time management, such as utilizing task lists or digital tools to track deadlines. Emphasize your ability to remain flexible while managing multiple priorities, which aligns with the dynamic nature of the Operations Executive role at CPM Ireland.

Provide a specific instance where you identified a gap in operational procedures and proactively implemented improvements. Highlight the positive outcomes of your actions, showcasing your ability to drive efficiencies and enhance service delivery, qualities that are valued at CPM Ireland.

Detail your collaborative experiences with different teams and how you've fostered relationships that enhance communication and teamwork. Emphasize your proactive approach in aligning efforts across departments, which is crucial in this Operations Executive role.

Describe a structured onboarding process you would design, focusing on training, mentorship, and support. Emphasize your passion for team culture and making newcomers feel welcomed and informed, reflecting CPM Ireland's values.

Discuss your approach to tailoring communication styles based on the audience—whether it's management, customers, or team members. Highlight your experience in maintaining transparency and providing timely updates, which is essential for the Operations Executive role.

Share how you see feedback as an opportunity for growth. Provide examples of when you received constructive criticism and how you successfully integrated it into your work processes, demonstrating your commitment to personal and professional development.

Articulate your alignment with CPM Ireland's values and your enthusiasm for the operational challenges presented. Discuss how the role aligns with your career goals and how you can contribute positively to the team and the organization.