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Director Operations, Engineering

Company Description

CRB's nearly 1,800 expert professionals drive innovative, life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. Our mission, vision and core values put client satisfaction and employee experience at the center of everything we do. See us at crbgroup.com. 

Job Description

The Director, Engineering, reporting to the office leader, will manage, mentor, develop, and collectively lead a diverse team of process, mechanical, plumbing, electrical, and automation engineers. The Director will display a high level of energy and drive, thrive under pressure, demonstrate a high level of personal and business integrity, a strong business acumen, and excellent interpersonal skills. 

The Director will coordinate closely with the Office Leader and their design and construction leadership counterparts, including Directors, Group Leads, Project Directors, and other Northeast Regional Leadership.

The Director core responsibilities are discipline leadership and people management, which is estimated at 15% of the position’s time.  Based on personal expertise, other responsibilities could include project discipline lead, project management, and/or business development.  Billable project work would be between 60% - 75% based on the amount of business development responsibilities. 

Responsibilities

Discipline Leadership (Required)

  • Drive development of all facets of the engineering discipline: Process, Mechanical, Plumbing, Electrical, and Automation.
  • Externally, help establish and bolster CRB’s reputation and balanced engineering identity.
  • Provide input to Integrated Project Delivery, EPCM, and Design-Bid-Build construction methods. Areas of focus include project planning, designing to budget, phasing and logistics, and constructability.
  • Work with engineering leaders in all regions to share best practices.
  • Drive a continuous improvement culture within our engineering practice by facilitating design discussion and cross-discipline design opportunities. 
  • Enable consistent, effective progress on ‘technical excellence’ to ensure local efforts are aligned with the larger company and will have the desired impact.
  • Ensure project documentation from the discipline meets the high level of quality to meet client expectations and limit risk to CRB during construction.

People Management (Required)

  • Provide team leadership by delivering: a great employee experience through meaningful project assignments; customized career development plans; conflict resolution and support; and a safe, collaborative, and productive working environment.
  • Proactively ensure all team members have a balanced workload that meets the billability target established for each individual.  This includes direct communication with project managers and architectural counterparts within the office, region, and company.
  • Provide resource assignment decisions and ensure resource commitments are maintained, and that group members are not overloaded or given assignments for which they are not qualified. 
  • Review and respond to resource planning reports on a bi-weekly basis.  Proactively communicate with Group Leads and Project Managers if resource plans require updates or clarification.
  • Attend team, office, and regional resource planning meetings.
  • Review and approve timesheets.
  • Perform annual goal planning with the group members and their mentors.  Mentor assignments shall be based on technical career growth needs.  Work with individuals’ mentors, office leadership, and human resources to utilize CRB employee development tools, such as individual development plans and succession plans.  Provide feedback and adjust goals on a quarterly basis, at a minimum.
  • Perform annual performance review of the group members.  Monitor the work quality performance of the group members on projects via direct review and 3rd party reviews from other project team members.  Address performance/behavioral issues in a timely manner.  Provide performance feedback to the individual on a quarterly basis, at a minimum.
  • Work with the office and team leadership to determine appropriate size of the staff to meet the long-term workload of the team.
  • Take a leadership role in interviewing and hiring new group members
  • Touch base with group members on a regular basis to best gauge employee satisfaction in an effort to reduce overall group turnover.

Business Development (Optional)

  • Work with the Office Leader to help set and communicate the strategic vision and cultural atmosphere for the office
  • Work with the Office Leader on annual business planning efforts for the office and define how the company’s strategic vision and annual goals will be adopted and delivered through execution at an office level 
  • Serve as client point of contact for new and existing clients by participating in business development and networking activities, maintaining personal client relationships.
  • Develop win and project delivery strategies for key pursuits and ensure an integrated approach is consistently applied to each project whenever possible
  • Participate in local industry groups by representing CRB at local events
  • Grow CRB’s standing in the local market and nurture existing client relationships through engagement and a high level of personal and business integrity.

Project Management (Optional)

  • Actively managing projects as a Project Executive, Project Director, or Senior Project Manager
  • Be responsible for project staffing, profitability, client satisfaction, and our employee’s experience
  • Lead the project’s management team consisting of additional project managers, project engineers, project coordinators, project administrators, and discipline leads 
  • Provide remarkable experience for our clients and employees and ensure the technical quality of the project

Project Discipline Lead (Optional)

  • Interface with client and external partners
  • Plan and direct work and manage a project budget form a discipline design perspective on large complex projects
  • Work with a Project Manager to proposal development, man-hour planning, project scheduling for the scope of work on large complex level projects
  • Identify and resolve intermediate non-compliant existing conditions during site walks and construction field surveys
  • Develop construction drawing packages and write construction specifications on advanced and complex projects with little oversight
  • Lead and advanced support of construction activities such as RFI responses, submittal reviews, punch list development, and construction progress reports
  • Conduct quality checking of documents for intermediate complex projects, e.g., technical verification of design calculations and documentation, and drive overall project quality

 

Qualifications

 

  • Bachelor’s Degree
  • Professional Licensure
  • Minimum 15 years professional experience
  • Solid technical foundation in Engineering and thorough understanding of our marketplace.
  • Externally facing and works well with clients
  • Internally works collaboratively with leadership to define strategies that expand our engineering design capabilities while reinforcing CRB values and mission of technical excellence within an integrated practice.
  • Experience working on life science projects
  • Experience working on sustainable design concepts and projects

Additional Information

All your information will be kept confidential according to EEO guidelines. #LI-Remote

Position Type

This is a full-time exempt position.                                                                                                      

Benefits

CRB Offers a complete and competitive benefit package designed to meet individual and family needs.                                                                     

CRB is an Equal Opportunity Employer – M/F/D/V   

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Operations, Engineering, CRB

Join CRB as the Director of Operations for Engineering and become part of a passionate team dedicated to pioneering life-changing solutions for the life sciences and food and beverage sectors. Based in vibrant Conshohocken, PA, this leadership role is about more than just technical expertise; it's about managing and nurturing a talented group of engineers—in disciplines such as process, mechanical, plumbing, electrical, and automation—to reach their fullest potential. As the Director, you'll thrive in a dynamic environment where your energy and commitment to integrity will uplift not only your team but also the overall project outcomes. You will play an integral role by coordinating with various stakeholders while driving a culture of continuous improvement. Your responsibilities will range across managing people, leading engineering disciplines, and possibly even engaging in business development. You’ll conduct annual performance reviews, provide mentorship, and ensure that your team maintains a balanced workload. Your years of experience in life sciences projects, combined with your professional licensure and a minimum of 15 years of relevant experience, could position you as a key player in shaping CRB's engineering identity. If you love to empower teams while delivering exceptional client satisfaction and upholding high standards in engineering practice, we want to hear from you!

Frequently Asked Questions (FAQs) for Director Operations, Engineering Role at CRB
What are the responsibilities of the Director Operations, Engineering at CRB?

The Director Operations, Engineering at CRB is responsible for leading and mentoring a diverse engineering team, which includes process, mechanical, plumbing, electrical, and automation engineers. This role emphasizes discipline leadership and people management, ensuring team members have meaningful project assignments and fostering a continuous improvement culture. Additionally, this position involves engaging in project management, business development, and upholding CRB's high engineering standards.

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What qualifications do I need to become a Director Operations, Engineering at CRB?

To qualify for the Director Operations, Engineering position at CRB, candidates should hold a Bachelor’s Degree and possess a professional license, along with a solid technical engineering foundation. Additionally, a minimum of 15 years of professional experience, particularly within life sciences projects, is required. The ideal candidate should also demonstrate excellent interpersonal skills and business acumen.

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How does the Director Operations, Engineering role contribute to CRB's mission?

As the Director Operations, Engineering at CRB, your role directly aligns with the company's mission by enhancing engineering capabilities and ensuring technical excellence. You will mentor and support your team, which plays a crucial part in delivering innovative solutions for clients in the life sciences and food and beverage industries, ultimately contributing to CRB’s reputation and success in the market.

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What kind of work culture can I expect as a Director Operations, Engineering at CRB?

CRB fosters a collaborative, supportive, and positive work culture that prioritizes employee satisfaction and well-being. The Director Operations, Engineering is expected to create a productive environment, establish meaningful project assignments, and actively engage in conflict resolution, all while encouraging continuous professional development among team members.

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Is business development a part of the Director Operations, Engineering role at CRB?

Yes, business development is an optional aspect of the Director Operations, Engineering role at CRB. The Director may work with the Office Leader to help define strategic vision, participate in networking activities, and maintain client relationships, ensuring an integrated approach across projects whenever possible. This adds a layer of opportunity for professional growth in this leadership position.

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Common Interview Questions for Director Operations, Engineering
What strategies do you use for team management as a Director Operations, Engineering?

When addressing this question, showcase your approach to leadership, such as establishing clear communication channels, promoting collaboration, and ensuring each team member's workload aligns with their skills. Highlight techniques for conflict resolution and how you support career development through mentorship.

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Can you describe your experience with life sciences projects?

Share specific examples from your previous roles that detail your involvement in life sciences projects. Discuss challenges and successes, emphasizing your technical expertise and collaborative efforts to meet project goals.

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How do you ensure project quality and client satisfaction?

Discuss methods like regular project reviews, collecting feedback, and setting clear expectations with clients. Highlight your focus on continuous improvement practices that contribute to high-quality engineering outputs.

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What is your approach to mentoring your team?

Outline how you tailor mentoring experiences to individual team members' needs, including personalized development plans and regular check-ins. Explain how mentorship contributes to overall team performance and morale.

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How do you handle stressful situations or tight deadlines in projects?

Detail specific strategies such as proactive communication, detailed project planning, and prioritizing tasks. Share your experience demonstrating emotional intelligence and maintaining team motivation in high-pressure scenarios.

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What experience do you have in business development?

If applicable, outline your background in developing client relationships, networking, and securing new projects. Discuss strategies you've employed to establish CRB’s standing in the market.

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How do you promote a continuous improvement culture?

Talk about initiatives you've led or participated in that encourage team learning, such as design discussions and sharing best practices. Highlight the importance of feedback loops in fostering innovation and improvement.

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What do you consider critical for successful project execution?

Emphasize the elements that contribute to project success, including clear communication, team cohesion, setting realistic goals, and a focus on client expectations and satisfaction.

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How do you balance workload among team members?

Share methods you've used for assessing workload distribution, such as regular check-ins and bi-weekly resource planning reports. Highlight how this practice ensures team members are neither overloaded nor underutilized.

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Can you describe a difficult decision you’ve made in a previous role?

Provide an honest account of a tough decision, focusing on your decision-making process, the factors you considered, and the impact of that decision. This will demonstrate your critical thinking and leadership skills.

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Full-time, on-site
DATE POSTED
April 24, 2025

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