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Ecommerce Marketplace Manager

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 


Join Backcountry's dynamic team as the Marketplace Manager, where you'll spearhead strategic partnerships and elevate our marketplace presence. This is an exciting opportunity to drive growth, expand into new platforms, and connect outdoor enthusiasts with our extensive product offerings.


This role is challenging – above and beyond the day-to-day responsibilities, you’ll have a big role within a fast-paced team.  


This position will report into the Sr. Director Performance Marketing.


What you get to do every day:
  • Provide strategic leadership in developing and executing a comprehensive marketplace strategy, prioritizing profitability and alignment with overall company objectives.
  • Identify and cultivate relationships with key online marketplaces and feed management partners, ensuring optimal visibility and positioning of our products.
  • Drive the onboarding and integration of new marketplaces, collaborating with cross-functional teams to ensure seamless launches.
  • Partner with marketing teams to create marketplace-specific campaigns and promotional strategies to drive sales and visibility.
  • Monitor marketplace trends, competitor activities, and emerging technologies to inform strategy and drive continuous improvement.
  • Analyze marketplace performance metrics, providing insights and recommendations for optimization.
  • Manage relationships with external marketplace partners, negotiating terms and agreements to maximize mutual benefit.
  • Ensure compliance with marketplace regulations, policies, and best practices.
  • Provide regular reports and updates on the status of marketplace initiatives to leadership.


What you bring to the role:
  • Proven experience managing e-commerce marketplaces with deep Amazon expertise, including listing optimization, meeting SLAs, and policy adherence.
  • Experience using feed management tools like Rithum or similar platforms to drive operational efficiency and data accuracy.
  • Familiarity with onboarding new marketplaces, including platform integrations and technical requirements (e.g., Walmart, Target).
  • Strong analytical and strategic thinking abilities with a focus on aligning marketplace efforts to profitability targets.
  •  Exceptional communication skills for collaboration with internal teams and external partners.
  • Passion for the outdoor industry and a strong connection with the target audience.
  • A keen interest in staying updated on emerging marketplace trends and exploring new platform opportunities.
  • Bachelor’s degree in Business, Marketing, E-Commerce, or a related field preferred.


What’s in it for you?
  • Competitive compensation 
  • Medical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid! 
  • Company Provided Life Insurance equal to one year salary 
  • RRSP matching  
  • 3 weeks’ vacation + 5 Paid Sick Days 
  • Birthday off with pay! 
  • Paid holidays 


What our interview process looks like:
  • Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: 
  • 📞 Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us! 
  • 📝 Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently. 
  • 👩🏽‍💻 Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal. 
  • ✍🏽 Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about. 


$100,000 - $120,000 a year

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. 

 

CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact hrbenefits@cscshared.com

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What You Should Know About Ecommerce Marketplace Manager, CSC Generation

Join Backcountry as an Ecommerce Marketplace Manager and be part of a team dedicated to connecting outdoor enthusiasts with the best gear and knowledge for their adventures! In this remote position based in Toronto, you will play a pivotal role in shaping our marketplace strategy and forming strategic partnerships to enhance our online presence. Your daily tasks will include forging relationships with key online marketplaces, ensuring optimal product visibility, and collaborating with marketing teams to develop marketplace-specific campaigns. You will analyze performance metrics, negotiate with external partners, and keep up with market trends to drive continuous improvement. If you have a passion for the outdoor industry and significant experience managing e-commerce marketplaces—particularly Amazon—this is the moment to make a difference in a fast-paced environment. Reporting to the Sr. Director of Performance Marketing, you will have the opportunity to influence profitability and drive growth into new platforms while enjoying great benefits and a culture that supports personal achievement. Come join us and help people chase down life’s greatest moments!

Frequently Asked Questions (FAQs) for Ecommerce Marketplace Manager Role at CSC Generation
What does the Ecommerce Marketplace Manager at Backcountry do?

The Ecommerce Marketplace Manager at Backcountry leads the development and execution of a strategic marketplace strategy, focusing on profitability and alignment with overall company objectives. They drive the onboarding of new marketplaces, cultivate relationships with partners, and collaborate with marketing teams to initiate effective promotional campaigns.

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What qualifications are required for the Ecommerce Marketplace Manager position at Backcountry?

Candidates for the Ecommerce Marketplace Manager role at Backcountry should have proven experience managing e-commerce marketplaces, particularly with expertise in Amazon. A Bachelor’s degree in Business, Marketing, E-Commerce, or a related field is preferred, alongside strong analytical abilities and exceptional communication skills.

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What are the key skills for the Ecommerce Marketplace Manager at Backcountry?

Key skills for the Ecommerce Marketplace Manager at Backcountry include strong analytical and strategic thinking abilities, experience with feed management tools, excellent negotiation skills, and a deep understanding of compliance with marketplace regulations. Familiarity with onboarding new marketplaces is also essential.

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What can I expect from the interview process for the Ecommerce Marketplace Manager position at Backcountry?

The interview process for the Ecommerce Marketplace Manager at Backcountry includes an initial recruiter call, assessments to measure analytical skills, and virtual or in-person interviews where candidates are expected to provide detailed examples of past experiences. Following the interviews, qualified candidates may receive a verbal offer.

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What kind of benefits does Backcountry offer for the Ecommerce Marketplace Manager role?

Backcountry offers a competitive compensation package for the Ecommerce Marketplace Manager role, including comprehensive health benefits, life insurance, RRSP matching, generous vacation and sick leave policies, and paid time off for your birthday.

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Common Interview Questions for Ecommerce Marketplace Manager
Can you describe your experience managing e-commerce marketplaces?

To effectively answer this question, share specific examples of your past roles, highlighting the marketplaces you managed, your responsibilities, and the successful strategies you implemented. Discuss any challenges encountered and how you resolved them, emphasizing your analytical skills and knowledge of marketplace trends.

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How do you prioritize profitability in marketplace strategy?

When responding, outline your process for aligning marketplace efforts with business objectives. Discuss key metrics you monitor and how you make data-driven decisions to optimize performance. Include an example of how your strategic decisions led to increased profitability.

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What tools or platforms have you used for feed management?

Here, be specific about the tools like Rithum that you've utilized for feed management. Explain how these tools contributed to your operational efficiency and data accuracy, and elaborate on your experiences integrating them with various marketplaces.

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How do you stay informed about marketplace trends and emerging technologies?

In your response, illustrate your commitment to professional growth by mentioning specific sources of information, industry publications, or networking groups you engage with. Share how you apply this knowledge to drive successful strategies.

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Can you describe a significant challenge you faced in your previous marketplace role and how you overcame it?

Provide a clear and concise example of a challenge, detailing the steps you took to address it. Discuss what you learned from the experience and how it improved your capabilities as a marketplace manager.

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How would you approach onboarding a new marketplace?

Discuss the steps you’d take to ensure a seamless transition, emphasizing collaboration with cross-functional teams, understanding technical requirements, and creating a comprehensive launch plan. Be ready to include past experiences related to this process.

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What methods do you use to analyze marketplace performance?

Explain your analytical approach, mentioning key performance indicators you track and the tools you use. Describe how you leverage insights from performance data to inform your strategies and make recommendations for optimization.

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How do you handle conflicts with external marketplace partners?

Articulate your conflict resolution skills by discussing past experiences. Highlight your ability to negotiate fairly, maintain relationships, and work towards mutually beneficial solutions, showcasing your communication skills.

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What is your experience with creating marketplace-specific campaigns?

Share your strategies for campaign development, focusing on how you tailor marketing initiatives to meet the needs of different marketplaces. Include examples of past campaigns you've successfully executed and the results achieved.

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Why do you want to work for Backcountry?

In your response, express your enthusiasm for the outdoor industry and how Backcountry’s mission aligns with your values. Convey your excitement about contributing to a company that connects people with their passions and share what you hope to achieve in this role.

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Full-time, remote
DATE POSTED
March 29, 2025

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