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Beauty Sales Consultant - job 13 of 21

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer.

Customer Sales Experience
 

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.

    Operational
     
  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

    Training & Personal Growth and Development
     
  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

    Why You’ll Love Working Here!
     
  • Exposure to the latest and greatest product in the industry through brand interaction, training, and more
  • Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
  • Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
  • You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!

    Physical Requirements
     
  • Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting. Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
  • Able to perform duties requiring manual dexterity (e.g., ear piercing)
  • Required Qualifications
    • Sales oriented
    • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
    • Strong interpersonal, organizational, and communication skills
    • Goal-driven, with an ability to multi-task
    • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
    • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
    • Ability to perform the tasks listed throughout the job description
    • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
    • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
    • Must be at least 18 years old

    Preferred Qualifications
    • Prior Beauty Sales Experience
    • Current knowledge of beauty products and brands
    • Strong passion for beauty
    • High school diploma or equivalent preferred

    Education

    High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.25 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/17/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$44980 / YEARLY (est.)
min
max
$35880K
$54080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Beauty Sales Consultant, CVS Health

At CVS Health, we're on a mission to reshape the beauty retail experience, and we’re looking for enthusiastic Beauty Sales Consultants to join our team in Staten Island, NY! This is an exciting opportunity to share your passion for beauty products and trends while ensuring each customer feels special and valued. In this rollicking role, you will be the go-to beauty advisor, utilizing your knowledge and sales skills to create personalized beauty experiences for customers as they navigate through our vibrant beauty zone. By understanding their unique needs and engaging them in meaningful conversations, you will help customers discover the best products that enhance their beauty journey. Imagine being surrounded by the latest beauty innovations and receiving free samples to test out – how great is that? You will also have the chance to showcase your creativity by building product displays and maintaining a stocked, inviting beauty area, all while adhering to hygiene standards. Your goal is to not only meet sales targets but to foster lasting relationships with customers, ensuring they return for your specialized advice and warmth. If you're someone who thrives in a fast-paced, friendly environment and has a knack for beauty products, this could be your ideal role. Join us at CVS Health, where we not only care for the health of our customers, but also develop your skills and career in the dynamic beauty retail market!

Frequently Asked Questions (FAQs) for Beauty Sales Consultant Role at CVS Health
What are the main responsibilities of a Beauty Sales Consultant at CVS Health?

As a Beauty Sales Consultant at CVS Health, your primary responsibilities include providing personalized sales service, engaging with customers to understand their needs, and recommending beauty products that suit them best. You'll also create and maintain eye-catching product displays, participate in promotions, and ensure the beauty zone is clean and well-stocked. Additionally, your role involves educating customers on product usage and benefits, as well as participating in training sessions to stay up-to-date with industry trends.

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What qualifications do I need to become a Beauty Sales Consultant at CVS Health?

To become a Beauty Sales Consultant at CVS Health, a high school diploma is preferred, but not required. Having prior beauty sales experience and a strong passion for beauty products can be advantageous. You should also possess excellent interpersonal and communication skills, be goal-driven, and able to multitask in a fast-paced environment. Moreover, the ability to work a flexible retail schedule, including evenings and weekends, is necessary for this role.

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How does CVS Health support the career growth of Beauty Sales Consultants?

CVS Health is committed to the professional development of its Beauty Sales Consultants through various training programs that enhance sales techniques, product knowledge, and customer service skills. You will complete an onboarding training program during your initial days and have opportunities to participate in ongoing training sessions covering new products, brand launches, and sales goals. By fostering an encouraging environment, CVS Health allows you to continually grow your career in beauty retail.

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Is there a specific dress code for Beauty Sales Consultants at CVS Health?

Yes, Beauty Sales Consultants at CVS Health are required to maintain a professional appearance in compliance with company guidelines. This typically includes wearing appropriate attire that reflects the company’s brand standards and projecting a polished image while engaging with customers. A strong emphasis is placed on personal grooming and style as representatives of the CVS Health beauty division.

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What are the benefits of working as a Beauty Sales Consultant at CVS Health?

Working as a Beauty Sales Consultant at CVS Health comes with a range of benefits, including competitive wages, health plan options, and a 401(k) plan with company matching contributions. You will also have access to wellness programs, flexible work schedules, and opportunities for career advancement. Moreover, employees frequently receive free product samples, engage in brand training, and play an essential role in improving customers' health and well-being through beauty.

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Common Interview Questions for Beauty Sales Consultant
Can you explain your approach to engaging customers in the beauty zone?

Certainly! My approach to engaging customers in the beauty zone starts with a warm greeting and a genuine smile. I believe in actively listening to their needs and asking open-ended questions to understand their preferences better. By doing this, I can tailor my recommendations and create a personalized experience that resonates with them, ultimately leading to a positive shopping experience.

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How do you stay updated with the latest beauty trends and products?

To stay updated with the latest beauty trends, I regularly follow beauty influencers and industry news through social media and beauty blogs. Additionally, I actively participate in training sessions provided by CVS Health and engage with brand representatives to learn about new products. This ongoing education helps me provide informed advice to customers and keeps my beauty knowledge fresh.

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How do you handle difficult customers in the beauty retail setting?

Handling difficult customers starts with empathy and understanding. I make it a point to actively listen to their concerns without interrupting, validating their feelings. I strive to offer solutions or alternatives that align with their needs while maintaining a calm demeanor. If necessary, I would involve a manager to ensure the customer feels heard and valued before resolving the situation.

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What sales techniques do you find most effective in the beauty industry?

In the beauty industry, I find that suggestive selling and personalized recommendations are highly effective sales techniques. By understanding the customer's individual needs and preferences, I can confidently present products that would complement their beauty routine. Additionally, demonstrating the benefits of products and encouraging sampling can enhance customer engagement and lead to increased sales.

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Describe a successful sales experience you had in a previous role.

In my previous role, I encountered a customer looking for a foundation but feeling unsure about what shade to choose. I took the time to ask questions about their skin type and undertones, which helped me match them with the perfect product. After they tried it and loved the result, I suggested complementary products that would enhance their look, leading to a significant sales increase and a delighted customer.

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What do you enjoy most about working in beauty sales?

What I enjoy most about working in beauty sales is the ability to connect with customers on a personal level. It's incredibly fulfilling to help customers feel good about themselves and to be a part of their beauty journey. Additionally, being surrounded by innovative products and trends keeps the job exciting and allows for continuous learning.

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How would you promote CVS Beauty Club programs to customers?

To promote the CVS Beauty Club programs, I would highlight the exclusive benefits and rewards that customers can receive from joining. I would engage customers by mentioning upcoming promotions, offering incentives for signing up, and explaining how the program can enhance their shopping experience. Personalizing this pitch based on the customer's interests would also help in making it more appealing.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by identifying urgent customer needs first, such as addressing inquiries and providing assistance. I also ensure that high-demand areas, such as the beauty zone, are stocked and organized. I often create a quick checklist of tasks based on customer flow to maintain an efficient workflow while balancing customer interactions. This method helps me stay organized and focused throughout the shift.

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How would you describe your product knowledge and sales skills?

I have a robust product knowledge base due to my continuous research and training in the beauty industry. I stay informed about the latest products, ingredients, and beauty trends. Coupled with my effective sales skills, I am confident in my ability to guide customers toward products that meet their needs while creating a welcoming shopping environment.

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What makes you suitable for the Beauty Sales Consultant role at CVS Health?

I believe my strong passion for beauty, excellent interpersonal skills, and commitment to customer satisfaction make me a great fit for the Beauty Sales Consultant role at CVS Health. My willingness to learn about the products and engage with customers ensures that I provide exceptional service, ultimately aligning with CVS Health's mission of transforming health care through community care.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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