Freelance Merchandising Auditor, Sampit, Indonesia

As a Freelance Merchandising Auditor at CXG, your primary responsibility will be conducting in-store evaluations of retail locations to ensure a premium shopping experience. You'll assess aspects such as cleanliness, product presentation, and device functionality. After each assessment, you'll complete an online questionnaire with comprehensive feedback and take high-quality photos to substantiate your findings.

To become a Freelance Merchandising Auditor with CXG, you must be at least 18 years old and possess strong organizational skills along with a detail-oriented mindset. A smartphone capable of capturing high-quality photos is essential, and proficiency in technology and digital tools is required. Additionally, experience with iOS devices is strongly preferred, and having English language skills is a plus.

CXG provides Freelance Merchandising Auditors with recurring project opportunities, typically occurring 3-4 times a year. This means you can enjoy a consistent flow of work if you choose to take on audits regularly, allowing you to fit these projects into your schedule as needed.

Each audit you conduct as a Freelance Merchandising Auditor for CXG will take approximately 45-60 minutes. This timeframe includes the onsite evaluation, completing the online questionnaire, and capturing the necessary photos to support your reporting, making it convenient to fit into your day.

In the Freelance Merchandising Auditor role at CXG, you can expect a flexible work environment where you choose your own schedule. You will play an influential role in enhancing the retail experience for customers by providing valuable feedback to a world-renowned tech brand, all while enjoying the benefits of freelance work, such as project-based compensation and potential referral bonuses.

Highlight your attention to detail and any prior experience you have in retail or similar auditing roles. Explain your organizational skills and provide examples of how you've effectively managed responsibilities in previous freelance work or employment.

Discuss your systematic approach to evaluating store conditions, which may include developing a checklist based on CXG's standards. Emphasize your meticulousness in documenting observations and providing constructive feedback.

Share a specific situation where you faced unforeseen challenges during an audit. Explain how you remained calm, adapted your approach, and ultimately delivered valuable insights regardless of the issues encountered.

Talk about gathering information about the store beforehand, preparing your evaluation tools, and ensuring your smartphone is ready for high-quality photo captures. Mention any strategies you use to mentally prepare for conducting assessments.

Share your strategies for efficiently organizing audit schedules. Mention specific techniques, such as setting time limits for each evaluation component and prioritizing tasks to ensure you complete audits within the allocated time frame.

Discuss your comfort level with technology, specifically mentioning any apps or tools that you've previously utilized for taking notes or photographing store setups. Highlight your ability to adapt to new digital platforms.

Explain how you would address any non-compliance diplomatically, maintaining professionalism while documenting the issues clearly. Share the importance of providing constructive feedback that aligns with brand guidelines.

Emphasize the importance of customer experience in the retail environment and how that influences your audit criteria. Provide instances where your feedback has positively impacted customer experiences.

Mention any forums, industry publications, or training materials you utilize to stay informed about the latest retail developments. Demonstrate your commitment to continuous learning that benefits your performance.

Express your enthusiasm for the freelance nature of the role and your passion for enhancing customer experiences in the retail space. Share specific reasons you admire CXG's mission and vision.