Technical Business Analyst (Contract)

To be a successful Technical Business Analyst at Datacom, you should have at least 5 years of experience working in Agile teams. Strong communication skills and an intricate understanding of integration-focused projects are essential. Familiarity with tools such as JIRA, Confluence, and Postman is also crucial for managing documentation and testing APIs effectively.

As a Technical Business Analyst at Datacom, your main responsibilities include conducting requirements discovery, creating JIRA tickets, facilitating workshops, and mapping out integration design patterns. You'll act as a critical link between users and IT, helping to ensure that all technological solutions meet business needs while providing guidance to the development teams.

Technical Business Analysts at Datacom often use tools like Confluence for documentation, JIRA for tracking issues, Swagger for API specifications, and Postman for API testing. Familiarity with messaging queues such as ActiveMQ and Kafka, as well as version control tools like Git, is also beneficial.

At Datacom, we are committed to fostering career growth. Technical Business Analysts can benefit from mentorship opportunities, access to advanced training programs, and participation in various projects that enhance their skills. Our team culture encourages continual learning and professional development in a supportive environment.

As a Technical Business Analyst at Datacom, you will have the chance to work on a variety of integration-focused projects that engage different sectors and technologies. This role involves collaborating closely with clients to understand their business challenges and designing innovative solutions to meet their needs. Your work will have a direct impact on creating high-quality applications that drive client satisfaction.

In gathering requirements, I prioritize engaging with stakeholders through interviews, workshops, and surveys to fully understand their needs. I ensure to document everything meticulously, using tools like JIRA and Confluence. I also facilitate discussions with team members to clarify details and refine the requirements further before moving to the design stage.

My experience in Agile teams revolves around active participation in Scrum ceremonies, such as sprint planning and retrospective meetings. I also take initiative in breaking down user stories and collaborating closely with the development team to ensure smooth workflow and effective delivery of project milestones.

I use methods like Planning Poker and T-shirt sizing for estimation. This helps drive consensus among team members and allows for a reliable and traceable estimation process that aligns with our delivery timelines and project complexity.

I act as a liaison by ensuring that technical jargon is translated into understandable terms for end-users while also communicating their requirements clearly to the IT teams. I often hold workshops and check-ins to keep everyone aligned and informed. This two-way communication fosters collaboration and helps resolve issues promptly.

I find Postman to be highly effective for API testing due to its user-friendly interface and extensive features that allow extensive testing of endpoints. Additionally, I use SoapUI for SOAP-based APIs and Swagger for designing and documenting RESTful services.

One challenging project involved integrating multiple APIs for a client’s legacy system. I had to navigate complex issues in mapping data and ensuring compatibility. By organizing workshops and maintaining open communication, I collaborated with developers and testers to overcome obstacles and successfully deliver the integration on time.

I approach scope changes by first assessing the impact on timelines and deliverables. I maintain close communication with the client and the project team to discuss the implications, and if approved, I update all project documentation accordingly to ensure everyone is aligned on the revised scope.

To ensure quality in my documentation, I adhere to a thorough review process involving peer reviews and client sign-offs. I utilize checklists to confirm that all critical elements like acceptance criteria and business objectives are included, maintaining clarity and conciseness throughout.

I actively engage in continuous learning through online courses, webinars, and participating in professional communities. I also follow industry leaders on platforms like LinkedIn and read tech blogs to stay informed about emerging trends and tools that can enhance my work as a Technical Business Analyst.

I believe I would be a strong fit for Datacom because of my extensive experience in Agile environments and my passion for delivering high-quality solutions. I thrive in collaborative settings and am committed to leveraging technology to solve client challenges. The innovative culture at Datacom resonates with my career aspirations, and I'm excited about the potential to contribute to impactful projects.