Job details

Technical Consultant - SAS and Linux

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This role requires Australian Citizenship or Permanent Residency with an active Baseline Clearance. Candidates without citizenship or permanent residency need not apply.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

About the role

We are seeking a Technical Consultant to join us in any of our Australian Office in Canberra. As a member of the technical support team, you’ll interact directly with the Federal Government Client and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of Data Analytic Platforms, within the contracted time frames and service level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

What you’ll do

As a Technical Consultant, this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Professional Services business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

What you’ll bring

To be successful in this role you’ll bring at least 3 years’ experience as a System Administrator with Linux infrastructure and Cloud Computing.

Your technical experience should include:

Experience across Linux operating systems
Experience supporting Statistical Analysis System (SAS) software
Database skills
Networking skills
Cloud computing and certification
Python/R Programming, PowerShell scripting, Bash scripting
Troubleshooting

Your customer focus and communication skills will be a strength, along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your troubleshooting, problem-solving experience, your understanding of public cloud platforms and agile operations.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

What You Should Know About Technical Consultant - SAS and Linux, Datacom

Are you ready to take your career to the next level as a Technical Consultant at Datacom? We're on the lookout for someone with a passion for technology and a customer-focused mindset to join our team in any of our Australian offices, particularly in Canberra! In this role, you’ll interact directly with our Federal Government clients and work collaboratively with fellow Datacom team members to provide innovative technology-based solutions. Your expertise in Data Analytic Platforms will be key as you deliver remote assistance and occasionally dive into onsite visits. You'll also participate in an on-call roster for after-hours support. This is a fantastic opportunity that promises not just technical challenges, but also the chance to grow and develop alongside a supportive team. If you have a solid background in System Administration with Linux infrastructure and Cloud Computing, along with experience in SAS software, this could be the perfect fit for you! Here, you'll maintain technical documentation, troubleshoot effectively, and drive improvements in service delivery. At Datacom, we pride ourselves on our unique culture and the value we place on our people. With a range of benefits including remote work options, flexi-hours, and professional development courses, you’ll find that we’re committed to fostering a collegial environment that promotes autonomy and collaboration. Ready to connect people and technology? We can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Technical Consultant - SAS and Linux Role at Datacom

What are the main responsibilities of a Technical Consultant at Datacom?

As a Technical Consultant at Datacom, your primary responsibilities will include supporting Data Analytic Platforms, providing remote and onsite assistance to clients, and maintaining technical documentation. You'll be interacting directly with Federal Government clients and ensuring that service level agreements are met through proactive infrastructure management and service improvement.