Job details

Banking Sector |Application Support (Hybrid)

Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

Manage and solve production incidents;
Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
Contribute consistently to the continuous automation and improvement of existing procedures;
Control load capacity for the applications;
Manage backup data and ensure regular restoring tests;
Contribute consistently to the continuous automation and improvement of existing procedures;
Documentation.

Qualifications

Experience in similar roles;
Good knowledge on both Linux and Windows environments;
Proficiency in scripting languages (Shell, Python and/or PowerShell);
Experience with JBoss, TomCat, Apache or IIS;
Experience with databases (Oracle, Sybase, SQL Server and/or MySQL);
Experience with Infrastructure back-ups;
Experience with monitoring tools (ideally Zabbix or Grafana);
Basic understanding of DataStage TX and Java (preferred);
English;
French (plus).

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

What You Should Know About Banking Sector |Application Support (Hybrid), Devoteam

At Devoteam, we are excited to announce an opening for the role of Banking Sector Application Support in our vibrant Lisbon office. Here at Devoteam, we thrive on using technology to foster human-centric solutions that drive meaningful change. As an Application Support expert, you will play a crucial role in managing and resolving production incidents while monitoring applications and infrastructure, ensuring that we meet our established SLAs. Your experience will help us automate and refine our processes, allowing for a more efficient workflow. You’ll be working with a dynamic team of cloud experts, engineers, and developers who are passionate about creating innovative solutions for our clients. In this role, familiarity with both Linux and Windows environments, experience with various databases, and proficiency in scripting languages like Shell or Python will be your tools for success. If you have a knack for troubleshooting and you're ready to contribute to a diverse environment that champions equal opportunity, then we invite you to be a part of our mission - Tech for People. Let's harness technology together for a better tomorrow!

Frequently Asked Questions (FAQs) for Banking Sector |Application Support (Hybrid) Role at Devoteam

What are the primary responsibilities of a Banking Sector Application Support at Devoteam?

As a Banking Sector Application Support at Devoteam, your main responsibilities include managing and resolving production incidents, monitoring the application's performance and infrastructure, ensuring compliance with established SLAs, and consistently improving procedures through automation. You'll also control application load capacity and manage backup data while conducting regular restoration tests.