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Business Analyst III

Job Title: Business Analyst
Location: Chicago, IL (Hybrid)
Employment Type: Full-Time

About Us:
DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.

Job Overview:
We are seeking a dynamic Business Analyst to join our Global Airline client's team. This role will focus on Digital Servicing in the AI space, managing multiple technology projects from concept to completion. The ideal candidate will be a leader capable of driving projects while managing details to deliver on-time and on-budget in a high-energy environment.

  • Organize and execute multiple scopes, from concept to completion, focusing on AI-driven digital servicing.
  • Create and implement precise management plans for each project, ensuring clear communication at all levels.
  • Conduct quality assurance evaluations at every development stage.
  • Develop user requirements for systems in production to maximize usability.
  • Collaborate with various business units (sales, finance, security, compliance) to develop necessary analysis and documentation.
  • Maintain systems processes, including monthly status reporting.
  • Author and update internal and external documentation, initiating and delivering requirements and documentation formally.
  • Perform daily system analytics to maximize effectiveness and troubleshoot problems.
  • Develop sustainable and productive relationships with partners for optimized system integration.
  • Respond to managerial and executive queries with supporting research and recommendations.

Required Skills & Experience:

  • Technical Degree or equivalent work experience in a related field.
  • Strong experience in analytics and systems development.
  • High proficiency with SQL language and database management.
  • Proven analytical abilities and experience generating process documentation and reports.
  • Excellent communication skills, able to translate data into actionable insights.
  • Experience with Business Objects and knowledge of ITIL Foundations.

Preferred Qualifications:

  • Proven track record of successful project management in a hybrid environment.
  • Strong vendor management, team leadership, and relationship management skills.
  • Ability to thrive in a fast-paced and high-energy environment.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst III, DMV IT Service

Meet DMV IT Service LLC, a leading IT consulting firm making waves since 2020! We’re on the lookout for an enthusiastic Business Analyst III to join our dynamic team, where you’ll play a crucial role in supporting some of the biggest names in the airline industry. As a Business Analyst III, you will focus on Digital Servicing in the AI space, managing diverse technology projects from inception to completion. Your responsibility will be to organize and oversee multiple project scopes, all while maintaining clear and effective communication at every level. In this energetic environment, you'll conduct quality assurance checks and develop user requirements that enhance system usability. Collaboration is key; you will work alongside various business units including sales, finance, and compliance, to ensure thorough analysis and documentation is carried out. You'll also be developing and maintaining system processes while keeping the gears of the company running smoothly with monthly status reports. Come prepared to tackle managerial and executive queries armed with data-driven insights and recommendations. If you have a technical degree, a strong background in analytics, SQL, and a flair for translating data into actionable insights, we’d love to meet you! Here at DMV IT Service LLC, we can’t wait to see how you can help us and our clients achieve new heights in their technology goals.

Frequently Asked Questions (FAQs) for Business Analyst III Role at DMV IT Service
What are the main responsibilities of a Business Analyst III at DMV IT Service LLC?

As a Business Analyst III at DMV IT Service LLC, your main responsibilities will include organizing and executing multiple technology projects focused on AI-driven digital servicing, creating management plans, conducting quality assurance evaluations, and developing user requirements for production systems. Additionally, you will collaborate with various business units to create thorough documentation and maintain regular system processes through status reporting.

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What qualifications are needed for the Business Analyst III position at DMV IT Service LLC?

To qualify for the Business Analyst III position at DMV IT Service LLC, a technical degree or equivalent work experience in a related field is required. Candidates should have strong experience in analytics, proficiency in SQL and database management, excellent communication skills, and a proven ability to generate process documentation and reports. Familiarity with Business Objects and knowledge of ITIL Foundations are preferred.

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How does the Business Analyst III role at DMV IT Service LLC contribute to project success?

The Business Analyst III at DMV IT Service LLC is pivotal in driving projects to success by managing the communications between teams, ensuring quality assurance at every development stage, and being responsible for the documentation and analysis required to support informed decision-making. This role ensures that projects are completed on time and within budget while meeting the goals of the Global Airline client's needs in the AI space.

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What skills are important for a Business Analyst III at DMV IT Service LLC?

Important skills for a Business Analyst III at DMV IT Service LLC include strong analytical abilities, proficiency with SQL, exceptional communication skills, and an ability to translate complex data into actionable insights. Moreover, experience in project management and relationship management are highly valued in this hybrid work environment.

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Is remote work an option for the Business Analyst III role at DMV IT Service LLC?

The Business Analyst III role at DMV IT Service LLC offers a hybrid work environment, which typically means a mix of remote and in-office work. This flexible approach allows employees to optimize their work-life balance while still engaging effectively with team members and fulfilling project requirements.

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Common Interview Questions for Business Analyst III
Can you describe your experience with SQL as a Business Analyst III?

When answering this question, highlight specific projects where you've utilized SQL to extract, analyze, or interpret data. Discuss how your SQL skills have contributed to problem-solving in previous roles, providing tangible examples of outcomes you've achieved using your data analysis skills.

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How do you ensure effective communication among team members during a project?

It's essential to emphasize your approach to communication. Discuss how you schedule regular check-ins, utilize project management tools to track progress, and encourage open dialogue among team members, ensuring everyone stays informed and aligned throughout the project lifecycle.

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What techniques do you use for quality assurance in your projects?

You might want to mention specific QA techniques you've employed, such as user acceptance testing (UAT), peer reviews, or using automated testing tools. Highlight your systematic approach to identifying potential issues and ensuring that deliverables meet established standards before deployment.

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How do you approach developing user requirements for a system?

Discuss your methodologies, such as conducting stakeholder interviews, surveys, or workshops to gather insights. Explain how you prioritize requirements based on stakeholder needs and project goals, contributing to a clear and comprehensive user requirement documentation process.

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What strategies would you implement to troubleshoot problems within a system?

Here, you should describe a systematic process for troubleshooting, such as defining the problem, gathering data, analyzing potential causes, and testing solutions. Provide an example of a time when you successfully diagnosed and addressed a system issue, highlighting your problem-solving skills.

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Can you explain your experience with vendor management?

When discussing vendor management, illustrate your experience in developing productive relationships, negotiating contracts, and ensuring that vendors meet performance expectations. Provide specifics about how you ensured alignment with organizational goals during your interactions with external partners.

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What methods do you use to maintain project timelines and budgets?

Describe your approach to project management, including tools and techniques you rely on, such as Gantt charts or agile methodologies, to track progress and manage resources. Discuss how you adjust and communicate any changes to the timeline or budget to all stakeholders.

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How do you handle high-pressure situations or tight deadlines in your role?

In your answer, emphasize your time management skills and your strategies for prioritizing tasks effectively when facing tight deadlines. Share examples from your past that demonstrate your ability to remain calm and focused under pressure while achieving project goals.

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How do you keep up with the latest trends and technologies in the IT field?

Here, you can express your commitment to ongoing learning through workshops, webinars, online courses, and participating in professional networks or communities. Mention any specific resources or strategies you rely on to stay informed about advancements in technology relevant to your role.

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What qualities make you a good fit for the Business Analyst III role at DMV IT Service LLC?

Reflect on the key requirements of the Business Analyst III position—communication skills, analytical abilities, and project management experience—while aligning your personal qualities, such as adaptability or a proactive mindset, with the company’s values. Providing specific examples will strengthen your case.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 26, 2025

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