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Assistant Manager(04959) - 807 South Olden Avenue

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance – Domino's Pizza is hiring bosses – more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

 

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 – 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(04959) - 807 South Olden Avenue, Domino's

If you’re ready to step up and take charge, Domino's Pizza is looking for an Assistant Manager at our location on 807 South Olden Avenue in Hamilton, New Jersey! Here, you'll have the chance to showcase your leadership skills and make a real impact every day. Your role is vital, as you're responsible for ensuring smooth operations during your shift—from managing inventory and cash control to putting a smile on each customer's face. With your knack for judgment and multitasking, you’ll lead the team to follow policies and procedures while being the role model they look up to. Plus, the fun and flexibility of working at Domino’s provides you with a stimulating work environment. It’s not just about pizza; it’s about creating exceptional customer experiences and working together as a team. And the best part? You have a clear path for advancement, as many of our successful franchise owners started as delivery drivers. Come join us, prove you’ve got what it takes, and help ensure that we remain the world’s best pizza delivery company. Apply today and take the first step towards a fulfilling career with Domino's Pizza!

Frequently Asked Questions (FAQs) for Assistant Manager(04959) - 807 South Olden Avenue Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities revolve around overseeing daily operations during your shifts, which include staff management, cost and inventory control, adherencing to company policies, and maintaining high standards of customer service. You'll be the one who sets the tone for the staff, ensuring that tasks are executed efficiently and that every customer leaves satisfied. Your role is crucial in creating an enjoyable work environment while driving profitability and marketing efforts.

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What qualifications are needed to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you'll need a mix of skills and experience. While prior management experience in a fast-paced environment can be helpful, it’s also important to highlight your ability to multitask, show leadership, and solve problems. Basic math skills for cash handling and inventory management are essential. Communication skills are equally vital, as you'll be working both with your team and customers. A strong work ethic and a passion for customer service will help set you apart!

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How does the advancement potential look for an Assistant Manager at Domino's Pizza?

Advancement opportunities for an Assistant Manager at Domino's Pizza are robust and well-structured. Many individuals who start as delivery drivers or crew members progress to management positions, and eventually, to franchise ownership. The company values internal promotions, and as you build experience and demonstrate leadership, you can move up the ladder to become a General Manager or even a Manager of Corporate Operations. There’s plenty of room for growth!

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What are the essential skills for succeeding as an Assistant Manager at Domino's Pizza?

Success as an Assistant Manager at Domino's Pizza requires a blend of technical and interpersonal skills. You must be able to manage time effectively, lead a team, and communicate clearly. Proficiency in operational tasks such as cash handling and inventory management is essential, along with the ability to train and motivate your team. Furthermore, multitasking without sacrificing quality service is key in maintaining the fast-paced environment typical of a pizza place.

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What does the work environment look like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and often bustling, which can be both rewarding and challenging. You'll find yourself in a team-oriented atmosphere where collaboration and communication are critical. While shifts can be fast-paced and demanding, the fun culture at Domino's promotes positivity and teamwork, making it an enjoyable place to work. Plus, you get to interact with customers every day, ensuring they leave with a smile on their faces!

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Common Interview Questions for Assistant Manager(04959) - 807 South Olden Avenue
How would you handle a conflict between team members in the store?

When faced with a conflict between team members, as an Assistant Manager, I would first listen to both sides of the story privately to understand their perspectives. Then, I would mediate a discussion between the two, encouraging open communication. It’s crucial to focus on finding a resolution that works for both parties while maintaining a positive team environment. My goal would be to promote teamwork and ensure that the issue doesn't affect overall store operations.

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Can you describe a time when you improved a process at work?

Certainly! In a previous role, I noticed that our order processing times were slower than expected during peak hours. I proposed changing our layout to create a dedicated space for incoming orders, streamlining the workflow. After implementing this change, our efficiency improved significantly, leading to quicker deliveries and increased customer satisfaction. I believe assessing and refining processes is vital in the fast-paced world of pizza delivery.

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What do you consider to be the most important quality for an Assistant Manager?

The most important quality for an Assistant Manager is the ability to lead by example. It’s crucial to demonstrate strong work ethic and commitment, as this sets the standard for the rest of the team to follow. Additionally, being approachable and fostering a positive work environment while managing tasks efficiently is key to keeping the team motivated and productive.

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How do you ensure that all policies and procedures are followed by your team?

To ensure that all policies and procedures are adhered to, I would conduct regular training sessions and create a clear set of guidelines accessible to all employees. Open communication also plays a critical role; I encourage team members to ask questions and express concerns about policies, thus fostering a culture of understanding and compliance. Leading by example also helps reinforce the importance of following them.

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How would you motivate your team during a busy shift?

Motivating the team during a busy shift involves recognizing and affirming their hard work. I would remind them of our goals, keep the atmosphere upbeat, and celebrate small wins throughout the shift—such as completing a challenging order or providing exceptional customer service. A bit of camaraderie, along with some friendly competition, can go a long way in boosting team morale on hectic days!

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What strategies do you use to achieve high customer satisfaction?

To achieve high customer satisfaction, I prioritize staff training and creating a customer-first culture. Encouraging team members to actively engage with customers, greet them warmly, and promptly address any issues is essential. I also regularly review customer feedback and adjust our processes based on comments, continuously striving to enhance the customer experience in every way possible.

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How do you manage time effectively during a fast-paced shift?

Managing time effectively during fast-paced shifts requires organization and prioritization. I make it a point to create a plan at the start of the shift, mapping out tasks according to urgency. Furthermore, delegating tasks clearly among team members helps ensure that we all know our responsibilities. Staying calm and focused, even amidst chaos, is key to keeping operations running smoothly.

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Describe a situation where you successfully handled customer complaints.

In a previous role, I encountered a situation where a customer was dissatisfied with their order’s delivery time. I listened to their concerns attentively and apologized for the inconvenience they experienced. I then offered a discount on their next order as a goodwill gesture, which turned their negative experience into a positive one. I’ve learned that customer complaints are opportunities to demonstrate exemplary service and build loyalty.

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What do you think is the most important aspect of teamwork in a busy store?

The most important aspect of teamwork in a busy store is effective communication. When team members can communicate clearly and quickly, it leads to smoother operations, especially during peak times. This includes sharing information about tasks, needs, and challenges. Additionally, supporting each other, sharing the workload, and maintaining trust and collaboration can make a significant difference in how the team performs.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I want to work as an Assistant Manager at Domino's Pizza because I admire the company’s commitment to its employees and customers alike. The ethos of teamwork and the culture of growth and advancement resonate with my personal values. I am excited about the opportunity to lead a team and to contribute to the success of a brand that is immensely loved in my community.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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