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Operations Team Lead

Job Description :

Job Title 

Plant Address:

Diageo Montgomery

7000 Celebration Way

Hope Hull, AL 36043

About us– External Job Adverts Only

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

 

About the Function:

Supply Chain and Manufacturing

To be used for the Job Profiles of: Customer Service Technical, Customs and Compliance, Logistics and Transport, Planning Warehouse Operations, Agriculture, Brewing, Distilling and Maturation, Engineering and Maintenance, Manufacturing Excellence, Packaging, Health and Safety, Quality Assurance, Research and Development, Supply Leadership, Brand Change

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.

About the role :

This role is constantly balancing multiple priorities across a number of lines and a large physical structure. There will be a lot of in the moment decision-making that takes place under pressure that affects safety, quality and production. Directly responsible for the overall performance of a shift or that of multiple lines. This role directly manages up to 15 to 25 operators/mechanics across multiple lines.

Purpose of Role:

  • Responsible for managing the day to day production requirements across multiple lines including safety, quality, coordinating staffing assignments, safety activities and departmental budget activities.
  • Provide business leadership to ensure that team meets or exceeds Manufacturing Excellence critical metrics.
  • Drive continuous improvement and total employee engagement in critical success areas by empowering employees to apply Manufacturing Excellence tools and techniques.
  • Optimize efficiencies and reduce labor costs as well as improving through puts while minimizing labor use

Role Responsibilities:

  • Supervisory responsibilities are in accordance with company policy and applicable laws. Responsibilities include: training employees; planning, assigning, and directing work; appraising performance; rewarding, disciplining, and motivating employees; addressing complaints, resolving conflict, solving problems, scheduling vacations, and verifying payroll sheets.
  • Ensure efficient production is achieved and standards are met. Optimize safety, quality, production, and cost objectives through employee involvement and team building approach to root cause problem solving and continuous improvement
  • Manage the planning and implementation of key initiatives to improve bottling/warehousing operations.
  • Ensure production databases are properly maintained and information applied for continuous improvement
  • Support all safety and food safety audits and responsible for all corrective action items are completed and all bottling workers understand the goals.
  • Generate ideas and implement changes in processes and use of equipment to increase efficiency, improve safety and quality, reduce costs, and improve employee morale.
  • Adheres to critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
  • Relentlessly seeks, shares and embraces ideas and best processes in and outside the Company and embraces change introduced by others.
  • Builds and maintains relationships that motivate, guide, and/or reinforce the breakthrough performance of others toward goal accomplishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
  • Follow Good Manufacturing Procedures (GMP), perform tasks per the Master Sanitation Schedule (MSS) and follow general housekeeping guidelines and rules for Food Safety Regulations. Keep area updated with 5S.

Experience / skills required:

  • 4 year Bachelors Degree, preferably in Engineering
  • Experience in high speed bottling plant/warehousing operation in a best in class manufacturing environment with GMPs and/or a highly regulated best in class industry
  • Thorough working knowledge and demonstrated expertise in all areas of high speed bottling activities, including machine operations, changeovers, start-up, shut-down, package quality
  • Proven ability to effect change within a manufacturing environment through diagnosing, designing and implementing solutions
  • Knowledge of TTB and State regulations pertaining to the production of alcohol beverages is a plus
  • Manufacturing Excellence experience, such as 5S, Center-lining, SMED

Flexible Working Statement: 

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.  

 

Rewards & Benefits Statement:

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

· [Recruiter to list relevant market/region benefits].

 

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :

Regular

Primary Location:

Off Site Alabama

Additional Locations :

Job Posting Start Date :

2025-04-15

Salary Range:

Minimum Salary:

$73388

Maximum Salary:

$122313

At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others.  (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.)  The salary range displayed is the salary range for the role’s primary location.

Average salary estimate

$97850.5 / YEARLY (est.)
min
max
$73388K
$122313K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Team Lead, Diageo

Diageo is seeking an enthusiastic and skilled Operations Team Lead to join our bustling plant located in Montgomery, Alabama. As a world-leading premium drinks company with a diverse portfolio of over 200 brands, we aim to bring joy to consumers through our innovative products. In this pivotal role, you'll be balancing multiple priorities across different lines in a dynamic environment. You will oversee a team of 15 to 25 operators and mechanics, ensuring that safety, quality, and production standards are met flawlessly. Your day-to-day responsibilities will include managing staffing assignments, coordinating safety activities, and optimizing efficiencies to lower labor costs while enhancing throughput. This role also involves fostering a culture of continuous improvement and employee engagement by encouraging your team to adopt Manufacturing Excellence tools and strategies. You’ll be the key decision-maker during critical moments, ensuring our operations run smoothly and efficiently. Collaborating closely with other teams, you will help implement important initiatives to enhance bottling and warehousing operations while maintaining high safety standards. If you’re passionate about manufacturing and supply chain excellence and ready to make a significant impact within an inclusive culture, then this position is a perfect fit for you. Let’s celebrate success together at Diageo!

Frequently Asked Questions (FAQs) for Operations Team Lead Role at Diageo
What are the key responsibilities of the Operations Team Lead at Diageo?

The Operations Team Lead at Diageo is responsible for overseeing multiple production lines and managing a team of 15 to 25 operators and mechanics. Key responsibilities include ensuring safety, quality, and production goals are met, conducting training, planning staffing assignments, and implementing initiatives to improve operational efficiency.

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What qualifications are required for the Operations Team Lead position at Diageo?

To qualify for the Operations Team Lead position at Diageo, candidates should possess a 4-year Bachelor's degree, preferably in Engineering. They should have experience in a high-speed bottling plant and a strong understanding of GMPs. Additional knowledge regarding TTB regulations is a plus.

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How does the Operations Team Lead contribute to team performance at Diageo?

The Operations Team Lead contributes to team performance by providing leadership, motivating the staff, and implementing continuous improvement strategies. By fostering an inclusive culture and encouraging team involvement, they ensure that manufacturing excellence metrics are consistently exceeded.

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What skills are essential for success as an Operations Team Lead at Diageo?

Essential skills for success as an Operations Team Lead at Diageo include strong leadership abilities, problem-solving skills, and proficiency in manufacturing processes. Contractors should also be knowledgeable about safety standards, quality measures, and have experience working in regulated environments.

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What does Diageo offer in terms of career development for Operations Team Leads?

Diageo is committed to career development for Operations Team Leads by providing coaching, training opportunities, and the possibility of advancement within the company. The inclusive culture also encourages employee input in improving processes and operational success.

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Common Interview Questions for Operations Team Lead
Can you describe your experience with overseeing production lines in a manufacturing setting?

In my previous roles, I've successfully managed several production lines, coordinating the activities of operators and maintenance staff to ensure safety, quality, and efficiency goals were met. I emphasized teamwork and communication, which enabled us to achieve and often exceed our production targets.

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How do you handle conflicts amongst team members in a high-pressure environment?

I prioritize open communication and actively listen to all parties involved. By facilitating a calm discussion, I gather insights to resolve the conflict amicably. I focus on finding a solution that meets the team’s objective while maintaining a positive working atmosphere.

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What strategies do you use to drive continuous improvement in manufacturing processes?

My strategy involves regularly analyzing production data to identify areas for improvement. I engage my team in brainstorming sessions, empowering them to share ideas and solutions. Implementing lean methodologies like 5S helps in streamlining processes and reducing waste effectively.

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Describe a challenge you've faced in a previous manufacturing role. How did you overcome it?

A significant challenge I faced was a production line breakdown that threatened our output schedule. I quickly organized a troubleshooting team, assessed the equipment issues, and communicated openly with all stakeholders. With rapid adjustments and a collaborative approach, we had the line operational again within hours.

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What is your approach to ensuring safety and compliance in production?

Ensuring safety and compliance starts with thorough training for all employees on safety protocols and regulations. I conduct regular audits and safety meetings to reinforce these practices and encourage reporting of unsafe conditions without fear. This proactive approach cultivates a safety-first culture.

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How do you measure the success of your team?

I measure my team's success through key performance indicators (KPIs) such as production efficiency, quality metrics, and employee engagement scores. Regular performance evaluations and feedback sessions allow us to celebrate achievements and identify areas for growth together.

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How do you prioritize tasks and manage time effectively in a fast-paced environment?

I prioritize tasks based on urgency and impact on operations. I use digital tools for scheduling and regularly communicate with my team to align on priorities. This transparency allows us to tackle impending deadlines collaboratively and efficiently.

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What is your experience with implementing manufacturing excellence tools?

I have extensive experience with manufacturing excellence tools such as SMED and 5S. For instance, I successfully led a project that reduced changeover times by employing SMED techniques, which directly improved our production throughput.

Join Rise to see the full answer
How do you ensure that your team has the necessary skills for their roles?

I assess skill gaps through performance reviews and direct observation. Based on that assessment, I implement tailored training programs and mentorship opportunities to ensure that every team member has the necessary skills and resources to excel in their roles.

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What steps do you take to foster a positive work environment?

Fostering a positive work environment starts with building relationships based on trust and respect. I encourage open communication, recognize achievements, and support work-life balance, contributing to a motivated and cohesive team dynamic.

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Full-time, on-site
DATE POSTED
April 17, 2025

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