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Customer Service Rep(04112) - 1000 E. King Ave. Unit #1

Job Description

Overview:

You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!Duties & Responsibilities:


We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.

Your job responsibilities would include (but are not limited to):



•Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
•Operating the cash register and collecting payment from customers.
•Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
•Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
•Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
•Other duties as assigned.

What are we looking for?

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
•Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
•The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
•Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
•You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you!

Additional Information

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.


In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.


Sudden changes in temperature in work area and while outside.


Fumes from food odors.


Exposure to cornmeal dust.


Cramped quarters including walk-in cooler.


Hot surfaces/tools from oven up to 500 degrees or higher.


Sharp edges and moving mechanical parts.


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.


Depth perception.


Ability to differentiate between hot and cold surfaces.


Far vision and night vision for driving.


TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.



PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing


Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.


Walking for short distances for short durations


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Sitting:


Paperwork is normally completed in an office at a desk or table


Lifting:


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.


Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.


Cases are usually lifted from floor and stacked onto shelves up to 72 high.


Carrying:


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.


Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.


Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


During delivery, carry pizzas and beverages while performing walking and climbing duties.


Pushing:


To move trays which are placed on dollies.


A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.


Trays may also be pulled.


Climbing:


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

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Average salary estimate

$30000 / YEARLY (est.)
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$25000K
$35000K

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What You Should Know About Customer Service Rep(04112) - 1000 E. King Ave. Unit #1, Domino's

Are you ready to join the team at Domino's Pizza as a Customer Service Representative? Located at 1000 E. King Ave. Unit #1 in Kingsland, GA, this job is not just a job—it's an opportunity to work in a fun, energetic environment where customer satisfaction is the top priority. Imagine greeting customers with a warm smile while taking their orders, operating a cash register, and honing your pizza-making skills, all while collaborating with a great team! We’re looking for someone who thrives in a fast-paced atmosphere and can deliver exceptional service even during the busiest hours. At Domino's, we believe in flexibility, which means you’ll be able to juggle this role alongside your studies, social life, or even as a secondary job. You don’t need to have prior experience; we’ll train you on everything! What’s essential is your friendly attitude, willingness to work when needed, and being a reliable team player. Plus, with opportunities for growth into management, you could pave your path to a rewarding career while enjoying the support of your fellow team members. Whether you’re just looking for a fun part-time gig or a stepping stone to bigger things, Domino's is the place for you to shine and develop those essential skills to carry into your future. Are you ready to join us and make a delicious impact? Let’s get started on your journey today!

Frequently Asked Questions (FAQs) for Customer Service Rep(04112) - 1000 E. King Ave. Unit #1 Role at Domino's
What are the responsibilities of a Customer Service Representative at Domino's Pizza?

At Domino's Pizza, a Customer Service Representative is responsible for providing excellent customer service, greeting customers, taking orders with a smile, operating the cash register, and ensuring the restaurant is clean and welcoming. Additionally, you will be making pizzas accurately according to recipes and portion sizes while maintaining compliance with baking procedures.

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What qualifications do I need to become a Customer Service Representative at Domino's Pizza?

To apply for the Customer Service Representative position at Domino's Pizza, you need to be at least 16 years old. While prior experience is not necessary as thorough training will be provided, having a friendly personality, strong communication skills, and the ability to work effectively in a team are essential qualities for success in this role.

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What kind of work environment can I expect as a Customer Service Representative at Domino's Pizza?

Working as a Customer Service Representative at Domino's Pizza means being part of a vibrant and dynamic environment. You'll be on your feet most of the time working with a supportive team, serving delicious food, and interacting with a diverse customer base. The atmosphere is fast-paced, especially during peak hours, but it's also filled with opportunities for fun and camaraderie.

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Does Domino's Pizza offer flexible scheduling for Customer Service Representatives?

Yes, Domino's Pizza offers flexible scheduling for Customer Service Representatives. This job is ideal for those who want to manage their time around school or other commitments. While you will need to be available to work during busy shifts—including evenings and weekends—efforts are made to accommodate your availability.

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Are there growth opportunities for Customer Service Representatives at Domino's Pizza?

Absolutely! Working at Domino's Pizza as a Customer Service Representative can open the door to numerous advancement opportunities. Many team members grow into management roles or take on additional responsibilities as they gain experience and demonstrate their skills. Your career path can start here and lead to exciting possibilities!

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Common Interview Questions for Customer Service Rep(04112) - 1000 E. King Ave. Unit #1
What makes you a good fit for the Customer Service Representative position at Domino's Pizza?

To answer this question effectively, highlight your communication skills, ability to work in a fast-paced environment, and your understanding of teamwork. Share specific examples of experiences where you successfully interacted with customers or worked as part of a team, emphasizing your positive attitude and willingness to contribute.

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How would you handle a difficult customer at Domino's Pizza?

When responding to this question, emphasize your conflict resolution skills. Describe a calm and professional approach where you listen to the customer’s concerns, empathize with their situation, and offer solutions. Mention the importance of maintaining a positive attitude and ensuring customer satisfaction.

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Can you give an example of when you worked successfully in a team?

In your response, provide a specific example that demonstrates your collaboration skills. Talk about the project or situation, your role in the team, the dynamics involved, and how your teamwork led to a positive outcome. Highlight your communication and support that contributed to the group's success.

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What do you think is the most important quality for a Customer Service Representative?

When asked this question, consider mentioning qualities such as empathy, patience, and effective communication. Discuss how these qualities ensure positive customer experiences and contribute to a welcoming and efficient work environment at Domino's Pizza.

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How do you prioritize tasks during busy shifts at Domino's Pizza?

Answer by outlining your strategies for multitasking and prioritization, such as assessing customer needs, organizing tasks based on urgency, and staying calm under pressure. Provide an example of a previous experience where you successfully juggled multiple tasks while maintaining quality service.

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Why do you want to work at Domino's Pizza?

In your response, express your enthusiasm for pizza and the company culture. Discuss specific reasons such as the fun atmosphere, flexible scheduling, opportunities for growth, and your desire to contribute positively to the team and customer experience.

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How would you ensure accurate order-taking when interacting with customers?

Your answer should focus on your attention to detail and active listening skills. Discuss strategies like repeating orders back to customers for confirmation, asking clarifying questions, and ensuring you follow the restaurant's procedures to maintain high accuracy in taking orders.

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What steps would you take to maintain cleanliness in the restaurant?

When answering, you can outline a routine of regular cleaning and organizing tasks that can be done during shift transitions. Mention the importance of keeping the workspace tidy for food safety and creating a positive customer impression at Domino's Pizza.

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How do you handle stress during peak hours at Domino's Pizza?

Describe your method for managing stress, such as focusing on the task at hand, maintaining good communication with your team, and taking deep breaths to stay composed. Sharing a specific stressful experience and how you handled it can also strengthen your answer.

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Do you have any questions for us about the Customer Service Representative role?

This is a great opportunity to ask insightful questions that show your interest in the role, such as inquiries about training programs, team dynamics, and future growth opportunities within the company. This can leave a positive impression and demonstrate your proactive engagement.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
January 2, 2025

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