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Customer Service Rep(07303) - 5000 W State St - job 1 of 2

Job Description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

 

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

 

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

As part of our crew, your responsibilities will include:

  • Operating all equipment.
  • Stocking ingredients from delivery area to storage, work area, walk-in cooler.
  • Preparing products
  • Receiving and processing telephone orders.
  • Taking inventory and completing associated paperwork.
  • Cleaning equipment and facility approximately daily.

 

We offer flexible scheduling and competitive wages for all team members.

 

Domino's is an equal opportunity employer.

 

 

Requirements

Must be 16 years of age or older

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Company Information

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(07303) - 5000 W State St, Domino's

Are you ready to join an exhilarating team at Domino's Pizza as a Customer Service Rep? Based at our welcoming location on 5000 W State St, Boise, ID, this position is more than just a job; it’s an opportunity to bring joy to hungry customers by ensuring they receive their pizzas with a smile. Imagine being part of a group that thrives during the busy hours of dinner time and late-night cravings! Whether you're looking for part-time work to fit around your studies or a full-time gig, we've got you covered with flexible scheduling that suits your lifestyle. As a Customer Service Rep, you'll be at the forefront of our operations, handling everything from receiving and processing telephone orders to preparing delicious pizzas that keep our customers coming back for more. You'll even get to handle our equipment and help keep our facility sparkling clean! It's not just about the job; it's about being part of something special. At Domino's, we truly value our team members, and we provide numerous opportunities for growth, whether it's moving into management or stepping into other roles within our fast-growing company. If you've got a friendly attitude and a can-do spirit, we want you to be part of our pizza family. Join us, and let’s make every moment a delicious one together!

Frequently Asked Questions (FAQs) for Customer Service Rep(07303) - 5000 W State St Role at Domino's
What are the main responsibilities of a Customer Service Rep at Domino's Pizza?

As a Customer Service Rep at Domino's Pizza, your main responsibilities include operating equipment, taking telephone orders, preparing products, stocking ingredients, and maintaining cleanliness in the work environment. You will be key to ensuring efficient service in our fast-paced setting.

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What qualifications do I need to become a Customer Service Rep at Domino's Pizza?

To become a Customer Service Rep at Domino's Pizza, you need to be at least 16 years old, possess strong verbal and written communication skills, and be able to accurately perform basic math. You must also show good motor coordination and be capable of operating a computer or touch screen effectively.

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Is previous experience required for the Customer Service Rep position at Domino's Pizza?

No prior experience is required to become a Customer Service Rep at Domino's Pizza. We are looking for individuals with a positive attitude and people skills, as we provide comprehensive training to help you excel in your role.

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How flexible are the working hours for a Customer Service Rep at Domino's Pizza?

Working hours for a Customer Service Rep at Domino's Pizza are very flexible. We offer shifts that cater to various schedules, making it easy for you to balance work with school or other commitments, whether you’re looking for part-time or full-time work.

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What growth opportunities are available for a Customer Service Rep at Domino's Pizza?

At Domino's Pizza, there are extensive growth opportunities for Customer Service Reps. Many team members progress into management roles or explore other areas within the company, thanks to our fast-paced environment and supportive team culture.

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Common Interview Questions for Customer Service Rep(07303) - 5000 W State St
How would you handle a difficult customer as a Customer Service Rep?

When handling a difficult customer, it’s important to listen actively to their concerns, empathize with their situation, and strive for a resolution that satisfies them. Showing respect and ensuring good communication is key.

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What would you do if you made a mistake on an order?

If I made a mistake on an order, I would acknowledge the error, apologize to the customer, and work swiftly to correct the situation. Ensuring customer satisfaction is always my top priority.

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Can you describe a time when you worked successfully as part of a team?

In my previous role, I collaborated with my team to meet high-pressure demands during peak hours. We communicated effectively and supported each other, which led to our success in providing exceptional service.

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Why do you want to work at Domino's Pizza as a Customer Service Rep?

I want to work at Domino's Pizza because I admire the company’s commitment to teamwork and customer satisfaction. I believe my friendly demeanor and strong people skills align well with your values.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks based on urgency and the overall operation flow. I always ensure to keep customer service as my top focus while effectively managing my time on preparing orders.

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What do you think is the most important quality for a Customer Service Rep?

The most important quality for a Customer Service Rep at Domino's Pizza is strong communication skills. It’s essential to clearly convey information and effectively assist customers with their orders.

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How comfortable are you with using technology, such as the point-of-sale system?

I am very comfortable using technology, including point-of-sale systems. I adapt quickly to new software and am eager to learn any specific tools used by Domino’s Pizza.

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How would you respond if you had a high volume of orders to manage?

In high-volume situations, I would stay focused, maintain a steady work pace, and communicate with my teammates to ensure efficient order processing. Teamwork is crucial for meeting demand.

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What strategies do you use to ensure accuracy when taking orders?

To ensure accuracy when taking orders, I always repeat the details back to the customer. This minimizes errors and helps to confirm their requests before finalizing the order.

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How can you contribute to maintaining a positive work environment at Domino's Pizza?

I contribute to maintaining a positive work environment by promoting teamwork, offering help to colleagues when needed, and always encouraging a friendly atmosphere that puts customer satisfaction first.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
April 12, 2025

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