Customer Service Rep(01212) - 2015 N Larch St - job 1 of 2

As a Customer Service Rep at Domino’s in Lansing, you will be responsible for preparing high-quality pizzas, managing orders with speed and precision, ensuring exceptional customer service, and maintaining a clean workspace. Your role will be pivotal in providing a fantastic experience for our customers, whether they’re dining in or taking their meals to go.

To excel as a Customer Service Rep at Domino's, you should bring exceptional communication skills, teamwork, and a strong dedication to customer service. Experience in a fast-paced environment, ability to multitask efficiently, and a readiness to learn are also highly desired qualities that will help you succeed in this role.

The minimum age requirement to work as a Customer Service Rep at Domino's in Lansing is 16 years old. This provides a great opportunity for younger candidates looking to kickstart their careers in a fun and dynamic environment.

Employees at Domino's enjoy a variety of benefits including flexible work schedules, daily access to earned wages, employee discounts on food, and a fun work culture. Additionally, there are opportunities for career advancement and available health, dental, and vision insurance.

Domino's is committed to the career development of its employees. As a Customer Service Rep, you'll have access to ongoing training and development programs that can help you grow professionally. There are ample opportunities for advancement within the company, paving the way for your future success.

When faced with a difficult customer, it’s important to remain calm and empathetic. Listen actively to their concerns, acknowledge their feelings, and offer a solution that aligns with company policy. It's all about ensuring the customer feels heard and valued.

Excellent customer service means going above and beyond to meet customer needs and providing a positive experience. It involves being friendly, responsive, and proactive in addressing inquiries or issues to ensure satisfaction.

In a team setting, I focus on open communication and collaboration. For example, during busy rush hours, I make it a point to check in with my teammates to ensure everyone is supported, whether that means helping with food preparation or managing customer orders.

When things get busy, I prioritize by tackling the most time-sensitive tasks first, such as fulfilling customer orders promptly. I also stay organized and maintain a clear line of communication with my team to ensure everyone is on the same page.

What I enjoy most about working in customer service is the daily interaction with different people. I love being able to bring a smile to someone’s day and making their experience enjoyable, which can often keep me motivated even during challenging shifts.

I maintain quality while working quickly by following established methods and staying focused on my tasks. I consistently check my work and ensure I'm meeting the established standards, which minimizes errors and keeps customers happy.

I want to work as a Customer Service Rep at Domino’s because I appreciate the company culture, the emphasis on employee growth, and my passion for delivering great customer experiences in a fun, lively environment.

To ensure cleanliness and safety, I follow all health guidelines, keep my workspace organized, and assist my teammates in maintaining a sanitary environment. Regularly sanitizing surfaces and adhering to food safety protocols is essential.

My customer service philosophy revolves around treating every customer with respect, empathy, and professionalism. I strive to exceed their expectations and foster loyalty through positive interactions.

I find motivation in the adrenaline of high-pressure situations, knowing that each completed order contributes to customer satisfaction. Being part of a team that’s achieving our goals together always drives me to perform my best.