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Meter Health Manager

Job Description

Are you a natural leader with the ability to inspire, include, and motivate teams to achieve exceptional results?

If so, we’re looking for a Meter Health Manager to join our team here at EDF!

The Opportunity…


As a Meter Health Manager, you’ll take the lead in driving performance and innovation within our Meter Health team. Your focus will be on ensuring proactive, end-to-end monitoring of meters across our Supply and MOP portfolios, identifying and resolving any irregularities swiftly and effectively. You’ll play a key role in scaling operations, leveraging data, automation, and cutting-edge technology to deliver smarter, more efficient solutions.

Pay, benefits and culture

Alongside a salary starting from £35,600, potential to earn 5% bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

What you’ll be doing

As a Meter Health Manager, you’ll lead your team to deliver exceptional value and collaborative customer experiences, identifying the best ways to support and incentivise them. With a focus on continuous improvement, you’ll integrate data, automation, and technology into daily operations to boost scalability, accuracy, and efficiency.

You’ll be hands-on in the day-to-day running of the Metering business, applying your operational knowledge to enhance performance and deliver compliant, high-quality customer outcomes. Flexibility will be key as you support your team through change, adapt to evolving responsibilities, and step into service delivery when needed.

You’ll ensure consistency across multiple geographies, aligning regional operations to maintain coherence. By meeting agreed OPEX targets and working closely with the wider EBS leadership community, you’ll contribute to the financial success and ongoing competitive edge of the metering operation.

Who you are

People Leadership

  • A strong advocate for empowerment, encouraging local decision-making and coaching team members to succeed
  • A proven people leader with excellent coaching, development, and communication skills, fostering collaboration and enabling teams to meet objectives

Operational Expertise

  • Experience delivering compliance within a regulatory framework
  • A passion for data excellence and a track record of achieving outstanding operational results
  • A mindset focused on operational excellence and scalable, efficient growth
  • Confident in building and managing relationships with customers and stakeholders at all levels, with strong influencing skills

General Leadership

  • Excellent planning and organisational skills, with the ability to turn strategy into clear objectives and team priorities
  • Ability to think creatively, challenge norms, and address emerging business risks
  • Proven resilience and experience leading large teams through rapid change
  • A hands-on, can-do attitude, with a willingness to step into the day-to-day when needed

Closing date for applications: 20.04.2025
Location: Exeter/Home working

Additional Information

Success is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.

Average salary estimate

$45645 / YEARLY (est.)
min
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$45645K
$45645K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Meter Health Manager, EDF UK

Are you ready to step into a leadership role that encourages innovation and teamwork? The Meter Health Manager position at EDF in Exeter, UK, is perfect for those who thrive in a dynamic environment. You'll take charge of our Meter Health team, ensuring that we monitor meters across our Supply and MOP portfolios proactively. Your days will be filled with exciting challenges as you identify and resolve any irregularities, making a genuine impact on performance and efficiency. As part of our commitment to creating smarter solutions, you'll leverage data and cutting-edge technology, all while working with an incredible team. Besides a competitive salary starting from £35,600, you will also enjoy a potential 5% bonus, 28 days of holiday, and an impressive pension scheme. It’s our goal to support you with benefits that cater to your needs, from enhanced parental leave to health insurance and even gym memberships. At EDF, we believe in flexibility—whether you're in the office, on-site, or working from home, we strive to create a comfortable environment that fosters collaboration and inclusivity. We’re committed to building a diverse workforce that reflects our community and encourages everyone to thrive. In your role as Meter Health Manager, you’ll not only drive performance but also inspire and empower your team to succeed. We believe that personal success is unique to everyone and will support your journey to achieve your professional goals. Ready to make a difference while working toward Net Zero? Join us today!

Frequently Asked Questions (FAQs) for Meter Health Manager Role at EDF UK
What are the main responsibilities of a Meter Health Manager at EDF?

As a Meter Health Manager at EDF, your main responsibilities include driving performance and innovation within the Meter Health team, ensuring proactive monitoring of meters, identifying and resolving irregularities, and integrating data and technology into daily operations. You will also lead your team to deliver exceptional customer experiences and work towards achieving operational excellence.

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What qualifications are required for the Meter Health Manager position at EDF?

To qualify for the Meter Health Manager role at EDF, candidates typically need experience in delivering compliance within a regulatory framework, along with a passion for data excellence. Leadership skills in coaching and development, excellent communication abilities, and operational expertise are also important to successfully lead the Meter Health team.

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How does EDF support professional development for Meter Health Managers?

EDF is committed to personal success and offers various forms of professional development for Meter Health Managers, including coaching, mentorship, and opportunities to engage in continuous improvement initiatives. Moreover, the company values a diverse and inclusive work environment, which enhances team collaboration and personal growth.

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What benefits can a Meter Health Manager expect at EDF?

In addition to a competitive salary and potential bonuses, a Meter Health Manager at EDF can enjoy a comprehensive benefits package, including 28 days of holiday, a market-leading pension scheme, health insurance, and perks like gym memberships and season ticket loans, all aimed at supporting your well-being and work-life balance.

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What is the company culture like at EDF for a Meter Health Manager?

The company culture at EDF for a Meter Health Manager is inclusive, collaborative, and focused on equity and diversity. Employees are encouraged to bring their authentic selves to work, and the organization offers a flexible working environment to accommodate individual needs. EDF also emphasizes teamwork and celebrates successes, fostering a sense of community among its employees.

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Common Interview Questions for Meter Health Manager
Can you describe your experience with data management in a metering context?

When answering this question, highlight specific experiences you've had managing metrics and data integrity in your previous roles. Emphasize any tools or technology you used to analyze data and how you applied insights to improve performance. Showcase your understanding of compliance within a regulatory framework.

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How do you motivate your team to achieve high performance?

In your response, share techniques you've employed to inspire and empower your team, such as setting clear objectives, recognizing achievements, and fostering a collaborative environment. Discuss your coaching style and how you adapt to different team member needs.

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Describe a time when you resolved a significant issue in operations.

Prepare an example of a challenging operational issue you faced. Emphasize your analytical thinking and problem-solving skills by discussing how you identified the root cause and the steps you took to resolve it effectively. Highlight the positive outcome of your actions.

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What role does technology play in your approach to meter health management?

In your answer, discuss specific technologies or tools you have implemented or would like to implement to enhance meter health operations. Illustrate how you leverage these technologies to improve accuracy, efficiency, and scalability in your team's performance.

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How do you handle change in a fast-paced environment?

Respond by detailing your adaptability and resilience in the face of change. Provide examples of how you've successfully managed transitions in prior roles while maintaining team morale and focusing on achieving objectives. Describe your proactive approach to challenging situations.

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How do you ensure compliance with regulatory standards in meter operations?

When responding, highlight your understanding of the relevant regulatory requirements for metering. Discuss methodologies you utilize to ensure compliance, including regular audits, training for your team, and collaboration with regulatory bodies to stay updated on changes.

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What strategies do you use to develop your team's skills and capabilities?

Share your approach to mentoring and coaching team members. Highlight any training programs or resources you've encouraged your team to pursue and how those contribute to their professional growth while enhancing the team's overall performance.

Join Rise to see the full answer
How would you approach scaling operations within the Meter Health team?

In your answer, discuss strategies you would employ to scale operations effectively. Consider mentioning data-driven decision-making, building strong relationships with stakeholders, and maintaining open lines of communication as key elements in your approach.

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What is your understanding of the importance of diversity and inclusion in a team?

Communicate your belief in the value of diverse viewpoints, backgrounds, and experiences in driving innovation and success. Share examples of how a diverse team has contributed positively to outcomes in your previous experiences.

Join Rise to see the full answer
How do you prioritize tasks for your team?

Explain your approach to prioritization, which may include setting clear objectives, understanding the urgency and impact of tasks, and aligning team efforts with the larger organizational goals. Provide examples of how you have successfully managed priorities in past roles.

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DATE POSTED
April 21, 2025

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