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Instructional Support Specialist

About ELVTR

ELVTR is a premier online education platform offering live courses taught by top executives from globally recognized companies. We are redefining online education by delivering elite-level learning experiences and innovative courses designed for career growth.

As we continue to expand, we are looking for an Instructional Support Specialist to join our Instructional Design Team. 

This is a full-time remote position open to candidates based anywhere in Ukraine.

Position Overview:

We are seeking an Instructional Support Specialist to join our dynamic team at ELVTR. This role is perfect for a detail-oriented, organized, and proactive individual looking to make an impact in online education. As an Instructional Support Specialist, you will play a critical part in preparing, maintaining, and enhancing our course materials, working closely with Instructional Designers and instructors to ensure smooth content delivery. This entry-level position offers a unique opportunity to grow within the company, with a potential path to become an Instructional Designer based on performance and dedication.

This job is for you if you are:

  • A highly organized individual with strong project and time management skills.
  • Fluent in English
  • An energetic, friendly, and easy-going person who thrives in a collaborative environment.
  • A quick thinker with a high level of cognitive ability to grasp diverse topics and effectively support content organization.
  • Motivated to grow in the field of instructional design and eager to learn from experienced professionals.

Key Responsibilities:

  • Course Material Preparation: Assist in creating and organizing course materials, such as slide decks and assignment templates, ahead of course launches.
  • Milestone Tracking: Monitor key project milestones and deadlines to ensure all tasks are completed on schedule.
  • Onboarding Support: Help instructional designers onboard new instructors, coordinating documentation and facilitating smooth transitions.
  • Content Organization: Maintain well-organized syllabus drafts, course structures, and assignment details for easy access and updates.
  • Communication Management: Serve as a liaison between instructors and instructional designers, keeping communication clear and consistent.
  • LMS Support: Collaborate with content curators to ensure all course materials (e.g., links, slides, and assignments) are uploaded to the Learning Management System (LMS) in a timely manner.
  • Query Handling: Assist in managing instructor and student questions related to course logistics and troubleshooting.
  • Documentation Maintenance: Keep course development databases and records up to date and well-organized.
  • Course Rerun Assistance: Track rerun schedules and help update materials as needed for future sessions.
  • Process Improvement: Identify opportunities to streamline processes and enhance efficiency in course management and preparation.
  • Proficiency in English 
  • Strong organizational and time management skills.
  • A proactive attitude and a willingness to take initiative
  • Enthusiasm for online education and a desire to grow within the field of instructional design.
  • Friendly and approachable demeanor.
  • A natural curiosity and eagerness to learn.
  • Familiarity with Learning Management Systems (LMS) or online course delivery is a bonus.

What we offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits, including gym membership reimbursements, mental health support, generous vacation, and complimentary access to all ELVTR courses.
  • A flexible remote work environment with a schedule that fits your needs.
  • Clear opportunities for career advancement and professional development.

Why Join ELVTR:

  • Work in an environment that values creativity, experimentation, and collaboration.
  • Play a key role in shaping the future of online education.
  • Access ongoing learning opportunities and career development resources.

Join Us:

If you’re ready to be a part of creative environment, apply now.

Due to the high volume of applications, we will only contact candidates selected for the next steps. We appreciate your interest and look forward to reviewing your application.

ELVTR is committed to equal opportunity employment and fostering a diverse, inclusive work environment, whether you join us as an employee or a contractor.

What You Should Know About Instructional Support Specialist, Elvtr

At ELVTR, we are excited to announce an opening for an Instructional Support Specialist! As a leading online education platform that offers live courses taught by top executives from recognized global companies, we are revolutionizing the online learning experience. If you are detail-oriented, highly organized, and thrive in a collaborative atmosphere, this full-time remote position could be your perfect fit! As an Instructional Support Specialist, you will work alongside our talented Instructional Design Team to prepare, maintain, and enhance course materials, ensuring a seamless learning experience for our students. You will assist in creating course materials, tracking project milestones, onboarding new instructors, and managing relationships between instructors and support teams. In this role, you will have a great opportunity to grow your skills and potentially transition into an Instructional Designer role in the future. At ELVTR, we offer competitive salaries, comprehensive benefits, and a flexible work environment that caters to your lifestyle. Join us in shaping the future of online education!

Frequently Asked Questions (FAQs) for Instructional Support Specialist Role at Elvtr
What are the key responsibilities for the Instructional Support Specialist at ELVTR?

As an Instructional Support Specialist at ELVTR, you will be responsible for preparing course materials, monitoring project milestones, helping onboard instructors, maintaining organized content, and serving as a communication bridge between instructors and instructional designers. Additionally, you will assist in managing course-related queries and ensure that all learning materials are properly uploaded to our Learning Management System, meeting deadlines for course launches.

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What qualifications do I need to apply for the Instructional Support Specialist position at ELVTR?

To apply for the Instructional Support Specialist role at ELVTR, you should possess strong organizational and time management skills, be fluent in English, and show enthusiasm for online education. Ideal candidates are friendly, proactive, and eager to learn, with a willingness to take initiative and explore the field of instructional design further. Previous experience with Learning Management Systems (LMS) is a plus but not necessary.

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Can the Instructional Support Specialist position at ELVTR lead to career advancement?

Absolutely! The Instructional Support Specialist position at ELVTR is designed for career growth. With performance and dedication, there is a clear pathway to transition into an Instructional Designer role within the company. At ELVTR, we are committed to fostering professional development and providing learning opportunities to enhance your skills in instructional design.

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What type of working environment can I expect as an Instructional Support Specialist at ELVTR?

At ELVTR, you will be part of a dynamic and supportive working environment that values collaboration, creativity, and experimentation. As a remote company, we ensure flexibility in your work schedule, and you will have access to continuous learning resources and career development support as part of our commitment to nurturing your growth.

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What benefits does ELVTR offer to Instructional Support Specialists?

ELVTR offers a competitive salary along with performance-based bonuses and comprehensive benefits, which include gym membership reimbursements, mental health support, generous vacation time, and complimentary access to all of ELVTR’s courses. We strive to create an inclusive work environment and support our team members both professionally and personally.

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Common Interview Questions for Instructional Support Specialist
What interests you about the Instructional Support Specialist role at ELVTR?

In responding to this question, share your passion for online education and how you resonate with ELVTR's mission to redefine learning experiences. Highlight your desire to contribute to course success while growing your skills in instructional design.

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How do you prioritize tasks when managing multiple projects as an Instructional Support Specialist?

When addressing this question, detail your approach to prioritization, such as using project management tools or methods to track deadlines. Emphasize your ability to shift focus as priorities change and tackle urgent assignments effectively.

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Can you describe a time when you successfully collaborated with a team in completing a project?

Provide an example that demonstrates your teamwork skills. Talk about your role, the team's objectives, and the outcome. Focus on communication, flexibility, and your ability to adapt to group dynamics.

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What strategies do you use to organize course materials efficiently?

Discuss how you utilize templates, checklists, and tools to organize course materials. Mention your attention to detail and how you ensure easy access to resources for instructors and learners alike.

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How do you handle constructive feedback related to your work?

When tackling this question, share a scenario where you received feedback and used it to improve your performance or work processes. Highlight your willingness to learn and grow from feedback.

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In what ways do you stay updated with trends in online education?

Mention resources such as industry blogs, webinars, and forums that you follow to keep abreast of emerging trends in online education. Discuss your eagerness to apply new knowledge to enhance course offerings.

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How would you assist an instructor who is struggling with course logistics?

Outline how you would listen to the instructor's concerns, assess the issues, and provide tailored solutions. Your response should reflect empathy and a collaborative spirit to foster a supportive learning environment.

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What experience do you have with Learning Management Systems (LMS)?

Even if your experience is limited, discuss any relevant familiarity with LMS platforms, mentioning specific tasks you have accomplished there. If you don't have direct experience, express your eagerness to learn and adapt quickly.

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Why do you believe effective communication is crucial in your role as an Instructional Support Specialist?

Highlight the importance of being a liaison between instructors and instructional designers to ensure clarity and alignment in course development. Emphasize how effective communication can enhance the overall learning experience.

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What motivates you to pursue a career in instructional design?

Share your passion for education and the impact it can have on individuals' careers. Discuss what fascinated you about instructional design and how you envision contributing to it through the role of Instructional Support Specialist.

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ELVTR is disrupting education by putting proven industry leaders in a virtual classroom with eager rising stars.

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Full-time, remote
DATE POSTED
March 20, 2025

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