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Chief of Staff to CTO

Who are we?

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. Ema is based in Silicon Valley and Bangalore. This will be a hybrid role where we expect employees to work from office three days a week.

Role Overview

As Chief of Staff to the CTO at Ema, you will be responsible for execution support, cross-functional coordination, and strategic operations. You’ll act as the right-hand person to the CTO, ensuring the technology organization is operating efficiently and effectively.

This role requires a structured, highly organized individual with a technical background, strong communication skills, and the ability to drive execution in a fast-moving startup environment. The ideal candidate is a problem solver who thrives in ambiguity, can juggle multiple priorities, and enjoys bringing order to chaos.

Why This Role?

This is not an ordinary Chief of Staff role. At Ema, we are pioneering agentic AI employees—a next-generation approach to AI automation that is changing how businesses operate. As Chief of Staff to the CTO, you will be embedded at the center of engineering, product, design, field engineering, and technical customer support, gaining an unparalleled view of how a deep-tech startup scales.

You’ll work directly with the CTO, solving high-impact execution challenges, ensuring the technology organization runs efficiently, and stepping in wherever necessary to drive mission-critical initiatives. If you're looking for a high-exposure, high-autonomy role where you can apply your technical expertise while developing strong leadership and operational skills, this is an exceptional opportunity.

What’s in it for You?

Direct Mentorship from the CTO – Work alongside Souvik (Ema's CTO & Co-founder), learning how a world-class engineering organization is built.
A Front-Row Seat to Cutting-Edge AI Development – Be at the core of how agentic AI is shaping the enterprise automation landscape.
Opportunity to Scale a High-Growth Startup – Get firsthand experience in how a company scales from an early-stage startup to an enterprise player.
Cross-Functional Exposure – Work across engineering, product, and go-to-market teams, gaining insights that will accelerate your career trajectory.
Step Into Leadership – This role is a launchpad for future leadership positions. Whether you aspire to be a VP of Engineering, or Head of Operations this role will prepare you for it.

Key Responsibilities

Execution & Operations

  • Keep the CTO focused on the highest-impact initiatives by managing their agenda, priorities, and follow-ups.

  • Ensure key initiatives and projects within Engineering, Product, and Technical Support teams stay on track.

  • Own operational processes (e.g., meeting cadences, tracking OKRs, reporting frameworks) to improve efficiency.

  • Proactively identify gaps, bottlenecks, and risks and help remove execution roadblocks.

Cross-Functional Collaboration

  • Act as a bridge between Engineering, Product, and Business teams, ensuring seamless coordination.

  • Organize and streamline communication between the CTO and other key stakeholders.

  • Drive alignment on technical initiatives, hiring priorities, and strategic projects.

  • Represent the CTO in certain meetings and ensure effective follow-ups and action tracking.

Strategic Support

  • Assist in technical decision-making by synthesizing inputs from different teams.

  • Provide data-driven insights to inform the CTO’s strategic direction.

  • Prepare high-quality presentations and reports for leadership discussions.

  • Stay on top of industry trends, competitive moves, and emerging technologies to inform strategy.

Who You Are

Must-Have Qualifications

  • Technical Background – Degree in Computer Science, Engineering, or a related field.

  • 5+ years experience in the tech industry (Engineering, Product, or Technical Program Management).

  • Highly structured & organized – Can juggle multiple projects and bring clarity to complex problems.

  • Excellent communication skills – Can articulate complex ideas clearly and concisely.

  • Strong execution & project management – Ability to take initiatives from start to finish.

  • High ownership & adaptability – Willing to dive into both high-level strategy and operational details.

Preferred Qualifications

  • Experience in a high-growth startup or fast-paced tech environment.

  • Understanding of AI, automation, or enterprise software.

  • Background in management consulting or strategy roles (e.g., Bain, BCG, McKinsey) is a plus.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

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Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief of Staff to CTO, EMA

At Ema, we're on a mission to empower employees with our next-generation AI technology, and we're searching for a Chief of Staff to the CTO to join our dynamic team in Bengaluru. Imagine being at the heartbeat of innovation, where your strategic thinking and organizational prowess will shape our tech initiatives and ensure our engineering processes run like a well-oiled machine! In this pivotal role, you'll work closely with our CTO, Souvik, gaining invaluable insights into building a world-class engineering organization while helping to drive high-impact projects that are changing the landscape of enterprise automation. We value problem solvers who thrive in fast-paced environments and can navigate the challenges of a startup with grace. Your responsibilities will span from cross-functional collaboration to execution support, and you’ll be key in keeping our CTO focused on what matters most. If you love the idea of stepping into leadership and making a substantial impact, while being mentored by industry veterans and engaging with cutting-edge AI development, then this Chief of Staff position at Ema is your next big opportunity. We can’t wait to see how you bring your unique skills to our team and help us scale our innovative solutions more effectively!

Frequently Asked Questions (FAQs) for Chief of Staff to CTO Role at EMA
What are the key responsibilities of the Chief of Staff to CTO at Ema?

The Chief of Staff to the CTO at Ema plays a crucial role in managing the CTO’s priorities, ensuring that key initiatives in Engineering, Product, and Technical Support remain on track. You'll also be responsible for streamlining communication between various teams and assisting in strategic decision-making by providing data-driven insights. This position is designed to foster efficient operations and seamless collaboration across departments, making it a vital pillar of our technology organization.

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What qualifications are needed for the Chief of Staff to CTO position at Ema?

To be considered for the Chief of Staff to CTO role at Ema, candidates should have a degree in Computer Science, Engineering, or a related field, along with over 5 years of experience in the tech industry, particularly in Engineering, Product, or Technical Program Management. A strong technical background and excellent organizational and communication skills are essential for success in this role.

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What kind of work environment can a Chief of Staff to CTO expect at Ema?

At Ema, the Chief of Staff to the CTO will work in a hybrid environment, balancing office and remote work to foster collaboration. The atmosphere is fast-paced and innovative, giving you the opportunity to interact directly with teams across engineering, product, and more. It’s an environment designed for those who thrive in agility and are looking to make a real impact on how technology is applied within enterprises.

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How does the Chief of Staff role contribute to Ema's AI initiatives?

In the Chief of Staff to CTO role at Ema, you will be directly involved in initiatives surrounding our agentic AI technology. Your insights will help shape strategic directions, align technical developments with business needs, and analyze industry trends to inform our approach. This ensures that Ema stays at the forefront of AI advancements and continues to innovate in the automation landscape.

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What career growth opportunities are available for the Chief of Staff at Ema?

The Chief of Staff to CTO position at Ema is not just a job; it’s a launchpad for career growth. Working closely with the CTO will provide direct mentorship and the skills necessary for future leadership roles, such as VP of Engineering or Head of Operations. This comprehensive exposure to high-level strategy and operational execution prepares you for significant upward mobility within the organization.

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Common Interview Questions for Chief of Staff to CTO
Can you describe your experience in project management within a tech environment?

When answering this question, focus on specific projects you've led within a technology setting. Highlight your organizational skills, how you prioritized tasks, and any tools you utilized to keep projects on track. Discuss any challenges faced and how you resolved them, demonstrating your problem-solving abilities.

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How do you keep a CTO focused on high-impact initiatives?

To effectively answer this question, share your approach to prioritizing tasks and managing agendas. Emphasize the importance of ongoing communication, understanding the company’s strategic goals, and how you have previously aligned resources and focus toward achieving those goals.

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What strategies do you use for cross-functional collaboration?

In answering this question, illustrate specific strategies you’ve employed in past roles to facilitate collaboration among different departments. Discuss your methods for ensuring clear communication, fostering a team-oriented atmosphere, and addressing any conflicts that arise.

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How do you handle multiple priorities in a fast-paced environment?

Share your tactics for time management and prioritization. Discuss specific tools and techniques you've used in the past to juggle diverse tasks while maintaining efficiency, and include examples that illustrate your ability to thrive in high-pressure situations.

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What impact have you made in your previous roles that would translate well to Ema’s culture?

Provide concrete examples of your past achievements that directly relate to the responsibilities of the Chief of Staff to the CTO. Emphasize your adaptability, how you've thrived in startup settings, and your contributions to driving efficiency, all of which resonate well with Ema's innovative culture.

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What do you understand about AI, and how do you see it influencing enterprise automation?

Articulate your understanding of AI technologies and their applications in the business world, specifically relating to automation. Share insights into current trends you've researched and how they can improve operational efficiencies within enterprises, which is vital knowledge for the Chief of Staff to CTO role at Ema.

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Describe a time you provided strategic insights to inform decision-making.

In your response, detail a specific instance where your data-driven insights influenced a strategic decision. Highlight the methods you used to gather information and any resulting outcomes that demonstrate your analytical skills and business acumen.

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How do you stay updated on industry trends and emerging technologies?

Discuss your commitment to continuous learning and the resources you utilize—such as conferences, publications, or professional networks—to stay informed about the IT landscape. Your answer should reflect a proactive approach that supports the demands of staying ahead in a rapidly evolving field.

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What software tools are you proficient with that are relevant to this role?

List specific project management and collaboration tools (like JIRA, Asana, or Slack) you're proficient in. Describe how you've used these tools to streamline processes and enhance communication, drawing direct connections to how they would be beneficial in the role of Chief of Staff to the CTO.

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Why do you want to work at Ema as the Chief of Staff to the CTO?

Reflect on your enthusiasm for Ema’s mission and how the role aligns with your career aspirations. Discussing specific aspects of their culture, innovative projects, or leadership vision can help illustrate your genuine interest in contributing to Ema’s success.

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Full-time, hybrid
DATE POSTED
March 18, 2025

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