Indirect Data Entry Specialist II or III (Depending on Experience)

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

This is an in-office position based out of our Headquarters in Colorado Springs. This is not a remote eligible position.

This is an in-office position based out of our Headquarters in Colorado Springs. This is not a remote eligible position.

The Indirect Data Entry Specialist II is responsible for a variety of clerical duties within the indirect department--primarily insuring that new indirect auto loans are created on the loan system correctly and promptly.  Additional duties include the recording of new contracts, verification of membership, and assignment of contracts to the appropriate individuals. The Data Entry Specialist II is also an initial defense against applications being duplicated which could cause two loans for the same vehicle being created, processed and funded thus causing confusion for members and duplicate payment to the dealerships.

The Indirect Data Entry Specialist III is responsible for a variety of clerical duties within the indirect department--primarily insuring that new indirect auto loans are created on the loan system correctly and promptly and additional Processing duties. Additional duties include the recording of new contracts, verification of membership, and assignment of contracts to the appropriate individuals. The Data Entry Specialist III is an initial defense against applications being duplicated which could cause two loans for the same vehicle being created, processed and funded thus causing confusion for members and duplicate payment to the dealerships. The Data Entry Specialist III is also the primary defense against fraud by mitigating Fraud Shield, Red flag mitigation, verifying account information, ID's, and completeness and legality of the dealer packets.

Essential Functions for Indirect Data Entry Specialist II:

• Login new contracts, verify membership, and assign contracts to processors.
• Input applications from dealers into Ent’s loan system.
• Audits daily work from data entry personnel.
• Convert direct applications into indirect application.
• Checks loan contracts for accuracy, inclusiveness and books loans onto loan system.
• Train data entry temps.
• Check Scanning E-funding Folder for scanned loan packets and checks from dealers.
• Controls document retention.
• Resolves basic contract issues with dealers. 
• Answers member’s questions and resolves member/indirect issues as needed.

Essential Functions for Indirect Data Entry Specialist III:

• Login new contracts, verify membership, and assign contracts to processors.
• Input applications from dealers into Ent's loan system.
• Audits daily work from data entry personnel.
• Convert direct applications into indirect application.
• Checks loan contracts for accuracy, inclusiveness and books loans onto loan system.
• Review all support documentation for accuracy and completeness, including but not limited to contracts, purchase orders, application for titles, proof of name change documentation, Bill of Sale, Insurance validation, credit bureaus, verify applications, warranties, gap, dealer products, MSRP, book sheet and data as needed.
• Check Scanning E-funding Folder for scanned loan packets and checks from dealers.
• Resolves basic contract issues with dealers. Answers member's questions and resolves member/indirect issues as needed.
• Review loan files to clear fraud shields, red flags, check ID's and paperwork for fraud and compliance
• Controls document retention.
• Train data entry temps.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

This is an in-office position based out of our Headquarters in Colorado Springs. This is not a remote eligible position.

Minimum Formal Qualifications at the Indirect Data Entry Specialist II:

• High School Diploma/G.E.D. or equivalent
• 2+ years' experience with data input and general office experience. Required.
• 1+ years' data entry for a financial industry / lending organization Preferred
• 1+ year lending or loan experience or equivalent Preferred

Minimum Formal Qualifications at the Indirect Data Entry Specialist III:

• High School Diploma/G.E.D. or equivalent
• 3+ years' experience with data input and general office experience. Required.
• 1+ years' data entry for a financial industry / lending organization Preferred
• 1+ year lending or loan experience or equivalent Preferred

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills at the Indirect Data Entry Specialist II:

• Excellent attention to detail.
• Strong basic math skills (addition/subtraction/multiplication/division).
• Strong communication skills to address uncovered issues with dealerships / team members effectively.
• Able to coach and train new team members on processes and best practices.
• Able to follow instructions for review, mitigation, and escalation of identified fraud flags.
• Basic Familiarity with the Microsoft Office Suite (Word/Excel/Outlook).
• Strong time management skills.
• Able to use 10 Key for data entry.
• Basic understanding of scanning equipment and how to attach files to various systems.
• Basic familiarity with indirect lending concepts, principles, and regulations.
• Basic working functionality in Symitar system.
• Basic working functionality in our loan booking system or similar loan booking systems at other financial institutions.

Technical or Specialized Knowledge/Skills at the Indirect Data Entry Specialist III:

• Excellent attention to detail.
• Strong basic math skills (addition/subtraction/multiplication/division).
• Strong communication skills to address uncovered issues with dealerships / team members effectively.
• Able to coach and train new team members on processes and best practices.
• Able to follow instructions for review, mitigation, and escalation of identified fraud flags.
• Strong time management skills.
• Able to use 10 Key for data entry.
• Basic understanding of scanning equipment and how to attach files to various systems.
• Basic familiarity with indirect lending concepts, principles, and regulations.
• Basic working functionality in Symitar system.
• Basic working functionality in our loan booking system or similar loan booking systems at other financial institutions.

Certifications Required:

• None

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

The pay range at the Indirect Data Entry Specialist II: $20.57 to $23.48 per Hour (S11)

The pay range at the Indirect Data Entry Specialist III: $22.62 to $25.82 per Hour (S12)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for an incentive plan.

Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.
  
  We anticipate this position to close on 03/20/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)