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Senior DevOps Engineer

Every day, ePayPolicy helps over 7,500 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies work faster and more efficiently. (Check out our almost 5-star customer reviews.)

How do we do it? With powerful payment tools that just work. Our secure, online ACH and credit card payment page is the core product for many of our companies. But we also provide an integrated suite of helpful features for insurance companies of all sizes, including point-of-sale financing, payables network tools and check reconciliation, all within a single dashboard.

Our expert, live support team helps deliver exceptional care every day, with an industry-leading 97% customer retention rate. Our customers love us. We love them.

Founded in 2014, our growing team is based in Austin, TX, and has clients in all 50 US states. We’ve grown over 300% in the last three years - with big plans for the future.

Job description

We’re looking for a Senior DevOps Engineer who is obsessed with delivering world-class service to join our highly collaborative Engineering Team. In this role, you will pair with members of the Engineering, Product, and QA teams daily as you build out a world-class Azure infrastructure to enable ePayPolicy to grow its products. You’ll relentlessly pursue opportunities to advance ePay’s security posture, improve platform reliability, monitor platform costs & software license renewals.

What you bring: 

  • 5 years of experience in managing a cloud-based PaaS infrastructure in Azure. The technologies we use include:

    • Managed Services: Azure SQL, App Services/App Service Environments, Azure Functions, Storage Accounts, Azure Service Bus, Log Analytics, Sentinel

    • Cloudflare

    • PlumVoice

    • Git

  • 5 years of experience in managing build and deployment pipelines in Azure DevOps

  • Experience in building highly-available, scalable, secure, and resilient systems 

  • Complete understanding of SDLC and CI/CD. Familiarity with full-stack web application development, design patterns, and OOP. MVC/C# knowledge is highly preferred.

  • Able to work independently on large, complex projects

  • Able to perform light coding or scripting (Powershell, C#, Python)


Why ePayPolicy

  • Competitive salary

  • Comprehensive benefits package with employer-paid basic life and disability premiums

  • 401K

  • Unlimited PTO

  • Company-sponsored quarterly “ePayItForward” initiatives 

  • Supportive and inclusive company culture with a focus on work/life balance

  • Fully-stocked kitchen

  • Lunch stipend when working onsite

  • Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)

  • Huge opportunity for growth


We operate on a hybrid schedule for in-office employees. Standard schedules are three days per week in the office, however, the cadence and days are determined by each team and manager. 

We value diversity here at ePayPolicy and understand the importance of creating a safe and comfortable work environment, encouraging individualism and authenticity in every member of our team. We strive to create an accessible and inclusive experience for all candidates. If you need an accommodation during the application or recruiting process, please submit a request to our team via this Interview Accommodation form: https://forms.gle/xKppyKTSqfTUi7hz5

Average salary estimate

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What You Should Know About Senior DevOps Engineer, ePayPolicy

At ePayPolicy, we're on a mission to revolutionize the way insurance companies manage their payments, and we're looking for a passionate Senior DevOps Engineer to join our innovative team in Austin. You will play a key role in developing and maintaining our Azure infrastructure, enabling us to provide fast, efficient payment solutions to over 7,500 clients across the country. In this dynamic role, you will collaborate closely with engineering, product, and QA teams, constantly seeking ways to sharpen our security measures, enhance platform reliability, and effectively manage costs and software licenses. With your expertise in cloud-based PaaS infrastructures and an agile mindset, you’ll be instrumental in scaling our technologies and ensuring our systems are secure and resilient. We're particularly looking for someone with extensive experience in Azure services, building deployment pipelines in Azure DevOps, and a solid understanding of full-stack development. At ePayPolicy, we pride ourselves on our open culture that values creativity and innovation—if you have ideas for improving our product or customer experience, we want to hear them! Enjoy a competitive salary, excellent benefits, unlimited PTO, and a flexible hybrid work schedule. Join us, and be a part of our exciting journey of growth and success!

Frequently Asked Questions (FAQs) for Senior DevOps Engineer Role at ePayPolicy
What are the main responsibilities of a Senior DevOps Engineer at ePayPolicy?

As a Senior DevOps Engineer at ePayPolicy, your primary responsibilities include designing and managing a cloud-based PaaS infrastructure within Azure, enhancing our security protocols, improving platform reliability, and optimizing costs and software renewals. You'll collaborate with various teams such as Engineering, Product, and QA to implement robust solutions that align with our company goals.

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What qualifications are needed for the Senior DevOps Engineer position at ePayPolicy?

To be successful as a Senior DevOps Engineer at ePayPolicy, candidates should possess at least 5 years of experience managing cloud-based infrastructures on Azure, hands-on experience with Azure DevOps for building deployment pipelines, and familiarity with full-stack web development principles. Proficiency in programming or scripting languages such as Powershell, C#, or Python is also important.

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What is the company culture like at ePayPolicy for a Senior DevOps Engineer?

ePayPolicy fosters a supportive and inclusive culture, especially for our Senior DevOps Engineers. We encourage open communication and collaboration, ensuring that every voice is heard. Our focus on work-life balance, coupled with community-driven initiatives like ePayItForward, means you’ll be part of a team that values your contributions and well-being.

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How does ePayPolicy support the career growth of Senior DevOps Engineers?

At ePayPolicy, we believe in investing in our employees' growth. Senior DevOps Engineers can expect numerous opportunities for professional development, mentorship, and the chance to take on complex projects that enhance your skills. Our commitment to innovation means you'll be continually challenged and engaged.

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What benefits does ePayPolicy offer to Senior DevOps Engineers?

ePayPolicy offers a comprehensive benefits package to Senior DevOps Engineers, including competitive salaries, employer-paid life and disability insurance, a 401K plan, unlimited paid time off, and perks like a fully-stocked kitchen and lunch stipends when working onsite. We prioritize the well-being of our employees and their families.

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Common Interview Questions for Senior DevOps Engineer
What experience do you have with Azure services?

When answering this question, focus on the specific Azure services you've managed, such as Azure SQL, Azure Functions, or Azure App Services. Highlight your experience in scaling these services and any specific projects where you've implemented security measures or performance enhancements.

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Can you describe your experience with CI/CD pipelines?

Discuss your role in implementing CI/CD processes, your familiarity with tools like Azure DevOps, and how you’ve automated deployments. Be specific about the challenges you faced and how you overcame them while maintaining software quality.

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How do you ensure the security of cloud applications?

This is your chance to showcase your knowledge of security best practices. Discuss methods you've implemented, such as regular audits, threat modeling, or the use of Azure's security tools and protocols. You can also reference specific incidents where your interventions made a measurable difference.

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How do you manage costs in a cloud environment?

Talk about your experience in monitoring usage metrics and optimizing resources in Azure. Share strategies you've used to control costs, such as rightsizing instances, utilizing reserved instances, or implementing scaling policies, which ensure that resources are used efficiently without overspending.

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What are some challenges you've faced as a DevOps Engineer?

Reflect on past challenges, whether they pertain to team collaboration, system scalability, or integrating new tools. Share how you approached these issues, what solutions you found effective, and how they’ve shaped your approach to future challenges in DevOps.

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Can you explain the role of Infrastructure as Code (IaC) in your workflow?

Discuss how you've utilized IaC practices to manage infrastructure deployment using tools like ARM templates or Terraform. Highlight any specific project where IaC has improved environment consistency or reduced deployment time.

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What programming or scripting languages are you proficient in?

Detail the languages you’ve used regularly, while linking them to specific tasks or projects you've completed. If you've used Powershell, Python, or C# for automation within the DevOps cycle, share those experiences along with any significant outcomes.

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How do you approach collaboration with development teams?

Emphasize your communication style and collaborative techniques that foster strong partnerships. Mention how you ensure alignment on project goals, share feedback, and address blockers together, which can lead to improved system performance.

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What steps do you take when troubleshooting production issues?

Discuss your systematic approach to troubleshooting, including gathering logs, analyzing performance metrics, and communicating with affected stakeholders. Illustrate your problem-solving process with a specific example where you resolved a critical issue.

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How do you keep current with the latest DevOps trends and technologies?

Mention the resources you rely on, such as online courses, webinars, or tech communities, to stay updated. Discuss any certifications you are pursuing or conferences you attend, showing your commitment to continuous improvement in your DevOps career.

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ePayPolicy is the simplest way to collect digital insurance payments. Austin, Texas-based ePayPolicy is the nation's foremost provider of payment processing developed exclusively for independent agencies, brokers/MGAs and premium finance agencies....

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Full-time, hybrid
DATE POSTED
March 20, 2025

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