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IT Business Analyst

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

This role is important for driving strategic planning, maintaining documentation standards, and implementing process improvements. You will also facilitate collaboration across Data Enrichment & Analytics organization to support understanding of organizational goals.

Important Responsibilities

Strategic Planning & Road mapping

• Lead the execution, and continuous improvement of roadmapping processes

 • Enhance understanding, visibility, and collaboration across teams through roadmaps

 • Facilitate planning workshops and brainstorming sessions using collaborative tools

 • Prepare monthly leadership reports tracking main programs and progress. Documentation & Governance

• Establish and maintain documentation best practices using Confluence.

 • Maintain technical and process documentation to ensure knowledge transfer.

• Implement governance practices to maintain operational continuity and organize information for easy access.

Process Improvement & Innovation

 • Implement process enhancements to boost team efficiency and productivity.

 • Use Generative AI tools to improve planning, analysis, and execution processes.

• Champion continuous improvement programs across the organization and analyze existing processes to recommend optimization solutions.

Agile Practices & Project Management

• Support Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.

• Collaborate with the Scrum leader to uphold Agile best practices.

 • Oversee project tracking and documentation in Jira, facilitating team communication and collaboration.

You will report to theDevelopment and Operations.Director Senior.

Qualifications

Education: Bachelor’s degree in business, Information Systems, or a related field, or equivalent experience.

Experience:

·       2+ years as a Business Analyst in a data-focused environment.

·       Proficiency in Confluence and Jira.

·       Experience with roadmapping and prioritization methodologies.

·       Understanding of Agile practices and Scrum frameworks.

Technical Skills:

·       Confluence on documentation management.

·       Jira for project and task management.

·       Experience with Generative AI tools for process optimization.

Additional Information

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work-life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About IT Business Analyst, Experian

Are you ready to step into the exciting role of IT Business Analyst at Experian, a global data and technology company located in the beautiful Centro Corporativo el Cafetal, Heredia? Here at Experian, we’re all about unlocking opportunities for businesses and individuals using our innovative data solutions. As an IT Business Analyst, you will play a crucial role in enhancing our strategic planning and road mapping processes, ensuring that we stay ahead of the curve. You'll facilitate planning workshops and collaborate across various teams to bolster our organizational goals. You'll also be responsible for maintaining documentation standards using Confluence and implementing process improvements that can significantly boost our team's efficiency. Working with agile methodologies and collaborating closely with the Scrum leader, you’ll support our teams during crucial Scrum ceremonies. If you have a knack for analyzing processes and suggesting optimizations—especially using Generative AI tools—your ideas will be valued here. Your experience in a data-focused environment makes you an ideal fit for this role. Plus, Experian offers amazing benefits including flexible work options, a supportive work culture, and opportunities for personal growth. Join us, and be part of a team that truly values collaboration and innovation!

Frequently Asked Questions (FAQs) for IT Business Analyst Role at Experian
What are the key responsibilities of an IT Business Analyst at Experian?

As an IT Business Analyst at Experian, your key responsibilities include driving strategic planning, maintaining documentation standards, and implementing process improvements. You'll also be facilitating collaboration across the Data Enrichment & Analytics organization to support our organizational goals, ensuring that progress is tracked through monthly leadership reports.

Join Rise to see the full answer
What qualifications do I need to apply for the IT Business Analyst position at Experian?

To apply for the IT Business Analyst role at Experian, you should have a Bachelor's degree in Business, Information Systems, or a related field, or equivalent experience. You will also need at least 2 years of experience as a Business Analyst in a data-focused environment and proficiency in Confluence and Jira.

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How does Experian support professional development for IT Business Analysts?

Experian provides various opportunities for professional development for IT Business Analysts, including education reimbursement, access to continuous improvement programs, and a strong focus on work-life balance, ensuring you can grow your skills while maintaining a healthy lifestyle.

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What tools and methodologies does the IT Business Analyst role at Experian require proficiency in?

As an IT Business Analyst at Experian, you should be proficient in documentation management tools like Confluence, project management tools like Jira, and have a solid understanding of Agile practices and Scrum frameworks. Familiarity with Generative AI tools for process optimization is highly advantageous.

Join Rise to see the full answer
What benefits does Experian offer to its IT Business Analysts?

Experian offers a comprehensive benefits package for its IT Business Analysts, including medical, life and dental insurance, international share save plans, flexible work options, paid time off, and an annual performance bonus, all while fostering an inclusive and supportive work environment.

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Common Interview Questions for IT Business Analyst
Can you describe your experience with strategic planning as an IT Business Analyst?

In answering this question, detail specific examples from your previous roles where you led strategic planning initiatives. Discuss the tools you used and how you ensured collaboration among team members, highlighting the importance of road mapping processes.

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How do you ensure that documentation standards are maintained?

Provide examples of best practices you implemented for maintaining documentation standards, possibly mentioning tools like Confluence. Discuss how these practices contributed to knowledge transfer and operational continuity within your teams.

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What methodologies do you utilize for process improvement?

You can effectively answer by discussing your approach to analyzing existing processes, identifying bottlenecks, and suggesting enhancements. Mention any successful projects where you used Generative AI tools for optimization.

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Can you explain your experience with Agile methodologies?

When responding, provide a brief overview of your experience with Agile practices, emphasizing any specific roles you've had in Scrum ceremonies. Explain how you collaborated with Scrum leaders to uphold Agile best practices.

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What are your strategies for facilitating effective planning workshops?

Elaborate on how you prepare for planning workshops by using collaborative tools and techniques to foster communication. Sharing specific outcomes from previous workshops would provide a strong response.

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How do you handle conflicts among team members during projects?

Address this question by outlining your conflict resolution strategies, possibly mentioning techniques that encourage open dialogue and collaboration, crucial in maintaining harmony within a team environment.

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What role does data play in your decision-making as a Business Analyst?

Discuss how you leverage data analytics to inform decisions and suggest recommendations in projects. Providing concrete examples of how data-driven insights led to successful project outcomes would strengthen your response.

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How do you stay updated with the latest tools and trends in business analysis?

Mention your commitment to continuous learning, whether through online courses, professional networks, or industry conferences. Highlight how staying current has positively impacted your work as a Business Analyst.

Join Rise to see the full answer
Can you tell us about a challenging project you worked on and how you navigated it?

Provide a narrative that focuses on your problem-solving skills and resilience. Discuss the challenges faced, the steps you took to address them, and the outcome, emphasizing your contributions as an IT Business Analyst.

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What do you believe is the most important quality for an IT Business Analyst at Experian?

In your response, highlight the importance of communication and collaboration as key qualities for an IT Business Analyst. Explain how these traits facilitate teamwork and ultimately lead to successful project outcomes.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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DATE POSTED
April 9, 2025

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