Lead OCR Specialist - Remote

As a Lead OCR Specialist at Experian, your key responsibilities will include leading a team of specialists, mentoring team members, setting performance metrics, and managing multiple data extraction projects. You'll utilize Abbyy FlexiCapture and FlexiLayout to streamline data processing, perform quality assurance, and ensure regulatory compliance, making you an essential figure in the company’s efforts to harness the power of data.

To qualify for the Lead OCR Specialist position at Experian, candidates should hold a bachelor's degree and have experience leading teams. Proficiency in using Abbyy FlexiCapture for data processing and basic coding skills for script writing are essential. Additionally, strong problem-solving abilities and attention to detail are critical for success in this role.

Experian is committed to employee growth and development, especially for the Lead OCR Specialist role. The company offers various wellness programs, rewards for performance, and opportunities for technical training regarding the latest features of Abbyy software. Moreover, Experian emphasizes continuous improvement and encourages employees to stay updated with industry trends.

At Experian, you can expect a vibrant and inclusive work culture. As a Lead OCR Specialist, you'll be part of a team that values diversity, collaboration, and personal well-being. With numerous accolades for being a great place to work, Experian prioritizes work-life balance, employee engagement, and a positive environment where everyone can thrive and bring their authentic selves to work.

Experian offers a competitive compensation package for the Lead OCR Specialist role, including a bonus plan, a 401K with a generous company match, and comprehensive health, dental, and vision plans. Employees also enjoy paid holidays, sick days, and volunteer days, along with a variety of wellness plans and employee discounts.

In answering this question, emphasize specific projects where you used Abbyy FlexiCapture, detailing your role in data extraction and how you implemented FlexiLayouts for accuracy. Mention any challenges you faced and how you resolved them to showcase your problem-solving skills.

Discuss your project management strategies, such as using tools to track progress, setting measurable goals, and communicating with team members. Offer examples of previous experiences where you successfully balanced multiple responsibilities while achieving project timelines.

Highlight your methods for validating data, such as quality assurance checks and testing protocols. Give examples of how you have identified and corrected inaccuracies in past work, demonstrating your meticulous attention to detail.

Explain how you structured constructive feedback to foster growth, giving an example of a particular situation where your guidance resulted in a positive change for that team member. Focus on the importance of communication and mentoring.

Discuss your commitment to staying current with industry trends and technologies. Mention specific ways you have implemented improvements in past roles, including training sessions or adopting new software features to enhance workflows.

Talk about your familiarity with regulatory requirements, particularly those pertaining to unemployment forms. Illustrate how you ensure compliance through diligent documentation and process management.

Share your experience in writing scripts for data extraction, specifying the languages you're proficient in. Provide an instance where your coding skills helped solve a problem or improve efficiency.

Describe a specific challenging project, detailing how you identified key obstacles, collaborated with your team, and the strategies you used to navigate challenges and ensure success. Emphasize your leadership and problem-solving skills.

Explain your approach to documenting processes, including the tools used and the importance of keeping records updated. Provide examples of how your thorough documentation benefited team members and enhanced project outcomes.

Share your passion for data accuracy and your drive to optimize processes. Discuss what specifically excites you about the role at Experian and how it aligns with your career goals.