MIDDLEWARE DEVELOPER

As a Middleware Developer at the Department of Social Services, your main responsibilities include monitoring applications and batch jobs, installing IBM software on multiple operating systems, and designing message flows with IBM Integration Bus/ACE. You will collaborate with program and development teams to implement middleware requirements, troubleshoot issues on SQL and Oracle servers, and manage certificates and incident processes in Service Now. This role plays a crucial part in enhancing technology solutions that support vital city services.

To qualify for the Middleware Developer role at the Department of Social Services, candidates must possess either a baccalaureate degree in computer science or a related field with four years of relevant experience, or an associate degree with six years of experience. Alternatively, candidates with a baccalaureate degree and eight years of experience or equivalent education and/or experience may also qualify. Specialization in a relevant technology or methodology is crucial for success in this role.

In the Middleware Developer position at the Department of Social Services, you'll work with a variety of technologies including IBM Integration Bus/ACE for message flow design, SQL and Oracle for data research, and PowerShell for scripting tasks. Additionally, you will engage with external applicative teams to facilitate data exchange transformations, ensuring all integration solutions align with our organizational goals.

The Middleware Developer at the Department of Social Services is integral to our mission of fighting poverty and preventing homelessness in New York City. By developing and maintaining robust middleware solutions, you will enhance the efficiency and effectiveness of our applications that deliver essential services to New Yorkers. Your work ensures that clients receive timely assistance, enabling families to exit shelter and achieve self-sufficiency.

Yes, the Department of Social Services is an inclusive equal opportunity employer dedicated to building a diverse workforce. We are committed to providing a supportive work environment free of discrimination and harassment, welcoming applicants from all backgrounds and experiences for the Middleware Developer position.

When answering this question, highlight specific projects where you utilized IBM Integration Bus/ACE. Discuss the message flows you designed and the impact these had on overall application performance, demonstrating your hands-on experience and understanding of middleware concepts.

It's important to provide examples of your monitoring methods, tools, and practices you've used for troubleshooting in middleware development. Discuss specific cases where you successfully identified and resolved issues, emphasizing your analytical capabilities and problem-solving skills.

Be specific about your experience with scripting languages like PowerShell or SQL. Mention examples of scripting tasks you’ve completed, such as automation of cron jobs or data manipulation, showcasing your ability to enhance operational efficiency through scripting techniques.

Provide a detailed narrative about a collaborative project, specifying your role in gathering requirements and integrating middleware services. Explain how effective communication and teamwork contributed to the success of the project, illustrating your interpersonal skills.

Discuss the importance of certificate management in middleware services and detail specific processes you follow for certificate creation, deployment, and validation. Share any challenges you've faced and how you ensured compliance with industry standards.

Expound on your familiarity with Service Now and its applications in managing incidents, changes, and problems related to middleware services. Provide examples of how you've used Service Now to improve operational workflows and enhance service delivery.

Choose a specific challenge that underscores your technical abilities and resilience. Explain the situation, your approach to resolving it, and the successful outcome, demonstrating both your technical expertise and problem-solving skills.

Discuss various methodologies you've applied in requirement gathering, such as Agile, and how they have facilitated effective communication and project milestones with stakeholders. Highlight your adaptability and how you ensure clarity and alignment.

Articulate your strategies for lifelong learning, whether it’s through online courses, attending conferences, or engaging with professional networks. Show your passion for the technology industry and continual improvement in your role as a Middleware Developer.

Share your personal motivations, focusing on your desire to contribute to the social mission of DSS, improve technology that supports vital services for New Yorkers, and how this role aligns with your career aspirations and values.