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Senior Project Manager

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job Description

Job description

Sr. Project Manager

We are looking for a Sr. Project Manager who will manage the development and execution of large complex projects including scope management, scheduling and team coordination, risk management, project quality and, most importantly, delivery satisfaction. You will ensure our projects are completed efficiently and while meeting the expectations of our primary stakeholders.

You are open with your team, your colleagues and your leaders around successes, challenges and areas of opportunity. Inspire and motivate your team to do the same. You're – you gather the facts before making an informed decision, but you're able to solution quickly if the circumstance requires. You will report into the project management manager.

 

Responsibilities include:

  • Lead and manage Agile teams (employees, vendors, consultants) for on-budget, and within-scope project execution.
  • Oversee Agile ceremonies: daily standups, sprint planning, retrospectives.
  • Provide clear status updates to stakeholders.
  • Track and manage budgets and benefits.
  • Coach team members on Agile best practices to enhance productivity and team dynamics.
  • Coordinate with PMs for effective delivery.
  • Manage project budgets and schedules.
  • Motivate the project team.
  • Increase Agile processes and manage cross-team dependencies.
  • Address project risks and escalate issues to stakeholders.
  • Support Product Owners in backlog management.
  • Influence partners effectively.

 

Qualifications

 

  • Bachelor's degree and 5+ years of experience in software project management or a related role.
  • Expert knowledge/certification in Agile tools.
  • Excellent partner management, conflict resolution, and.
  • Proven experience in leading complex, technical projects.
  • Professional and interaction with colleagues at all levels, including senior and executive management.
  • Effective both independently and as part of a team.
  • Required experience with Atlassian tools (JIRA).
  • Experience with teams coding in Salesforce, JAVA, AWS, and .Net.

Additional Information

  • Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

  • This is a fully remote job opportunity. #LI-Remote
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior Project Manager, Experian

If you're a Senior Project Manager who thrives in a dynamic and innovative environment, Experian in Heredia, Costa Rica, has the perfect opportunity for you! Here, we actively engage in helping organizations and individuals make informed decisions through our exceptional data services. As a Senior Project Manager, you're not just managing projects; you're leading the development and execution of large, complex projects with confidence and expertise. You'll ensure that our Agile teams are on track by coordinating schedules, handling budgets, and keeping stakeholders informed about our progress. An essential part of your role will involve inspiring your team to embrace transparency and collaboration. You’ll gather the facts and quickly adapt to any changes that may arise during the project lifecycle. Your leadership will guide the Agile ceremonies such as daily standups and sprint planning, creating a culture of quality delivery and open communication. Leveraging your experience in software project management, you'll coach team members on Agile best practices and work hand-in-hand with Product Owners to manage backlogs efficiently. With a supportive work culture that prioritizes DEI, work/life balance, and career development, you will be proud to contribute to a company that has been recognized as one of the best places to work in Costa Rica. Join us, and let’s shape a better tomorrow together at Experian!

Frequently Asked Questions (FAQs) for Senior Project Manager Role at Experian
What qualifications do I need for the Senior Project Manager position at Experian?

To apply for the Senior Project Manager role at Experian, you should have a Bachelor's degree and at least 5 years of experience in software project management or a related field. Additionally, expertise in Agile tools is required, along with a proven track record of managing complex technical projects. Familiarity with project management tools like Atlassian (JIRA), and experience working with teams coding in Salesforce, JAVA, AWS, and .Net will strengthen your candidacy.

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What are the key responsibilities of a Senior Project Manager at Experian?

As a Senior Project Manager at Experian, you'll lead Agile teams in executing projects effectively while overseeing budgets, schedules, and risk management. Your responsibilities will include facilitating Agile ceremonies, providing updates to stakeholders, coaching team members on Agile practices, and motivating your team to enhance productivity. You'll also manage project dependencies and assist Product Owners in backlog management, making this a pivotal role in our project delivery process.

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How does Experian support career growth for Senior Project Managers?

Experian prioritizes career development and provides various resources for Senior Project Managers to grow within the company. You'll have access to continuous learning opportunities, mentorship programs, and educational reimbursements. The inclusive culture promotes collaboration and sharing of knowledge, ensuring that you have the support you need to excel in your role and advance your career.

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What kind of work environment can a Senior Project Manager expect at Experian?

At Experian, Senior Project Managers can expect a fully remote work environment that emphasizes flexibility, work/life balance, and team collaboration. The company celebrates diversity and inclusivity, creating a supportive atmosphere that welcomes everyone's contributions. Experian has been recognized as a Great Place To Work, highlighting the positive culture and commitment to employee well-being.

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Why is Experian recognized as one of the best companies to work for in Costa Rica?

Experian has earned recognition as one of the best companies to work for in Costa Rica due to its commitment to employee satisfaction, diversity, and innovation. The company's people-first approach fosters a culture where every employee feels valued and empowered. With numerous benefits and a focus on personal and professional development, Experian is dedicated to creating a rewarding workplace.

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Common Interview Questions for Senior Project Manager
What Agile methodologies have you implemented in your previous projects as a Senior Project Manager?

In your response, emphasize your hands-on experience with Agile methodologies like Scrum or Kanban. Describe specific instances where you've facilitated Agile ceremonies, managed sprints, and improved team performance through iterative delivery and continuous feedback.

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How do you manage risks and address challenges in a project?

Outline your systematic approach to risk management. Discuss how you identify potential risks early on, evaluate their impact, and develop mitigation strategies. Highlight your communication skills in escalating issues to stakeholders promptly.

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Can you provide examples of how you've motivated and led your project team?

Share specific examples of how you've inspired your teams, perhaps through recognition, influencing positive team dynamics, or by setting collaborative goals. Highlight your success in creating a high-performance culture within the team.

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How do you ensure effective communication with stakeholders during project execution?

Explain your communication strategy. Discuss how you maintain transparency throughout the project lifecycle, including regular status updates, stakeholder meetings, and using tools for shared visibility to ensure everyone is aligned with project objectives.

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What tools do you prefer for project management, and why?

Mention your experience with project management tools like Atlassian (JIRA). Explain how these tools help facilitate team collaboration, track progress, manage backlogs, and ensure accountability in project execution.

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Describe your experience in budget management for projects.

Discuss your methodology for tracking and managing project budgets. Include examples of how you've allocated resources, monitored spending, and made necessary adjustments to stay within budget while achieving project goals.

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How do you handle conflicts within your project team?

Talk about your conflict resolution strategies. Emphasize your involvement in facilitating discussions for a constructive resolution and promoting a culture of open communication to prevent problems from escalating.

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How do you prioritize tasks when managing multiple projects?

Share your prioritization techniques, such as evaluating project deadlines, stakeholder impact, and resource availability. Discuss tools or frameworks that you use to keep track of progress across multiple projects.

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What experience do you have with integrating cross-team dependencies?

Provide details about your experience managing interdependencies between various teams. Discuss how you facilitated collaboration, ensured clear lines of communication, and promoted a shared understanding of project goals to ensure smooth execution.

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Why do you want to work at Experian as a Senior Project Manager?

Tailor your answer by aligning your career goals with Experian's corporate values and culture. Highlight your admiration for their commitment to innovation, employee well-being, and the opportunity to contribute to meaningful data services that have a real impact on people’s lives.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, remote
DATE POSTED
February 25, 2025

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